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  1. #1
    Join Date
    April 2017
    Posts
    6

    Client is crashing when I run Teamspeak

    I tried reinstalling several times, but it didn't work.

    Attached is the dump file. Any help to fix this is appreciated.
    Attached Files Attached Files

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    Could you please run the attached qtdiag.exe and give us the output?

    1. Open your client folder (C:/Users/Andy/AppData/Local/TeamSpeak 3 Client/)
    2. Extract the qtdiag.exe from the attached qtdiag.zip
    3. Copy that qtdiag.exe into the client folder
    4. Press the keys Windows and R at the same time
    5. Enter cmd and press OK
    6. Open that qtdiag.exe via console with command "C:\Users\Andy\AppData\Local\TeamSpeak 3 Client\qtdiag.exe" (including both ")
    You can also drag and drop the qtdiag.exe into that console and just press return
    7. Press the keys CTRL and A and then make a right click in that console.
    8. Create a text document and paste the text
    9. Now you can upload this text document here in your next post.

    We are also interested in that question:
    Has client 3.1.3 worked for you?
    Do you own the Origin client from EA? And 2. Does the client start on your computer?
    Attached Files Attached Files
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    April 2017
    Posts
    6
    I was using Teamspeak normally, but after formatting my computer this error started to appear. I don't know if the cause is because I installed Windows 10. Before formatting I used Windows 8.

    Here is the text document uploaded.

    Thanks for your help.
    Attached Files Attached Files

  4. #4
    Join Date
    June 2008
    Posts
    18,513
    Is the client running on VMWare? Did I see that right?
    The log showed "Could not initialize EGL display: error 0x3001"

    Do you have 3D and/or 2D acceleration enabled??


    ---Off-topic
    You are using outdated and from windows unsupported operation system.
    Windows 8 is dead like XP and Vista.
    Windows 7, 8.1 & 10 are still supported.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  5. #5
    Join Date
    April 2017
    Posts
    6
    No, the client ins't running on VMWare.

    I'm using the same computer I have ever used, but this time I have installed Windows 10.

    Do you have any idea if that can be a Driver that ins't installed, or something about it?

  6. #6
    Join Date
    June 2008
    Posts
    18,513
    Something in the shown log is strange. It was created on a virtual machine or your graphics card drivers are wrong.

    These confuse me and the developer.
    Your graphics driver is from VMware (Dynamic GL LibGL Vendor: VMware, Inc.)
    Your desktop resolution also looks like it is a window from a virtual machine ( Geometry: 1280x1024+0+0 Available: 1280x984+0+0)
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #7
    Join Date
    April 2017
    Posts
    6
    Attached is my graphics driver informations, from GPU-Z. (Intel (R) G33/G31 Express Chipset Family)

    The desktop resolution is right, I'm using 1280x1024.
    Click image for larger version. 

Name:	Graphics Infos.gif 
Views:	121 
Size:	21.9 KB 
ID:	15481

  8. #8
    Join Date
    June 2008
    Posts
    18,513
    The driver version 8.15.10.2697 was released Oct 2012 and has a bug with OpenGPL.
    The version seems to be re-released as a stable version for Windows 10, but nothing was fixed there.

    http://www.catalog.update.microsoft....q=8.15.10.2697

    The only solution i can offer is to start the client with one of these parameters.
    --force-opengl-desktop
    --force-opengl-soft
    --force-opengl-angle (this parameter is used by default, when no other parameter was set)
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  9. #9
    Join Date
    April 2017
    Posts
    6
    It worked! Thanks for your help and attention!

    Best regards.

    Anderson

  10. #10
    Join Date
    June 2008
    Posts
    18,513
    Which parameter has worked?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  11. #11
    Join Date
    April 2017
    Posts
    6
    I used:

    --force-opengl-soft

  12. #12
    Join Date
    December 2019
    Posts
    1
    Quote Originally Posted by dante696 View Post

    The only solution i can offer is to start the client with one of these parameters.
    --force-opengl-desktop
    --force-opengl-soft
    --force-opengl-angle (this parameter is used by default, when no other parameter was set)
    I want to know where I put this parameters at the Team Speak file? Thanks.

  13. #13
    Join Date
    January 2020
    Location
    France
    Posts
    2
    Quote Originally Posted by andersonaz View Post
    I used:

    --force-opengl-soft
    Thank you for this tip !

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