All identities and bookmarks missing after update

[yobson]

I know there are other threads about this and I have searched it up for a bit and I can't seem to find an answer. I know that everything is on the cloud and stuff now but since updating to 3.1 none of my previous identities came with it. Anyway I can recover my previous identities or am I going to have to go around teamspeak to teamspeak asking for my previous tags to be added. Also none of my bookarks ported over either but other settings did. Help??

[Chris]

If you've created a myTeamSpeak account, make sure that you're logged in and that synchonization is enabled in Tools -> Options -> myTeamSpeak. If you weren't or had synchronization disabled then you should most likely have your items back afterwards.


If you never created in account when the client updated and launched:
Did you try starting the client multiple times? Or again because you thought it hadn't started?

In any case, you can get your stuff back, check %AppData%\TS3Client or InstallPath\config for a file called settings.db.pre-sync_ followed by a date.

You should find one of those in there as well as a ts3clientui_qt.secrets.conf.bak.

Make a copy and rename them to settings.db and ts3clientui_qt.secrets.conf respectively and start the client. Your identities and bookmarks should be back now.