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-= TeamSpeak User =-
Edit by staff
........Original text below........Originally Posted by dante696
Hey community,
on macOS Sierra 10.12.3 TeamSpeak 3 Client 3.1.1 [Stable] crashes when I want to open the options.
Here is my log file (https://pastebin.com/gF8eSpBc). On top of this when the teamspeak 3 client crashes this (http://prntscr.com/e702uc) window opens and I can send a bug report.
TopMax
Last edited by dante696; February 21st, 2017 at 11:27 AM.
-= TeamSpeak Team =-
Please close the client and try renaming your config and cache. Then try to start the client again, does it work now? Also please attach the crashdump.
PS: why do you recreate the same post 3 times?
Last edited by Chris; February 16th, 2017 at 09:59 AM.
When sending PMs please make sure to include a reference link to the thread in question in the body of your message.
-= TeamSpeak User =-
same problem here.. cleared cache, nothing helps ..
-= TeamSpeak User =-
Opening Teamspeak not only prevents me from opening my settings, I am also unable to use my push to talk. So when I enter a channel, I'm unable to speak with anyone in said channel. I tried to fix that by opening my settings, however it promptly crashes and gives me an option to send the report. I've uninstalled, reinstalled, everything.
https://gyazo.com/662ab54c19b81cb7798d3c77d896f4a3
This is in the crash logs, my guess is that is has something to do with my FN key - however how can I access my settings to change that when it crashes each time I open it?
-= TeamSpeak User =-
After the latest update (client 3.1.1) was released, I just updated my client today and noticed that my mic was not working and I was pressing my hotkey. I tried to access my preferences but the client crashes upon pressing command comma, and a crash error pops up asking for the crash report. I've tested my mic and it is working fine, but without being able to access my preferences I can't change my push-to-talk settings, and in turn nothing goes through. Please fix this, I'd really appreciate it. xD
Last edited by dante696; February 17th, 2017 at 09:24 AM. Reason: merged
-= TeamSpeak Lover =-
Yes same problem here.
I´m using OS X Sierra 10.12.3 MBP 15" Early 2011
Every time i try to access my preferences the client crash.
For now i installed the old 3.1.0.1 again. But there comes this info now.
but by take ignore the client still works.
BTW: Teamviewer is NOT on the system!!!!!!
-= TeamSpeak Team =-
Please send me the following files in a zip via private message. If you want to you can password protect the zip file (just mention the password in the PM).
settings.db
settings.db-pre_sync
all client log files.
Then go ahead and rename the settings.db to something else, then start the client. It will not have any data anymore but you'll be able to use it.
That way we should be able to reproduce and hopefully fix the issue.
Also you didn't specify your operating system!
Last edited by Chris; February 17th, 2017 at 01:36 PM.
When sending PMs please make sure to include a reference link to the thread in question in the body of your message.
-= TeamSpeak User =-
I delete the complete (/users/USERNAME/Library/Application\ Support/TeamSpeak\ 3/) path - open teamspeak again - no changes - teamspeak crashes when I want to open the preferences every time.
PS: first the beta is now stable and so the discussion is closed, second it moved or something like else to the client discussion of macOS but I want a bug report so I open this post.
-= TeamSpeak Lover =-
Hey Chris,
where do i find these files??
The files are located under /Library/Application Support/TeamSpeak 3/
When sending me private messages: Please make sure to include reference link to your forum thread or post.
TeamSpeak FAQ || What should i report, when i open a client thread?
-= TeamSpeak User =-
I had the same problem until now. It worked for me to delete the TeamSpeak 3 folder in /Library/Application Support
-= TeamSpeak User =-
I'm having the exact same issue. This is why I hate updating teamspeak, nine times out of ten it'll break something then you're stuck. Last time it broke my key binds, this time I can't get into preferences. Just keeps crashing. Please push a fix update ASAP.
-= TeamSpeak User =-
Hello,
I have the same problem... I'm French and that very angry.
-= TeamSpeak User =-
Any additional solutions? I deleted my Teamspeak 3 folder in application support, rebooted, however still running into it disconnecting after trying to access my preferences.
-= TeamSpeak User =-
I honestly have no idea how to fix this. I have done everything I can think of including reinstalling it at least 5 times.
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