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  1. #1
    Join Date
    February 2014
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    293

    What is the Greylist

    Code:
    + It also adds the Graylist feature.
    The client communicates to our graylist (similar to the blackist) and informs the user in case that there is something wrong with the server.
    Can we get some context on what usage case this is designed for?

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    This is not the full quote.
    Quote Originally Posted by dante696 View Post
    + It also adds the Greylist feature.
    The client communicates to our graylist (similar to the blackist) and informs the user in case that there is something wrong with the server.
    The difference to the blacklist is, the user gets warned on each connect but still will be able to join.
    Maybe you do not know what the blacklist does.
    A blacklisted server can not be joined from client. A reason for being on the blackist is that a server is hosted with an illegal license.

    The greylist could be used to warn the user as first step before server gets blacklisted. Not all cheap hoster are legal and the customer which is you in such case complains to us, that the rented and paid server isn't working anymore.

    I can not say when the Sales Department does add or remove server on Blacklist or Greylist. This topic does not belong to forum anyways.
    Sales discussions about blacklisting, greylisting do not belong into server and will be deleted without any warning
    Last edited by dante696; April 26th, 2016 at 03:41 PM. Reason: typo fix
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  3. #3
    Join Date
    February 2014
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    293
    Quote Originally Posted by dante696 View Post
    This is not the full quote.


    Maybe you do not know what the blacklist does.
    A blacklisted server can not be joined from client. A reason for beeing on the blackist is that a server is hosted with an illegal license.

    The greylist could be used to warn the user as first step before server gets blacklisted. Not all cheap hoster are legal and the customer which is you in such case complains to us, that the rented and paid server isn't working anymore.

    I can not say when the Sales Department does add or remove server on Blavklsit or Greylist. This topic does not belong to forum anyways.
    Sales discussions about blacklisting, greylisting do not belong into server and will be deleted without any warning

    Firstly, the topic does belong on your forums because it was a general question related to your patch notes. Ergo it should be on the forum because it was a question.

    2. Can you show a bit more professionalism compared to your other colleagues, it was a question please sort out your attitude towards questions that you "deem" not to be worthy of being on here. I could have gone and opened up a support ticket under my paid account, but I chose to publicly question it here because I felt everyone would want to know details about it.

    3. Why implement a new grey-listing system when your sales dept ignores servers running cracked licences when already given proof that said communities/servers are using them?

  4. #4
    Join Date
    June 2008
    Posts
    18,513
    - Your question wasn't sales related. So i did answer instead of moving it into off-topic section.

    - What is the problem here with my answer?
    I answered your question with all details i can give you about the new greylist feature.

    And only reply is a complain about the one bold sentence?
    It's meant for following and repeating sales related discussions that follows for such named features.

    -
    Why implement a new grey-listing system when your sales dept ignores servers running cracked licences when already given proof that said communities/servers are using them?
    Such thing is a sales topic and an endless discussion on a place where we from tech support can not answer the question!
    We on the tech support can not answer for sales. These are 2 different departments.
    Last edited by dante696; April 26th, 2016 at 02:13 PM. Reason: moved important part at top
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  5. #5
    Join Date
    February 2014
    Posts
    293
    Quote Originally Posted by dante696 View Post
    1. What is the problem here with my answer?
    I answered your question with all details i can give and you only complain about the one bold sentence?
    It's meant for following and repeating sales related discussions that follows for such named features.


    2. Your question wasn't sales related. So i did answer instead of moving it into off-topic section.

    3.
    Such thing is a sales topic and an endless discussion on a place where we from tech support can not answer the question!
    We on the tech support can not answer for sales. These are 2 different departments.

    1. Your bold statement was irrelevant to the topic, why would this have anything to do with sales as this was merely a question about a case usage?

    2. Your spelling is damn terrible, use a spell checker seriously. Every browser has one, it looks very unprofessional.

    3. It was a change log question, not a sales question. Surely you can just ask one of the developers what an example usage of this would be, really not a hard thing to do.

    4. You state this topic doesn't belong on the forums, it does as it's a change you posted in your change logs and clearly it has some value to TeamSpeak if you're willing to public disclose the addition of it.

    5. I still don't understand why a question about a new feature implemented would suddenly relate to a sales topic, all that was asked for was an example scenario in which grey listing would be used. I highly doubt the sales department would want me wasting their time opening up a ticket just to ask them the usage of it and neither would the support dept via ticket.

  6. #6
    Join Date
    June 2008
    Posts
    18,513
    1.
    It was relevant for the one line above my bold text to avoid exactly such questions like point 3 in your reply.
    We can't satisfy anyone with an anwser on tech forum and do not want to discuss this over and over.

    3. / 4. / 5.
    As stated before, nobody said that your question was sales related and did not belong into this forum.
    Your question did belong here into the tech forum.

    Please do not take that bold line personal. I just tried to answer your question and tried to avoid following sales topics.
    It would have been moved into off-topic or i would've answered "please contact sales @ ....." in case it was sales related.
    And i would not have tried to explain what the greylist is.
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