Can't Login To Teamspeak Account (SSL_ERROR: Alert on protocol: TLS 1.2)

**Maihym** · February 25th, 2017, 06:45 AM

I can't login to my teamspeak account for some reason. I am currently on the latest stable version of teamspeak and my OS is Windows 10 Pro. I have Kaspersky anti virus if that helps at all. Here's the error I get:

2/25/2017 05:49:14 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)
2/25/2017 05:49:14 ClientUI Warning Account login failed, server currently not available. Retry in few minutes.

**Chris** · February 25th, 2017, 03:03 PM

MITM Attack on the TLS Connection, probably caused by your Antivirus. Disable HTTPS sniffing.

**Maihym** · February 25th, 2017, 08:00 PM

Originally Posted by Chris

MITM Attack on the TLS Connection, probably caused by your Antivirus. Disable HTTPS sniffing.

Thank you, it was something to do with my anti virus. In Kaspersky I went to Settings >> Additional >> Network >> then I ticked "Scan encrypted connections upon request from protection components" under "Encrypted connections scanning". If anyone else uses Kaspersky that's what fixed it for me.

**Fabi4976** · March 31st, 2019, 12:21 PM

Hallo,

in der Hoffnung, dass ihr mir helfen könnt schreibe ich mal einen neuen Thread.
Undzwar ich habe das Probleem, dass ich mich nicht mehr mit myTeamspeak anmelden kann.
Die Fehlermeldung lautet: Login fehlgeschlagen, bitte später neu versuchen
Doch diese Meldung bekomme ich seit rund 4 Tagen. Bis gestern Abendwar ich noch in dem Konto drin und heute hats mich rausgeschmissen.

Vielleicht kann mir ja wer helfen.

Log: >>> Nur die neusten nach Clientstart

Code:

31.03.2019 09:54:09	SB	Debug	onUpdateClientEvent: serverId = 1, clientId = 3, invokerID = 0, invokerName = "", invokerUID = ""	
31.03.2019 09:54:09	SB	Debug	onUpdateClientEvent: serverId = 1, clientId = 3, invokerID = 0, invokerName = "", invokerUID = ""	
31.03.2019 09:54:29		Info	tried to request user integration info without valid session	
31.03.2019 09:54:38	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
31.03.2019 09:54:38	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
31.03.2019 09:54:38	SCHandler	Info	try to delete mytsid while no valid mytsid is set - abort	
31.03.2019 10:01:14		Info	tried to request user integration info without valid session	
31.03.2019 10:01:22	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
31.03.2019 10:01:22	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
31.03.2019 10:01:22	SCHandler	Info	try to delete mytsid while no valid mytsid is set - abort	
31.03.2019 10:08:17		Info	Memory usage: 178.09 MiB	
31.03.2019 10:09:45	SB	Debug	onUpdateClientEvent: serverId = 1, clientId = 2, invokerID = 0, invokerName = "", invokerUID = ""	
31.03.2019 10:11:55	SB	Debug	onUpdateClientEvent: serverId = 1, clientId = 2, invokerID = 0, invokerName = "", invokerUID = ""	
31.03.2019 10:13:24		Info	tried to request user integration info without valid session	
31.03.2019 10:13:31	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
31.03.2019 10:13:31	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
31.03.2019 10:13:31	SCHandler	Info	try to delete mytsid while no valid mytsid is set - abort

LG
Fabi

**maik_babelfisch** · April 16th, 2019, 05:52 AM

Same here, can not connect to myteamspeak-account whithin the windows-client since evening march 15 2019. Up to then it worked fine. Restarted router to gain new ip-adress, because it only changes every few weeks, but that didn't help.

my log:

Code:

