Client crashes (Unable to create an Open GL context)

[blessed]

I've always used TS since 2011 and I've never had any problem with that. After this last update I can't even open it up because it crashes.
I've tried some stuff and I didnt have any success; installed all the Windows updates, installed and re-installed all over again. I can actually use the oldest TS version but the server I use is requering the latest update.
For some reason I can't attach the DxDiag.txt


Would you please help me sort it out?

[vasi_69]

Crash when opening options

[Omega.]

I don't know what is happening with Teamspeak after the new update.

I have attached crashdumps.zip, please help me with it

[dante696]

Please scroll up to post 2 and read it for details about your crash.

[Quest97]

All log can fix it?
2018-03-10 09:25:40.485605|INFO | | |TeamSpeak 3 Client 3.1.8 (2018-01-22 09:50:07)
2018-03-10 09:25:40.485605|INFO | | |SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
2018-03-10 09:25:40.875605|DEBUG |Direct Sound | |setting timer resolution to 1ms -
2018-03-10 09:25:41.137418|INFO | | |*** Time [SPAWN_EVENTCONVERTER]: 641
2018-03-10 09:25:41.170420|INFO |ClientUI | |Unable to create an Open GL context.
2018-03-10 09:25:41.567442|INFO | | |successfully downloaded revocation list
2018-03-10 09:25:42.469494|INFO | | |*** Time [ICONMANGER]: 1295
2018-03-10 09:25:42.493495|DEVELOP |Addons | |Installation request for Control
2018-03-10 09:25:42.496495|INFO |Addons | |Checking for addon updates...
2018-03-10 09:25:43.202536|INFO |Plugins | |Loading plugin: gamepad_joystick_win64.dll
2018-03-10 09:25:43.615560|INFO |Gamepad Plugin| |Found client raw input wnd proc
2018-03-10 09:25:43.615560|INFO |Gamepad Plugin| |Cleared device list
2018-03-10 09:25:43.842572|INFO | | |*** Time [PLUGINS]: 641
2018-03-10 09:25:45.866688|INFO | | |*** Time [CHAT_WIDGETS]: 1099
2018-03-10 09:25:46.152705|INFO |SyncImpl | |Creating default config in local storage
2018-03-10 09:25:46.294713|INFO | | |*** Time [MAINWINDOW_ACTIONS]: 209
2018-03-10 09:25:46.713737|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2018-03-10 09:25:46.713737|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2018-03-10 09:25:47.068757|INFO | | |*** Time [TREE]: 355
2018-03-10 09:25:48.390833|INFO | | |*** Time [BUILD_GUI]: 1280
2018-03-10 09:25:48.445836|INFO | | |*** Time [SERVERVIEW]: 1737
2018-03-10 09:25:48.489838|INFO | | |*** Time [SERVERVIEWMANAGER]: 2127
2018-03-10 09:25:49.890918|INFO | | |*** Time [MAINWINDOW]: 10008
2018-03-10 09:25:49.890918|INFO | | |*** Time [INIT]: 10028
2018-03-10 09:25:49.930921|DEVELOP |ClientUI | |Notifications init: Soundpack path: C:/Program Files/TeamSpeak 3 Client/sound\default
2018-03-10 09:25:50.667963|INFO | | |*** Time [NOTIFICATIONS]: 777
2018-03-10 09:25:50.667963|INFO |ClientUI | |Qt version: 5.6.2
2018-03-10 09:25:50.667963|INFO |ClientUI | |Using configuration location: C:\Users\admin\AppData\Roaming\TS3Client\settings. db
2018-03-10 09:25:50.669963|DEVELOP |Addons | |Got addon download info for Control
2018-03-10 09:25:50.752968|INFO |ClientUI | |Last update check was: So mar 10 09:46:39 2018
2018-03-10 09:25:58.517412| |KeyBindings | |Default monitoring disabled

[frank gardener]

Same problem - Crash after startup.
Ich can´t find any solutions for me
By the way: It happens with all Versions since 3.1.0
(Windows 7 - 32)

