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  1. #1
    Join Date
    April 2016
    Posts
    3

    One specific user cannot connect to my server.

    So the server is hosted by a third party host and all in my guild are able to connect, including myself, but a member simply cannot connect.
    The ip is correct, he doesn´t have firewalls and he reinstalled ts3 one thousand times.
    This is his client logs:
    Code:
    29/04/2016 08:09:47		Info	TeamSpeak 3 Client 3.0.19.1 (2016-04-25 12:56:09)	
    29/04/2016 08:09:47		Info	SystemInformation: Windows 10 (10586) x64 (AMD or Intel) Binary: 64bit	
    29/04/2016 08:09:47		Info	Using hardware aes	
    29/04/2016 08:09:47	Direct Sound	Debug	setting timer resolution to 1ms	
    29/04/2016 08:09:47		Info	Loading plugin: clientquery_plugin	
    29/04/2016 08:09:47		Info	Loading plugin: lua_plugin	
    29/04/2016 08:09:47		Info	Loading plugin: teamspeak_control_plugin	
    29/04/2016 08:09:47		Info	Loading plugin: test_plugin	
    29/04/2016 08:09:47		Info	Loading plugin: ts3g15	
    29/04/2016 08:09:47	Query	Info	listening on 127.0.0.1:25639	
    29/04/2016 08:09:47	Overwolf	Debug	Detected Overwolf start	
    29/04/2016 08:09:47	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - enter	
    29/04/2016 08:09:47	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - leave	
    29/04/2016 08:09:47		Info	*** Time [SERVERVIEWMANAGER]: 111	
    29/04/2016 08:09:47	Input	Info	Default monitoring enabled	
    29/04/2016 08:09:47		Info	*** Time [MAINWINDOW]: 359	
    29/04/2016 08:09:47		Info	*** Time [INIT]: 359	
    29/04/2016 08:09:47	ClientUI	Info	Qt version: 5.5.1	
    29/04/2016 08:09:47	ClientUI	Info	Using configuration location: C:\Users\fulvio\AppData\Roaming\TS3Client\settings.db	
    29/04/2016 08:09:47	ClientUI	Info	Last update check was: ven apr 29 09:44:00 2016	
    29/04/2016 08:09:47		Info	Statistics report: Not yet, next report on lun mag 9 13:59:33 2016	
    29/04/2016 08:09:48	Newsticker	Info	Newsticker next check: ven apr 29 10:14:02 2016	
    29/04/2016 08:10:21	ClientUI	Info	Connect to server: 37.187.223.180	
    29/04/2016 08:10:21	ClientUI	Info	Blacklist check ok	
    29/04/2016 08:10:21	ClientUI	Info	Initiating connection: 37.187.223.180:10159 37.187.223.180	
    29/04/2016 08:10:21	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - enter	
    29/04/2016 08:10:21	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - leave	
    29/04/2016 08:10:21	Windows Audio Session	Debug	WAS::openDevice-enter	
    29/04/2016 08:10:21	Windows Audio Session	Debug	WAS Buffer size: 1056	
    29/04/2016 08:10:21	Windows Audio Session	Debug	WAS::openDevice-leave	
    29/04/2016 08:10:21	Windows Audio Session	Debug	WAS::startDevice-enter	
    29/04/2016 08:10:21	Windows Audio Session	Debug	WAS::startDevice-leave	
    29/04/2016 08:10:22	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - enter	
    29/04/2016 08:10:22	Windows Audio Session	Devel	DeviceDeleteList::waitForDeletes - leave	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::openDevice-enter	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS Buffer size: 1056	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::openDevice-leave	
    29/04/2016 08:10:22	PreProSpeex	Info	Speex version: speex-1.2beta3	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::startDevice-enter	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::startDevice-leave	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::associateAECDevice-enter	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS Buffer size: 1056	
    29/04/2016 08:10:22	Windows Audio Session	Debug	WAS::associateAECDevice-leave	
    29/04/2016 08:10:22	ClientUI	Info	Connect status: Connecting	
    29/04/2016 08:10:27	ClientUI	Info	Connect status: Disconnected	
    29/04/2016 08:10:27	ClientUI	Info	Failed to connect to server, want autoreconnect = 0
    he is also able to connect to other servers including voice.teamspeak.com.
    Anyone has suggestions?
    Thanks

  2. #2
    Join Date
    April 2016
    Posts
    3
    well how you could say that?
    I'm saying because I really have no idea what you are talking about. So, instead of being a duchebag, you can be constructive and explain to an ignorant like me.

  3. #3
    Join Date
    June 2008
    Posts
    18,151
    Can he connect to any server at all?
    Are you sure that your friend has no high ping or packetloss to that server?
    Let him ping the server for 2 minutes.

    That was clearly rude and off-topic =/
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #4
    Join Date
    April 2016
    Posts
    3
    yes he is able to connect to other server, he his able to ping the server for 2 minutes straight.

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