16.04.2019 03:20:08		Info	TeamSpeak 3 Client 3.2.3 (2018-10-02 07:57:10)	
16.04.2019 03:20:08		Info	SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit	
16.04.2019 03:20:08		Info	Using hardware aes	
16.04.2019 03:20:08	Direct Sound	Debug	setting timer resolution to 1ms - 	
16.04.2019 03:20:08	ClientUI	Info	OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce RTX 2070 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.99f075dade7c)	
16.04.2019 03:20:08	Addons	Info	Checking for addon updates...	
16.04.2019 03:20:08	Plugins	Info	Loading plugin: TS3NotifierHelper_Win64.dll	
16.04.2019 03:20:08	Plugins	Info	Loading plugin: teamspeak_control_plugin_win64.dll	
16.04.2019 03:20:08	ControlPlugin	Info	Control Plugin started, accepting connections	
16.04.2019 03:20:08	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
16.04.2019 03:20:08	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
16.04.2019 03:20:08		Info	*** Time [MAINWINDOW]: 251	
16.04.2019 03:20:08		Info	*** Time [INIT]: 251	
16.04.2019 03:20:08	ClientUI	Devel	Notifications init: Soundpack path: C:/Program Files/TeamSpeak 3 Client/sound\default	
16.04.2019 03:20:08	ClientUI	Info	Qt version: 5.6.2	
16.04.2019 03:20:08	ClientUI	Info	Using configuration location: C:\Users\XxX\AppData\Roaming\TS3Client\settings.db	
16.04.2019 03:20:09	Bookmarks	Info	Collecting autoconnect bookmarks	
16.04.2019 03:20:09	ClientUI	Info	Last update check was: Di Apr 16 04:35:07 2019	
16.04.2019 03:20:09		Info	Statistics report: Not yet, next report on Do Mai 2 23:36:54 2019	
16.04.2019 03:20:09	Newsticker	Info	Newsticker next check: Di Apr 16 20:40:50 2019	
16.04.2019 03:20:09	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
16.04.2019 03:20:14		Info	tried to request user integration info without valid session	
16.04.2019 03:20:30	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
16.04.2019 03:20:30	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
16.04.2019 03:24:14		Info	tried to request user integration info without valid session	
16.04.2019 03:24:49	ClientUI	Devel	Load Sound pack: C:/Program Files/TeamSpeak 3 Client/sound\	
16.04.2019 03:24:54	Update	Info	Checking for updates...	
16.04.2019 03:24:56	Update	Info	Check license: version=4, min_version=4, my_license_version=4, my_license_min_version=4	
16.04.2019 03:24:56	Update	Info	Check client version: 3.2.3 1538467030	
16.04.2019 03:24:56	Update	Info	Update check, my version: 1538467030, latest version: 1538467030	
16.04.2019 03:25:48		Info	tried to request user integration info without valid session	
16.04.2019 03:26:01	ClientUI	Devel	Load Sound pack: C:/Program Files/TeamSpeak 3 Client/sound\	
16.04.2019 03:35:08		Info	Memory usage: 118.25 MiB	
--------------------------------------------------------------------------------------------------------------------

**maurawa** · April 22nd, 2019, 12:16 PM

Originally Posted by dante696

That issue should be gone since yesterday.
Can you leave feedback please?

Das Problem, sollte seit gestern behoben sein.
Eine Rückmeldung wäre sehr nett.

Ich wollte heute Teamspek benutzen und habe seitdem keinen zugriff mehr auf das Konto. Über die IOS App und auf der Website kann ich mich ohne irgendein Problem anmelden allerdings nicht über die Desktop-Anwendung dort erscheint dann "Login fehlgeschlagen, bitte später erneut versuchen und das seit 6 Stunden.