[Icardi]

Hello, I have this problem where whenever I start teamspeak 3 it crashes 2-3 seconds later. I didn't know what was the problem so I decided to reinstall windows. I am using Windows 7 Ultimate. When I reinstalled windows problem wasn't solved. Also I am using the latest version of teamspeak 3 but it's worthy to say that older versions are working without crash (but I can't connect to any server at all). I tried turning off firewall, I don't have antivirus yet because I just installed windows (I tried without antivirus still doesn't work), I tried changing Service Pack in properties and still doesn't work, I tried reinstalling ts3 and it doesn't work, I tried reinstalling Visual C++, I also installed all updates on widnows and it still doesn't work. I will post crash dump and ts3 log and please respond, I am dealing with this issue for a long time and still i don't find any solution. I would buy a new PC but I don't have money for that right now. Please help.

- I got these two files from %appdata% > TS3 Client > logs / crashdumps

[AtomDragon]

Everytime i try to launch the latest team speak 3 version, no matter the compatibility mode, no matter if it's 32 or 64 bit version, it immedietly crashes.
I have attached a few crashdumps, there were many more but i feel like those few should be enough.
I'm in severe need of help, if anyone knows what to do, or how to fix this, please tell me.

Edit by mod
Your error

2018-03-26 13:27:49.051645|INFO    |ClientUI      |   |Unable to create an Open GL context.

[Zoulette]

Hi everybody , i have a crach if un click in options in tools . I have this logs after that .Sorry for my bad english im french help me pls

[Artemin]

I had to Setup TS on three Computers and everything worked fine but the last one.
TS CLient crashes instandly on launch even with -safemode enabled.

I installed the missing runtimes for the ucrtbase.dll errors but the crashes still are not gone.
But now I don't even get a hint in the event manager.

Crashdump attached.

Hints or ideas?

[YuriS]

hello, good afternoon to everyone

I am having crash problems after upgrading my teamspeak from 3.1.8 to 3.1.9, this started when I accessed the teamspeak settings, I decided to uninstall and install again but the problem continues and this time is when I start TS crash right away.

[vincent1890]

Desc :
Teamspeak crach in the starting up of the teamspeak after only a few seconds.
Can help us please?

client version :
v3.1.10 win10 64bits

Client log :
see attachment

sound card and/or headset use :
Realtek / Strix Rog Asus

Operation system :
Win10 Home 64 bits v1803

Are all important OS updates installed :
Yes

Are latest drivers (Sound Card, Network Card, USB devices, Graphics Card etc.) installed :
Yes

Did it work before :
Yes on win7 64 bits

What have you tried?
"ALL"
- Without anti-virus and with
- Install win10 all updates only
- Try the 32 or 64 bit client
- client with parameter -safemode

Start oh with parameter :
--force-opengl-soft

Start your client with one of the following parameters:
--force-opengl-desktop = KO
--force-opengl-soft = OK
--force-opengl-angle = NO tested

Others
CPU : Atom N450
RAM : 2Go

Your client has crashed (or does not start on Windows)? :
Crashed

Supported CPU with SSE2 feature enabled :
Yes

[dante696]

That's a great report
The log shows that there is a problem with Open GL.

I answered to this on the past and from what I see you need to go on using working parameter, when there is no driver available.

Edit to sum this up
The error "Unable to create an Open GL context" appears when your graphics card or driver can't handle required OpenGL properly.
This can happen on really old devices or integrated graphics card.

• Make sure your drivers are up to date (includes your graphics card driver was maintained last months or at least last 2 years).
• Install latest Windows 7, 8.1, 10 Updates (and Win 7 service pack).
• Try to run the client with start parameter --force-opengl-soft as a workaround.
  But we can't promise that this will fix your issue.

[plexxi]

Hi

updated to 3.1.10 and now I cant access options without TS crashes
windows 7 only running TS and teamviwer

got 20 clients with same problem.


BR

[fausty]

When i try to open Options, my Teamspeak crashes ...