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  1. #1
    Join Date
    April 2017
    Posts
    4

    Server crashing Base64 Error

    Server is crashing after a short time with that error on console.

    uncaught exception of type std::runtime_error: BASE64 - Invalid character in input

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    Update This is fixed in server 3.1.3
    https://www.teamspeak.com/en/downloads.html#server


    Which server version and operating system is this?
    What are you doing to repeat that error?
    Is there more or a full server log available?
    Last edited by dante696; May 2nd, 2018 at 10:33 AM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    April 2018
    Posts
    2
    Hello,

    I receive the same errors, this is a new crash bug.
    The server is running the latest version on ubuntu 16.04 amd64.

  4. #4
    Join Date
    June 2008
    Posts
    18,513
    Update
    Don't need more logs.
    A crash dump would help here, but we doubt that there is one.

    Original post below
    Thank you for the feedback.
    Is a server log available for us or is there more in it? Feel free to send it via private message in case you have private stuff in there.
    Last edited by dante696; April 27th, 2018 at 05:49 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  5. #5
    Join Date
    April 2017
    Posts
    4
    Logs and infos i have sended to you via pm

  6. #6
    Join Date
    June 2008
    Posts
    18,513
    Did read the logs and screenshots from 2 users but nothing we could use inside.
    Is there any crash dump available? Forgot to ask in last post.

    We have ideas about that problem but aren't 100% sure yet and still need to evaluate this problem.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #7
    Join Date
    December 2010
    Location
    United Kingdom
    Posts
    340
    Hello Dear Staff,

    We have issue with cashing servers due new crasher released and someome attack my clients:

    in SSH output:
    terminating with uncaught exception of type std::runtime_error: BASE64 - Invalid character in input

    server version 3.1.1 and 3.1.2 all time going down.

    Can you fix this please.

  8. #8
    Join Date
    April 2017
    Posts
    4
    How to get crash dumps?

  9. #9
    Join Date
    December 2009
    Location
    Poland
    Posts
    83
    Same issue here. All our servers have the problem. We use newest version.

  10. #10
    Join Date
    April 2018
    Posts
    3
    Yes we have the same issue.

  11. #11
    Join Date
    December 2016
    Posts
    15
    terminating with uncaught exception of type std::runtime_error: BASE64 - Invalid character in input

    pls fix this..

  12. #12
    Join Date
    April 2018
    Posts
    2
    Hello,

    when can we expect a fix?
    Will this issue be ignored over the weekend?
    I hope it will not.

  13. #13
    Join Date
    April 2018
    Posts
    1
    Can you fix it? A lot of people have problems with it.

  14. #14
    Join Date
    June 2008
    Posts
    18,513
    Quote Originally Posted by TeamspeakUser1
    when can we expect a fix?
    Will this issue be ignored over the weekend?
    I hope it will not.
    It's not ignored and we can't tell at this point when a fix is available.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  15. #15
    Join Date
    October 2003
    Location
    Germany
    Posts
    2,527
    On Linux, use the following command:

    Code:
    ulimit -c unlimited
    This will allow the OS to generate a core dump when the TeamSpeak Server is terminated. Please upload a zip of that file including your latest server logs and let us know where to find it (via PM to dante696).

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