Hier beigefügte Log-Einträge:

Code:

22.04.2019 09:44:54		Info	TeamSpeak 3 Client 3.2.5 (2019-04-17 16:07:33)	
22.04.2019 09:44:54		Info	SystemInformation: Windows 10 (17134) x64 (AMD or Intel) Binary: 64bit	
22.04.2019 09:44:54		Info	Using hardware aes	
22.04.2019 09:44:54	Direct Sound	Debug	setting timer resolution to 1ms - 	
22.04.2019 09:44:54	ClientUI	Info	OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Intel(R) HD Graphics 5600 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.99f075dade7c)	
22.04.2019 09:44:54	Addons	Devel	Installation request for Control	
22.04.2019 09:44:54	Addons	Info	Checking for addon updates...	
22.04.2019 09:44:55	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 09:44:55		Info	failed to load static integration list	
22.04.2019 09:44:55	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
22.04.2019 09:44:55	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
22.04.2019 09:44:55		Info	*** Time [SERVERVIEWMANAGER]: 145	
22.04.2019 09:44:55		Info	*** Time [MAINWINDOW]: 477	
22.04.2019 09:44:55		Info	*** Time [INIT]: 477	
22.04.2019 09:44:55	ClientUI	Devel	Notifications init: Soundpack path: C:/Program Files/TeamSpeak 3 Client/sound\default	
22.04.2019 09:44:55	ClientUI	Info	Qt version: 5.6.2	
22.04.2019 09:44:55	ClientUI	Info	Using configuration location: C:\Users\Elias\AppData\Roaming\TS3Client\settings.db	
22.04.2019 09:44:55	ClientUI	Info	Last update check was: Mo Apr 22 11:15:17 2019	
22.04.2019 09:44:55		Info	Statistics report: Not yet, next report on Di Apr 30 11:15:19 2019	
22.04.2019 09:44:55	Bookmarks	Info	Collecting autoconnect bookmarks	
22.04.2019 09:44:56	Newsticker	Info	Newsticker next check: Di Apr 23 11:15:24 2019	
22.04.2019 09:57:27		Info	tried to request user integration info without valid session	
22.04.2019 09:57:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 09:57:59	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 09:59:55		Info	tried to request user integration info without valid session	
22.04.2019 09:59:55		Info	Memory usage: 104.68 MiB	
22.04.2019 10:00:01	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:01	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:04	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:04	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:04	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:04	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:04	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:04	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:04	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:04	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:05	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:05	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:05	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:05	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:05	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:05	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:06	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:06	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:06	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:06	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:06	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:06	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:07	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:07	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:07	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:00:07	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:00:11	SyncImpl	Error	Failed to add item: over_limit	
22.04.2019 10:00:11	SyncImpl	Warning	Failed to copy local to remote config after login	
22.04.2019 10:00:50	Update	Info	Checking for updates...	
22.04.2019 10:00:52	Update	Info	Check license: version=4, min_version=4, my_license_version=4, my_license_min_version=4	
22.04.2019 10:00:52	Update	Info	Check client version: 3.2.5 1555517253	
22.04.2019 10:00:52	Update	Info	Update check, my version: 1555517253, latest version: 1555517253	
22.04.2019 10:13:53		Info	tried to request user integration info without valid session	
22.04.2019 10:14:00	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
22.04.2019 10:14:00	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
22.04.2019 10:14:55		Info	Memory usage: 139.02 MiB	
22.04.2019 10:15:15		Info	failed to download accounting revocation list - count: 1	
22.04.2019 10:15:15		Info	failed to download myteamspeak id revocation list - count: 1

**Gamino** · May 14th, 2019, 06:55 PM

Hey I got the same problem today.
I re-installed Ts3.. no help
I have no problem to login via www.myteamspeak.com
I can use ts3 with my smartphone
I disabled my firewall.. didnt help as well

Code:

