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  1. #1
    Join Date
    June 2016
    Location
    Kleppestĝ, Norway
    Posts
    1

    Failed to Connect to Server from "Public, School, Work, University" Network

    So i really want to be on my gangs official TS3 for arma 3, but when i'm trying to connect from my school i just get Failed to connect to server, and i was wondering maybe it's blocked or what?

    <09:50:26> Trying to resolve hostname ts-3.net
    <09:50:30> Trying to connect to server on ts-3.net:10067
    <09:50:37> Failed to connect to server


    If anyone knows, please answer

  2. #2
    Join Date
    June 2008
    Posts
    18,261
    It's common that VOIP services (or just out and incomming UDP traffic) are blocked in businnes, school , public and university networks.
    Please contact your network administrator to get this solved (in case they don't block anyhing).
    Last edited by dante696; October 21st, 2016 at 09:41 AM. Reason: added more details about traffic
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  3. #3
    Join Date
    October 2016
    Posts
    3

    Can't connect to certain servers

    Hey
    Hoping someone here can help me figure out what is happning. After returning to TS3 after a matter of hours I found that I could not connect to any of the servers I regularly go on. I have asked the IT engineers (im on uni internet BTW) and they replied "No recent network changes have been made" making me belive the problem was on my end so i reinstalled windows 10 and googled it alot, I still can't get it to work.

    TLDR; I'm on uni internet, No recent network changes, reinstalled windows 10, nothing changed

    Servers I can't connect to are
    redrebellife.com
    london3.teamspeak.net:10803

    If I missed out any info feel free to ask for it and
    any help is greatly appreciated.
    Sam

    redrebellife.com log
    Code:
    18/10/2016 18:47:40	ClientUI	Info	Connect to server: redrebellife.com	
    18/10/2016 18:47:40	ClientUI	Info	Trying to resolve redrebellife.com	
    18/10/2016 18:47:40	TSDNS	Info	DNS resolve successful, "redrebellife.com"=158.69.126.166	
    18/10/2016 18:47:40	TSDNS	Info	SRV DNS resolve successful, "_ts3._udp.redrebellife.com"=>"ts3.redrebellife.com:9997" = 8.26.94.64:9997	
    18/10/2016 18:47:40	ClientUI	Info	Lookup finished: 8.26.94.64 9997 redrebellife.com 0 0	
    18/10/2016 18:47:40	ClientUI	Info	Resolve successful: 8.26.94.64:9997	
    18/10/2016 18:47:40	ClientUI	Info	Blacklist check ok	
    18/10/2016 18:47:40	ClientUI	Info	Initiating connection: 8.26.94.64:9997 redrebellife.com	
    18/10/2016 18:47:40	ClientUI	Info	Connect status: Connecting	
    18/10/2016 18:47:46	ClientUI	Info	Connect status: Disconnected
    and
    london3.teamspeak.net:10803 log
    Code:
    18/10/2016 18:48:06	ClientUI	Info	Connect to server: london3.teamspeak.net	
    18/10/2016 18:48:06	ClientUI	Info	Trying to resolve london3.teamspeak.net	
    18/10/2016 18:48:06	TSDNS	Info	DNS resolve successful, "london3.teamspeak.net"=5.39.102.41	
    18/10/2016 18:48:06	TSDNS	Info	SRV DNS resolve unsuccessful for "_ts3._udp.london3.teamspeak.net"	
    18/10/2016 18:48:10	ClientUI	Info	Lookup finished: 5.39.102.41 10803 london3.teamspeak.net 0 0	
    18/10/2016 18:48:10	ClientUI	Info	Resolve successful: 5.39.102.41:10803	
    18/10/2016 18:48:10	ClientUI	Info	Blacklist check ok	
    18/10/2016 18:48:10	ClientUI	Info	Initiating connection: 5.39.102.41:10803 london3.teamspeak.net	
    18/10/2016 18:48:10	ClientUI	Info	Connect status: Connecting	
    18/10/2016 18:48:15	ClientUI	Info	Connect status: Disconnected	
    18/10/2016 18:48:15	ClientUI	Info	Failed to connect to server, want autoreconnect = 0
    Last edited by dante696; October 21st, 2016 at 09:40 AM. Reason: merged

  4. #4
    Join Date
    January 2013
    Location
    Thüringen
    Posts
    342
    Some Firewall systems prevent such connections.
    Or some Antivirus blocked the UDP Traffic
    You can try to restart your Router. ^^

  5. #5
    Join Date
    October 2016
    Posts
    3

    Thank for the reply

    Hey thank for the reply

    So since I'm using university supplied internet I don't have physical access to the Router. I have just tried turning off both window defender and the PC's firewall then starting TS3, the servers in question still won't connect, I then restarted the PC the with both still disable and then tried TS3 again and still nothing. Does this mean that this is a network issue? If so is there anything i could ask the IT guys todo about it?

    Many thanks
    Sam

  6. #6
    Join Date
    January 2013
    Location
    Thüringen
    Posts
    342
    Quote Originally Posted by War_Pig_s View Post
    Hey thank for the reply

    So since I'm using university supplied internet I don't have physical access to the Router. I have just tried turning off both window defender and the PC's firewall then starting TS3, the servers in question still won't connect, I then restarted the PC the with both still disable and then tried TS3 again and still nothing. Does this mean that this is a network issue? If so is there anything i could ask the IT guys todo about it?

    Many thanks
    Sam
    have you tried to connect via Mobile Phone? Have you the same Problem with it? If yes, they will blocked the UDP Traffic!
    You can Contact the IT-Administrators to get the Problem solved.

    Quote Originally Posted by dante696 View Post
    It's common that VOIP services (or just out and incomming UDP traffic) are blocked in businnes, school , public and university networks.
    Please contact your network administrator to get this solved.
    That is maybe the Problem. Sorry that i cant say more about the Problem.

  7. #7
    Join Date
    October 2016
    Posts
    3

    What Next?

    Hey
    I tried the mobile client and can't connect to any servers through it meaning this is certainly a network issue. Any suggestion on what I should be asking IT admins to do? Since it's just 2 servers not working would i ask about opening their respective ports?

    Many thanks
    Sam

  8. #8
    Join Date
    January 2013
    Location
    Thüringen
    Posts
    342
    The Admins of this Network just must activate the default teamspeak ports

  9. #9
    Join Date
    March 2017
    Posts
    1

    Ts3 Campus Connection

    Hello there Internet,

    this situation bugs me endlessly. I've no clue how to move on.

    Situation is this: I started studying and im living in the student dorm, i access to the campus internet, insanely fast up and down and most connections work fine. Im dialing in with my University credentials.

    Things like websites and games like WoW and Gauntlet (2014) work fine.

    VoiP like Discord and Ts3 arent working(and Ts is crucial for my WoW-time).

    Currently i am able to ping the Ts3 servers aswell as Ts3 adresses like accounting. I'm also able to resolve hostnames.
    But any time i try to connect all it says is "Failed to connect to server"


    Please help me! im going mad.
    Last edited by dante696; March 27th, 2017 at 11:30 AM. Reason: merged

  10. #10
    Join Date
    June 2008
    Posts
    18,261
    Please contact your Admin to get this solved.

    Quote Originally Posted by dante696 View Post
    It's common that VOIP services (or just out and incomming UDP traffic) are blocked in businnes, school , public and university networks.
    Please contact your network administrator to get this solved (in case they don't block anyhing).
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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