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  1. #1
    Join Date
    December 2009
    Location
    Germany
    Posts
    2,360

    Teamspeak 3.1 client crashing since upgrading to 3.1

    All used 3.0 versions (including the last one) runs very stable for me. But since upgrading to 3.1 my TS3 client crash quite often while I'm connected to a TS3 server. Sometimes I can still talk to the other person until I click on the "close programm" button in the "Programm crashed" window. I don't know if any crash reports was sent, because nothing was saved in the TS3 crash report directory.

    Using myTeamspeak and I only have the official G15 plugin installed, not more. Using the current version of the sound card driver. Windows 10 has also all updates installed. The only information about the crash I have is the entry from the Windows Event Viewer:

    Code:
    Protokollname: Application
    Quelle:        Application Hang
    Datum:         16.01.2017 19:40:48
    Ereignis-ID:   1002
    Aufgabenkategorie:(101)
    Ebene:         Fehler
    Schlüsselwörter:Klassisch
    Benutzer:      Nicht zutreffend
    Computer:      PC
    Beschreibung:
    Programm ts3client_win64.exe, Version 3.1.0.0 kann nicht mehr unter Windows ausgeführt werden und wurde beendet. Überprüfen Sie den Problemverlauf in der Systemsteuerung "Sicherheit und Wartung", um nach weiteren Informationen zum Problem zu suchen.
     Prozess-ID: 1198
     Startzeit: 01d2701b8c04fd5d
     Beendigungszeit: 11
     Anwendungspfad: C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe
     Berichts-ID: 48eeb0d8-dc1b-11e6-bd32-f832e4ba5a37
     Vollständiger Name des fehlerhaften Pakets: 
     Auf das fehlerhafte Paket bezogene Anwendungs-ID: 
    
    Ereignis-XML:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-16T18:40:48.085639200Z" />
        <EventRecordID>25436</EventRecordID>
        <Channel>Application</Channel>
        <Computer>PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>ts3client_win64.exe</Data>
        <Data>3.1.0.0</Data>
        <Data>1198</Data>
        <Data>01d2701b8c04fd5d</Data>
        <Data>11</Data>
        <Data>C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe</Data>
        <Data>48eeb0d8-dc1b-11e6-bd32-f832e4ba5a37</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
    </Event>
    Last edited by dante696; January 20th, 2017 at 07:30 AM. Reason: bbcode added

  2. #2
    Join Date
    August 2013
    Location
    Germany
    Posts
    541

    Crash after a few minutes on a big server

    Code:
    Log Name:      Application
    Source:        Microsoft-Windows-Perflib
    Date:          1/19/2017 10:36:01 PM
    Event ID:      1008
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX
    Description:
    The Open Procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
        <EventID Qualifiers="49152">1008</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-19T21:36:01.238115800Z" />
        <EventRecordID>2590554</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>XXX</Computer>
        <Security />
      </System>
      <UserData>
        <EventXML xmlns="Perflib">
          <param1>WmiApRpl</param1>
          <param2>C:\WINDOWS\system32\wbem\wmiaprpl.dll</param2>
          <binaryDataSize>4</binaryDataSize>
          <binaryData>15000000</binaryData>
        </EventXML>
      </UserData>
    </Event>
    Log Name:      Application
    Source:        Microsoft-Windows-Perflib
    Date:          1/19/2017 10:36:01 PM
    Event ID:      1023
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX
    Description:
    Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
        <EventID Qualifiers="49152">1023</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-19T21:36:01.092518600Z" />
        <EventRecordID>2590553</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>XXX</Computer>
        <Security />
      </System>
      <UserData>
        <EventXML xmlns="Perflib">
          <param1>rdyboost</param1>
          <binaryDataSize>4</binaryDataSize>
          <binaryData>7E000000</binaryData>
        </EventXML>
      </UserData>
    </Event>
    Log Name:      Application
    Source:        Microsoft-Windows-PerfNet
    Date:          1/19/2017 10:36:00 PM
    Event ID:      2004
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX
    Description:
    Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-PerfNet" Guid="{CAB2B8A5-49B9-4EEC-B1B0-FAC21DA05A3B}" EventSourceName="PerfNet" />
        <EventID Qualifiers="49152">2004</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-19T21:36:00.820337600Z" />
        <EventRecordID>2590552</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>XXX</Computer>
        <Security />
      </System>
      <EventData>
        <Binary>220000C0</Binary>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Microsoft-Windows-Perflib
    Date:          1/19/2017 10:36:00 PM
    Event ID:      1008
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX
    Description:
    The Open Procedure for service "MSDTC" in DLL "C:\WINDOWS\system32\msdtcuiu.DLL" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
        <EventID Qualifiers="49152">1008</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-19T21:36:00.807441900Z" />
        <EventRecordID>2590551</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>XXX</Computer>
        <Security />
      </System>
      <UserData>
        <EventXML xmlns="Perflib">
          <param1>MSDTC</param1>
          <param2>C:\WINDOWS\system32\msdtcuiu.DLL</param2>
          <binaryDataSize>4</binaryDataSize>
          <binaryData>02000780</binaryData>
        </EventXML>
      </UserData>
    </Event>
    Log Name:      Application
    Source:        Microsoft-Windows-Perflib
    Date:          1/19/2017 10:36:00 PM
    Event ID:      1008
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX
    Description:
    The Open Procedure for service "Lsa" in DLL "C:\Windows\System32\Secur32.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
        <EventID Qualifiers="49152">1008</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-01-19T21:36:00.793726500Z" />
        <EventRecordID>2590550</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>XXX</Computer>
        <Security />
      </System>
      <UserData>
        <EventXML xmlns="Perflib">
          <param1>Lsa</param1>
          <param2>C:\Windows\System32\Secur32.dll</param2>
          <binaryDataSize>4</binaryDataSize>
          <binaryData>05000000</binaryData>
        </EventXML>
      </UserData>
    </Event>
    Last edited by dante696; January 24th, 2017 at 09:35 AM. Reason: merged

  3. #3
    Join Date
    June 2008
    Posts
    18,513
    We talked to our developers, but this crash report from Windows says nothing about the crash itself.
    A full dump of the client would be more useful for our developers.

    Such file can be generated in your Task Manager (just do a right-click on your task bar to get access)
    Make a right-click on the process TeamSpeak 3 client and select "Create dump file" (Abbilddatei erstellen).

    -----------------------------------------------------------------------
    Notes:
    1. Not all services allow uploaded files to be bigger than 100mb or 200mb. You may zip the DMP file first before you upload it anywhere.

    2. You do not have to register for filehoster. You could use a free service like www.fastshare.org or www.zippyshare.com or your own server.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #4
    Join Date
    December 2009
    Location
    Germany
    Posts
    2,360
    Funny thing: On my own TS3 server I never have this crashes, only on TS3 servers of other people. Maybe GIF animations or other stuff are the issue, because I only use static images.

    @ dante696: In the last 2 weeks I never was on other TS3 servers than mine, so I had no crash since you requested a dumb file.

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