14.05.2019 16:05:02	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:05:02	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:05:54	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:05:54	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:05:55	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:05:55	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:06:09	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:06:09	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:07:23	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:07:23	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:07:45	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:07:45	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:10:54	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: TIMEOUT	
14.05.2019 16:10:54	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:12:55	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:12:55	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:13:13	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:13:13	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:19	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:19	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:19	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:19	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:20	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:20	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:20	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:20	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:21	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:21	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:22	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:22	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:22	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:22	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:23	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:23	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:23	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:23	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:23	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:23	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:24	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:24	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:24	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:24	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:24	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:24	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:15:24	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:15:24	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:17:22		Info	Memory usage: 116.98 MiB	
14.05.2019 16:20:23	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:20:23	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:21:57		Info	failed to download accounting revocation list - count: 1	
14.05.2019 16:21:57		Info	failed to download myteamspeak id revocation list - count: 1	
14.05.2019 16:22:41	Gamepad Plugin	Info	Cleared device list	
14.05.2019 16:22:41	Gamepad Plugin	Info	Found device \\?\HID#VID_0951&PID_16A4&MI_03&COL02#8&2DFA5F00&0&0001#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:22:41	Gamepad Plugin	Info	Found device \\?\HID#VID_1B1C&PID_1B3D&MI_01#7&37BC9C43&0&0000#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:24:06	Gamepad Plugin	Info	Cleared device list	
14.05.2019 16:24:06	Gamepad Plugin	Info	Found device \\?\HID#VID_0951&PID_16A4&MI_03&COL02#8&2DFA5F00&0&0001#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:24:06	Gamepad Plugin	Info	Found device \\?\HID#VID_1B1C&PID_1B3D&MI_01#7&37BC9C43&0&0000#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:24:06	Gamepad Plugin	Info	Cleared device list	
14.05.2019 16:24:06	Gamepad Plugin	Info	Found device \\?\HID#VID_0951&PID_16A4&MI_03&COL02#8&2DFA5F00&0&0001#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:24:06	Gamepad Plugin	Info	Found device \\?\HID#VID_1B1C&PID_1B3D&MI_01#7&37BC9C43&0&0000#{4D1E55B2-F16F-11CF-88CB-001111000030}	
14.05.2019 16:25:53		Info	tried to request user integration info without valid session	
14.05.2019 16:25:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:25:59	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:26:02	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:26:02	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:26:03	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:26:03	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:26:03	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:26:03	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:26:04	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:26:04	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:27:25		Info	tried to request user integration info without valid session	
14.05.2019 16:27:31	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:27:31	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:29:11	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:29:11	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:32:22		Info	Memory usage: 120.59 MiB	
14.05.2019 16:35:27	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:35:27	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:35:28	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:35:28	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:38:53	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:38:53	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:41:51	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: TIMEOUT	
14.05.2019 16:41:51	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:45:56	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:45:56	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:47:22		Info	Memory usage: 134.61 MiB	
14.05.2019 16:47:29	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:47:29	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:49:56	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:49:56	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.	
14.05.2019 16:50:17	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
14.05.2019 16:50:17	ClientUI	Warning	Account login failed, server currently not available. Retry in few minutes.

What else can I do?

greetz

**Tha_14** · July 31st, 2019, 01:58 PM

Hello,

Also having this issue and I have pinpointed so far that this only happens on version 3.3.0(stable) on windows 10 (Build 14393.726)

No AV installed, no other program that might be filtering traffic and it's not the router either.

For now I am going back to 3.1.0 until this issue is resolved.

Also, people seem to have this problem as-well even now.

My Log:

Code:

