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  1. #1
    Join Date
    January 2017
    Posts
    2

    TS Client 3.1.0.1 Crash on Startup (Intel Graphics)

    Hello, when I attempt to open the TeamSpeak client after it has been updated to 3.1.0.1, the client appears to start, but when the myTeamSpeak overlay window appears, the program crashes and exits. The only resolution is to do a complete uninstall and removal of the configuration data, then a clean install of an older version of the client. I have uploaded my crashdumps.

    Running Windows 10 Build 1607 64-bit.
    Attached Files Attached Files

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    It looks like your graphics card driver (from your Intel CPU) has a conflict with our chromium feature.
    Are you using the latest driver version?
    Does it help when you create a new file called ig4icd64.dll in the client folder?
    Last edited by dante696; January 16th, 2017 at 07:37 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    January 2017
    Posts
    2

    Creating the file helps

    I created the .dll file and moved it into the client directory. I get an error complaining about that .dll (which is to be expected since it is a .dll only by name), and after that the client launches, and the myTeamSpeak overlay opens.

    I was able to log in to my TeamSpeak sync account and all works well.

    The GFX driver is the latest that Intel provides for this GPU on their website (it's a bit of an older laptop / Wacom tablet PC hybrid that I use mobile when I am using TS for non-PC gaming) and the chromium issue is probably due to the limited DX support it has.

    Either way, besides the error when starting TS now, it at least functions. Is there anything else I should do on my part?

  4. #4
    Join Date
    January 2017
    Posts
    1

    TeamSpeak 3.1.0.1 Crashes at startup

    Hi guys I already update my teamspeak and when I accept the terms and conditionts crash it. The program tries to open myTeamspek for first Time, then it close and show me the crash message. Any help? Thanks
    Attached Files Attached Files

  5. #5
    Join Date
    September 2012
    Posts
    6,079
    Crashes in buggy Intel graphics driver.
    Please provide the output of dxdiag or open device manager, double click your graphics adapter (under Display adapters) and click Details. Then select Hardware IDs in the dropdown and paste the longest entry you see in the lower part of the dialog.
    Last edited by Chris; January 19th, 2017 at 07:38 PM.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  6. #6
    Join Date
    February 2017
    Posts
    2

    TS3 crashes at startup, goes directly to send error report

    Simply that


    Always worked until the last update to Client 64-bit 3.1.0.1


    And try different installers (Client 32-bit 3.1.0.1; Client 64-bit 3.1.0.1; TeamSpeak3-Client-win64-3.1.1.exe)


    Everyone reacts in the same way, When I run it, the TS3 window appears, and instantly declares the error.
    Attached Files Attached Files

  7. #7
    Join Date
    February 2017
    Posts
    3

    3.1.1 crash when i try open

    after update i can't use teamspeak, crashing all the time!
    Attached Files Attached Files

  8. #8
    Join Date
    February 2017
    Posts
    2
    Versión AIDA64 v4.30.2900/es
    Módulo de rendimiento 4.1.611-x64
    Página principal http://www.aida64.com/
    Tipo de informe Asistente de informes
    Equipo KLEOPATRA0 (KLEOPATRA0)
    Generador CHAPE
    Sistema operativo Microsoft Windows 7 Ultimate 6.1.7601.23572 (Win7 RTM)
    Fecha 2017-02-11
    Hora 17:42

    Resumen

    --------------------------------------------------------------------------------



    Equipo:
    Tipo de equipo ACPI x64-based PC (Mobile)
    Sistema operativo Microsoft Windows 7 Ultimate
    Service Pack del SO Service Pack 1
    Internet Explorer 11.0.9600.18537
    DirectX DirectX 11.1
    Nombre del equipo KLEOPATRA0 (KLEOPATRA0)
    Nombre de usuario CHAPE
    Dominio de inicio de sesión KLEOPATRA0
    Fecha / Hora 2017-02-11 / 17:42

    Placa base:
    Tipo de CPU Mobile QuadCore Intel Core i7-3630QM, 3200 MHz (32 x 100)
    Nombre de la placa base Asus N56VB Series Notebook
    Chipset de la placa base Intel Panther Point HM76, Intel Ivy Bridge
    Memoria del sistema 7629 MB (DDR3-1600 DDR3 SDRAM)
    DIMM1: Samsung M471B5273CH0-YK0 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
    DIMM3: Samsung M471B5273CH0-YK0 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
    Tipo de BIOS AMI (01/21/2013)

