TeamSpeak crash when I try to connect to a server

[MikeMichael]

The issue is when I launch TeamSpeak, the client will open and I am able to see everything that I need to connect to. Once I type the server IP into the connect field, the whole client will freeze and go into not responding. Issue started this morning and I can't remember if it was after an update or not.

Troubleshooting:
Cleared AppData folder
Cleared temp files
Uninstalled and reinstalled
Restarted computer
Restarted Network
Ran as admin
Tried different network (Wireless and wired)


Computer running Windows 10 64-bit.

[Rikku]

Do you get an crash dump file ?

[Turnz]

So, I installed Teamspeak 3 last night and I tried to open it up and tried to connect to a server it freezes and stops responding. I have no idea whats wrong with it so if you guys could help me that would be great!

[dante696]

You gave 0 details about your system or client

Please give us more details

Are you using an laptop or motherboard from MSI?
http://forum.teamspeak.com/threads/1...848#post431848

Or which hardware do you use?

[Floryder2012]

Hey,

Sorry for my bad english,

when i try to cennect to any Server TS3 freez and i can only close it with Task Manager.

Tryed:
Restart PC
Reinstalled TS3 and updated.
Deaktivated Avast

DMP File: http://www66.zippyshare.com/v/AZUy0OlG/file.html

[dragonslayer2017]

im having the same issue no crash dump file or anything just not responding tried all troubleshooting

[orare76]

Can't connect to any TS server after installing the latest update. I have 3 servers in my bookmarks and none connect. I just watch the program eventually tell me it is not responding. I have uninstalled, uninstalled and deleted preferences and reinstalled. I have attached my logs from the last reinstall I did. I am running the app as administrator. I have tried to connect to any TS server and still the same.

[dante696]

Does it work when you use Direct Sound under "Tools -> Options -> Play/Capture" instead of Using Default (Windows Audio Session).

[Mr_Eoki]

Hi,

I've installed TeamSpeak 3 on my new desktop but as soon as I try to connect to a server, the program stops working. After restarting my computer, it sometimes seem to work but after +-15min my mic and speakers stop working. I see other people talking and I can see myself talking but others can't hear me and I can't hear them anymore. When I try to reconnect or restart the client, it crashes again when trying to connect.

I've tried to reinstall the client completely but it keeps crashing.

Hope someone can help me out!

[Mr_Eoki]

Still having this problem, anyone that can help me?

[dante696]

Still having this problem, anyone that can help me?

There are already answers that can be found in that thread.
And you gave not enough details (no logs, no devices, no operation system or client version) to see what is happening.

Sometimes it works for minutes? Sounds like your device does unplug.

Please give us more details

Are you using an laptop or motherboard from MSI?
http://forum.teamspeak.com/threads/1...848#post431848

Or which hardware do you use?

Does it work when you use Direct Sound under "Tools -> Options -> Play/Capture" instead of Using Default (Windows Audio Session).

[Mr_Eoki]

There are already answers that can be found in that thread.
And you gave not enough details (no logs, no devices, no operation system or client version) to see what is happening.

Sometimes it works for minutes? Sounds like your device does unplug.

I have MSI indeed, I uninstalled Nahimic completely and it solved it for 1 day. Next day it happend again. I don't have Direct Sound as an option tho.

[dante696]

Strange.
Updating Nahimic should solve also have solved the problem.

You do not have Direct sound as a choice? This nearly* impossible on Windows.
Install latest Windows Updates and drivers on your system.

ps you still gave no details about your system, device or logs.

[TomALong]

Teamspeak was working fine yesterday but today I have been unable to log onto Teamspeak I can open the programme and change options etc but as soon as I try to log on it simple freezes. I have uninstalled and reinstalled the client and turned off my computer but the problem remains.

Client Log below;

13-Jul-17 20:52:49 Info TeamSpeak 3 Client 3.1.4.2 (2017-06-28 10:01:41)
13-Jul-17 20:52:49 Info SystemInformation: Windows 10 (15063) x64 (AMD or Intel) Binary: 32bit
13-Jul-17 20:52:49 Info Using hardware aes
13-Jul-17 20:52:49 Direct Sound Debug setting timer resolution to 1ms -
13-Jul-17 20:52:49 ClientUI Info OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.99f075dade7c)
13-Jul-17 20:52:49 Addons Info Checking for addon updates...
13-Jul-17 20:52:49 Plugins Info Loading plugin: gamepad_joystick_win32.dll
13-Jul-17 20:52:49 Gamepad Plugin Info Found client raw input wnd proc
13-Jul-17 20:52:49 Gamepad Plugin Info Cleared device list
13-Jul-17 20:52:49 Plugins Info Loading plugin: clientquery_plugin_win32.dll
13-Jul-17 20:52:49 Query Info listening on 127.0.0.1:25639
13-Jul-17 20:52:49 Plugins Info Loading plugin: teamspeak_control_plugin_win32.dll
13-Jul-17 20:52:49 Addon Info Addon up to date.
13-Jul-17 20:52:49 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
13-Jul-17 20:52:49 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
13-Jul-17 20:52:49 Addon Info Addon up to date.
13-Jul-17 20:52:49 Addon Info Addon up to date.
13-Jul-17 20:52:49 Info *** Time [MAINWINDOW]: 296
13-Jul-17 20:52:49 Info *** Time [INIT]: 296
13-Jul-17 20:52:49 ClientUI Devel Notifications init: Soundpack path: C:/Program Files (x86)/TeamSpeak 3 Client/sound\default
13-Jul-17 20:52:49 ClientUI Info Qt version: 5.6.1
13-Jul-17 20:52:49 ClientUI Info Using configuration location: C:\Users\Tom\AppData\Roaming\TS3Client\settings.db
13-Jul-17 20:52:50 Bookmarks Info Collecting autoconnect bookmarks
13-Jul-17 20:52:50 ClientUI Info Last update check was: Thu Jul 13 21:18:48 2017
13-Jul-17 20:52:50 Info Statistics report: Not yet, next report on Mon Jul 24 21:21:15 2017
13-Jul-17 20:52:51 Newsticker Info Newsticker next check: Thu Jul 13 22:19:49 2017