7/31/2019 11:46:58		Info	TeamSpeak 3 Client 3.3.0 (2019-06-18 09:29:01)	
7/31/2019 11:46:58		Info	SystemInformation: Windows 10 (14393) x64 (AMD or Intel) Binary: 64bit	
7/31/2019 11:46:58	Direct Sound	Debug	setting timer resolution to 1ms - 	
7/31/2019 11:46:58	ClientUI	Info	OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce 9400M Direct3D11 vs_4_0 ps_4_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)	
7/31/2019 11:46:58	ZipArchive	Info	zip open: C:\Users\Tha_14\AppData\Roaming\TS3Client\gfx\dark error: -1000	
7/31/2019 11:46:58	ZipArchive	Info	Failed to load C:/Users/Tha_14/AppData/Roaming/TS3Client/gfx/countries.zip, falling back to C:/Program Files/TeamSpeak 3 Client/gfx/countries.zip	
7/31/2019 11:46:58		Info	*** Time [ICONMANGER]: 412	
7/31/2019 11:46:58	Addons	Info	Checking for addon updates...	
7/31/2019 11:46:58	Plugins	Info	Loading plugin: teamspeak_control_plugin_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Api version is not compatible for plugin: C:\Users\Tha_14\AppData\Roaming\TS3Client\plugins\teamspeak_control_plugin_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Loading plugin: clientquery_plugin_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Api version is not compatible for plugin: C:\Users\Tha_14\AppData\Roaming\TS3Client\plugins\clientquery_plugin_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Loading plugin: QtLxBTSC_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Api version is not compatible for plugin: C:\Users\Tha_14\AppData\Roaming\TS3Client\plugins\QtLxBTSC_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Loading plugin: Mass Message Tool_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Api version is not compatible for plugin: C:\Users\Tha_14\AppData\Roaming\TS3Client\plugins\Mass Message Tool_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Loading plugin: gamepad_joystick_win64.dll	
7/31/2019 11:46:58	Plugins	Info	Api version is not compatible for plugin: C:\Users\Tha_14\AppData\Roaming\TS3Client\plugins\gamepad_joystick_win64.dll	
7/31/2019 11:46:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
7/31/2019 11:46:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
7/31/2019 11:46:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:46:59		Info	*** Time [BUILD_GUI]: 342	
7/31/2019 11:46:59		Info	*** Time [SERVERVIEW]: 397	
7/31/2019 11:46:59		Info	*** Time [SERVERVIEWMANAGER]: 423	
7/31/2019 11:46:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:46:59		Info	myts client id: 14aef25b-74cb-4f70-9522-49143ce5f023	
7/31/2019 11:46:59		Info	*** Time [MAINWINDOW]: 1324	
7/31/2019 11:46:59		Info	*** Time [INIT]: 1325	
7/31/2019 11:46:59	ClientUI	Devel	Notifications init: Soundpack path: C:\Users\Tha_14\AppData\Roaming\TS3Client\sound\dark	
7/31/2019 11:46:59	ClientUI	Info	Qt version: 5.12.3	
7/31/2019 11:46:59	ClientUI	Info	Using configuration location: C:\Users\Tha_14\AppData\Roaming\TS3Client\settings.db	
7/31/2019 11:46:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:46:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:46:59	ClientUI	Info	Last update check was: Wed Jul 31 01:02:28 2019	
7/31/2019 11:46:59		Info	Statistics report: Not yet, next report on Sat Aug 31 14:24:08 2019	
7/31/2019 11:46:59	Bookmarks	Info	Collecting autoconnect bookmarks	
7/31/2019 11:46:59	Bookmarks	Info	 + My Server	
7/31/2019 11:46:59	ClientUI	Info	Connect to server: 
7/31/2019 11:46:59	ClientUI	Info	Initiating connection:	
7/31/2019 11:46:59	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:46:59	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
7/31/2019 11:46:59	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
7/31/2019 11:46:59	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.0.00000000}.{d7f53b82-1d09-4ee8-b287-0e4e82f0ffaf}	
7/31/2019 11:46:59	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Headphones (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:46:59	Windows Audio Session	Devel	Initializing with mix format. - Headphones (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Info	Initialized with 2 channels in 32bit, 48kHz. - Headphones (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Devel	WAS Buffer size: 1056 - Headphones (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.0.00000000}.{d7f53b82-1d09-4ee8-b287-0e4e82f0ffaf}	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.0.00000000}.{d7f53b82-1d09-4ee8-b287-0e4e82f0ffaf}	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.0.00000000}.{d7f53b82-1d09-4ee8-b287-0e4e82f0ffaf}	
7/31/2019 11:47:00	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
7/31/2019 11:47:00	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.1.00000000}.{210cab3f-a3a7-420c-9e02-5ce997ce2545}	
7/31/2019 11:47:00	Windows Audio Session	Devel	Mix Format: SRate:44100 Bitrate: 32 Channels: 2 - Microphone (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Devel	Initializing with mix format. - Microphone (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Info	Initialized with 2 channels in 32bit, 44.1kHz. - Microphone (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Devel	WAS Buffer size: 984 - Microphone (Cirrus Logic CS4206A (AB 84))	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.1.00000000}.{210cab3f-a3a7-420c-9e02-5ce997ce2545}	
7/31/2019 11:47:00	PreProSpeex	Info	Speex version: speex-1.2beta3	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.1.00000000}.{210cab3f-a3a7-420c-9e02-5ce997ce2545}	
7/31/2019 11:47:00	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.1.00000000}.{210cab3f-a3a7-420c-9e02-5ce997ce2545}	
7/31/2019 11:47:00	ClientUI	Info	Connect status: Connecting	
7/31/2019 11:47:00	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/addon: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:47:00	Newsticker	Info	Newsticker next check: Thu Aug 1 01:02:30 2019	
7/31/2019 11:47:00	PktHandler	Devel	Puzzle solve time: 17	
7/31/2019 11:47:01	ClientUI	Info	Connect status: Connected	
7/31/2019 11:47:01	ClientUI	Info	Connect status: Establishing connection	
7/31/2019 11:47:01	ClientUI	Info	Connect status: Connection established	
7/31/2019 11:47:01	PermManager	Info	Loading permissions from cache	
7/31/2019 11:47:01	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/user: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:47:20	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:48:00	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:49:00	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:50:21	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:52:03	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)	
7/31/2019 11:54:03	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)

