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  1. #1
    Join Date
    December 2015
    Posts
    4

    Removed a ban but player still can't join?

    I rent a TS server from Bluefang Solutions. I was banning some music blaring ******* when I accidentally banned a regular user. My bans are set to default "infinite". I went to the "ban list" and found his ban then clicked "remove ban". They restarted the server for me, but he still can't join. I am very new to TS so noob help would be appreciated. Thanks!

    Surjin

  2. #2
    Join Date
    October 2015
    Location
    Germany, Bavaria
    Posts
    144
    Most of the times you ban the IP Address AND the UID. So you have to remove the IP ban AND the UID ban.

  3. #3
    Join Date
    December 2015
    Posts
    4
    Quote Originally Posted by Jhhhj_original View Post
    Most of the times you ban the IP Address AND the UID. So you have to remove the IP ban AND the UID ban.
    So how do you do that? His ban is no longer listed.

    Surjin

  4. #4
    Join Date
    November 2013
    Posts
    323
    Quote Originally Posted by Surjin View Post
    So how do you do that? His ban is no longer listed.

    Surjin
    When you ban a person it usually looks like displayed below. One entry with the UID of the banned person, and one entry with the IP. Assuming "his ban is not longer listed" doesn't mean that the ban list is completely empty or you removed both entries, look for a ban where one of the two is missing and remove the other one as well. Most likely you removed the UID ban, but left the IP ban.
    Name:  ts3client_win64_2017-02-12_21-22-32.png
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  5. #5
    Join Date
    December 2015
    Posts
    4
    Thank you so much! That was it.

    surjin

  6. #6
    Join Date
    November 2013
    Posts
    323
    Quote Originally Posted by Surjin View Post
    Thank you so much! That was it.

    surjin
    You are welcome.

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