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  1. #1
    Join Date
    January 2017
    Posts
    15

    TeamSpeak3 keeps crashing randomly (Fault Module: ucrtbase.dll)

    edit by staff
    Crash caused from 3rd party plugin 'Notifications'


    I have no idea why this is happening but i will try to provide debug information also but i hope this helps for now.
    Also i am using beta version i will try go back to stable version to see that only happens on beta.

    Code:
    Description
    Faulting Application Path:	C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe
    
    Problem signature
    Problem Event Name:	BEX64
    Application Name:	ts3client_win64.exe
    Application Version:	3.1.1.0
    Application Timestamp:	589d7066
    Fault Module Name:	ucrtbase.dll
    Fault Module Version:	10.0.14393.0
    Fault Module Timestamp:	578997b5
    Exception Offset:	000000000006ea1e
    Exception Code:	c0000409
    Exception Data:	0000000000000007
    OS Version:	10.0.14393.2.0.0.768.101
    Locale ID:	1033
    Additional Information 1:	dac1
    Additional Information 2:	dac1a8442f172a83edad38eaffde7969
    Additional Information 3:	4b93
    Additional Information 4:	4b938cd9d8ef59a5b5f9e7270749d42d
    
    Extra information about the problem
    Bucket ID:	acdc0bcab697b42d4003822821f2ad7d (116330439945)
    Last edited by dante696; February 26th, 2017 at 10:19 AM.

  2. #2
    Join Date
    June 2008
    Posts
    18,153
    The posted windows crash report does not help us. It could be anything that causes this crash.
    Does the client create a crashdump (under %appdata%/TS3client/crashdumps)?

    Which version are you using?
    Did this work in older clients?
    Are you using any new or updated custom plugins?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    January 2017
    Posts
    15
    Sorry for the delay, well yes there is crash dump (but i am not sure if they are related to my crashes if i found any new one i will post it) and plugins only few g-key , AutoAway, Connection History, Chatlog Viewer
    also the Connection History, Chatlog Viewer they are new and i made the AutoAway my self for the new version also the g-key was a old plugin that stopped working and i fixed it

  4. #4
    Join Date
    June 2008
    Posts
    18,153
    Please attach this crashdump.

    In think one of the plugins does cause this crash.
    You may deactivate these for a while to test it on your own.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  5. #5
    Join Date
    January 2017
    Posts
    15
    Yes i am waiting for like a new crash dump but there is none, just some other ones that i am not sure if they are related to this problem so i going to wait a bit for new crash dump

  6. #6
    Join Date
    January 2017
    Posts
    15
    After testing few things i noticed Notifications plugin was causing the problem

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