**Just a Person** · August 21st, 2019, 02:18 PM

I still have the issue that i cant login into myTeamspeak

log says:

21.08.2019 12:14:29 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)
21.08.2019 12:14:29 ClientUI Warning Account login failed, server currently not available. Retry in few minutes.

I already tried everything possible with my antivirus, but nothing worked for me.

Also TS3 chrached a lot when trying to login.

----

Ich habe immernoch das problem dass ich mich nicht in MyTeamspeak anmelden kann.

Das log zeigt folgendes:

21.08.2019 12:14:29 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/authentication: SSL_ERROR: Alert on protocol: TLS 1.2 level: fatal error: unsupported_certificate (43)
21.08.2019 12:14:29 ClientUI Warning Account login failed, server currently not available. Retry in few minutes.

Habe schon alles wie erwähnt in meinem Anti virus programm probiert aber nichts hat geholfen.

Außerdem startet TS3 ständig abzustürzen wenn ich mich versuche anzumelden

**Tha_14** · August 27th, 2019, 08:07 PM

UPDATE: Issue fixed in version 3.3.2

**dante696** · August 28th, 2019, 08:12 AM

But we did not touch anything related?

My guess remains here.
New is that the binary has changed and isn't recognized from the software that blocked the connection before.

**Just a Person** · September 13th, 2019, 02:51 PM

still dont fixed

**dante696** · September 13th, 2019, 03:12 PM

We can not fix this connection problem.

Had one user today who had this problem and disabling his firewall (GlassWire) and a restart on Win 7 fixed it for him.

**Just a Person** · September 13th, 2019, 03:34 PM

I also deactivated my Firewall (McAfee) and restarted still doesnt work (Win 10)

**Deutschordner** · December 9th, 2019, 06:12 PM

Lieber Community und Teamler,
ich möchte ich frage wie ich es hin kriege, dass mein myteamspeak nicht mehr failed also I und das rote dreieck kommt. Bei dem dreieck kommt immer dieser Fehler: http://prntscr.com/q8f3f9. Da wollte ich fragen wie ich diese Fehler nicht mehr bekomme

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