    Pantalla:
    Adaptador de video Intel(R) HD Graphics 4000 (2560 MB)
    Adaptador de video Intel(R) HD Graphics 4000 (2560 MB)
    Adaptador de video Intel(R) HD Graphics 4000 (2560 MB)
    Adaptador de video NVIDIA GeForce GT 740M (2 GB)
    Aceleradora 3D Intel HD Graphics 4000
    Monitor AU Optronics B156XTN02.4 [15.6" LCD]

    Multimedia:
    Adaptador de audio Intel Panther Point HDMI @ Intel Panther Point PCH - High Definition Audio Controller [C-1]
    Adaptador de audio Realtek ALC663 @ Intel Panther Point PCH - High Definition Audio Controller [C-1]

    Almacenamiento:
    Controlador IDE Intel(R) 7 Series Chipset Family SATA AHCI Controller
    Controlador de almacenamiento AVMUS7B6 IDE Controller
    Controlador de almacenamiento Iniciador iSCSI de Microsoft
    Unidad de disco HGST HTS541010A9E6800 SCSI Disk Device (1000 GB, 5400 RPM, SATA-III)
    Unidad óptica Slimtype DVD A DS8A9SH SCSI CdRom Device
    Unidad óptica YVKPUZC EZ096RWTE SCSI CdRom Device
    Estado SMART de los discos duros Aceptar

    Particiones:
    C: (NTFS) 931.4 GB (369.6 GB libre)
    Tamaño total 931.4 GB (369.6 GB libre)

    Entrada:
    Teclado Dispositivo de teclado HID
    Teclado Teclado PS/2 extendido para PC/AT (101/102 teclas)
    Mouse ASUS PS/2 Port Clickpad
    Mouse Mouse compatible con HID

    Red:
    Dirección IP primaria 192.168.1.6
    Dirección MAC primaria 6C-71-D9-85-3F-AB
    Adaptador de red Atheros AR9485WB-EG Wireless Network Adapter (192.168.1.6)

    Periféricos:
    Impresora HP Color LaserJet Pro MFP M176 PCLmS
    Impresora Send To OneNote 2016
    Controlador USB2 Intel Panther Point PCH - USB 2.0 EHCI Controller #1 [C-1]
    Controlador USB2 Intel Panther Point PCH - USB 2.0 EHCI Controller #2 [C-1]
    Controlador USB3 Intel Panther Point PCH - USB 3.0 xHCI Controller [C-1]
    Dispositivo USB Alcor Micro USB 2.0 Card Reader
    Dispositivo USB ASUS USB2.0 Webcam
    Dispositivo USB Bluetooth module
    Dispositivo USB Dispositivo compuesto USB
    Dispositivo USB Dispositivo compuesto USB
    Dispositivo USB Dispositivo de entrada USB
    Dispositivo USB Dispositivo de entrada USB
    Dispositivo USB Generic USB Hub
    Dispositivo USB Generic USB Hub
    Batería Adaptador de CA de Microsoft
    Batería Batería compuesta de Microsoft
    Batería Batería con método de control compatible con ACPI de Microsoft

    DMI:
    Vendedor del BIOS DMI American Megatrends Inc.
    Versión del BIOS DMI N56VB.202
    Fabricante del sistema DMI ASUSTeK COMPUTER INC.
    Producto del sistema DMI N56VB
    Versión del sistema DMI 1.0
    Número de serie del sistema DMI D6N0BC021495235
    UUID del sistema DMI B8AF0000-6216392A-FFFF60A4-4CD56092
    Fabricante de la placa base DMI ASUSTeK COMPUTER INC.
    Producto de la placa base DMI N56VB
    Versión de la placa base DMI 1.0
    Número de serie de la placa base DMI BSN12345678901234567
    Fabricante del chasis DMI ASUSTeK COMPUTER INC.
    Versión del chasis DMI 1.0
    Número de serie del chasis DMI D6N0BC021495235
    Identificador del chasis DMI No Asset Tag
    Tipo de chasis DMI Notebook

  9. #9
    Join Date
    September 2012
    Posts
    6,079
    Quote Originally Posted by caralhoporra View Post
    after update i can't use teamspeak, crashing all the time!
    That crash is not from 3.1.1, if it happens with the latest beta (released on Friday) please post dxdiag information file.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  10. #10
    Join Date
    February 2017
    Posts
    3
    Quote Originally Posted by Chris View Post
    That crash is not from 3.1.1, if it happens with the latest beta (released on Friday) please post dxdiag information file.
    tryed to use attachment and now im blocked, here you go on different a link https://file.town/download/pgbjn0d6d5d8m7gs1jtnoloao

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