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  1. #1
    Join Date
    June 2016
    Posts
    2

    All identities and bookmarks missing after update

    I know there are other threads about this and I have searched it up for a bit and I can't seem to find an answer. I know that everything is on the cloud and stuff now but since updating to 3.1 none of my previous identities came with it. Anyway I can recover my previous identities or am I going to have to go around teamspeak to teamspeak asking for my previous tags to be added. Also none of my bookarks ported over either but other settings did. Help??

  2. #2
    Join Date
    September 2012
    Posts
    6,079
    If you've created a myTeamSpeak account, make sure that you're logged in and that synchonization is enabled in Tools -> Options -> myTeamSpeak. If you weren't or had synchronization disabled then you should most likely have your items back afterwards.


    If you never created in account when the client updated and launched:
    Did you try starting the client multiple times? Or again because you thought it hadn't started?

    In any case, you can get your stuff back, check %AppData%\TS3Client or InstallPath\config for a file called settings.db.pre-sync_ followed by a date.

    You should find one of those in there as well as a ts3clientui_qt.secrets.conf.bak.

    Make a copy and rename them to settings.db and ts3clientui_qt.secrets.conf respectively and start the client. Your identities and bookmarks should be back now.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

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