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  1. #1
    Join Date
    July 2017
    Posts
    2

    Some User can't connect to my Server

    Hello since I swapped from one VPS to another some User can't connect to my TS Server on both ways Plain IP and Domain.
    They gave me there clients log and there shows every thing normal.

    I hope some of you can help me.

  2. #2
    Join Date
    July 2017
    Posts
    2
    Quote Originally Posted by Lapotor View Post
    Hello since I swapped from one VPS to another some User can't connect to my TS Server on both ways Plain IP and Domain.
    They gave me there clients log and there shows every thing normal.

    I hope some of you can help me.
    Hey,

    I would try to help you but "Some usere can't connect" is not a good explanation of the failure. Can you provide the error message, the client logs that you have and maybe the server log?

    Best regards

  3. #3
    Join Date
    July 2017
    Posts
    2

    Sticky

    Sure i didn't know what informations you need.
    Here are the user logs from two which can't connect:


    Domain Connection [User 1]:
    Name:  fratzet-domain.png
Views: 112
Size:  211.0 KB
    IP Connection [User 1]:
    Attachment 15785


    Domain Connection [User 2]:
    Attachment 15786
    IP Connection [User 2]:
    Attachment 15787


    Here the Server log from the last user:
    Code:
    2017-07-18 19:26:34.241208|INFO    |VirtualServerBase|1  |client disconnected '**USER 3**'(id:***) reason 'reasonmsg=Verlassen'
    2017-07-18 19:58:41.099023|INFO    |VirtualServerBase|1  |client disconnected '**USER 4**'(id:***) reason 'reasonmsg=Verlassen'

  4. #4
    Join Date
    July 2017
    Posts
    2
    Quote Originally Posted by Lapotor View Post
    Sure i didn't know what informations you need.
    Here are the user logs from two which can't connect:


    Domain Connection [User 1]:
    Name:  fratzet-domain.png
Views: 112
Size:  211.0 KB
    IP Connection [User 1]:
    Attachment 15785


    Domain Connection [User 2]:
    Attachment 15786
    IP Connection [User 2]:
    Attachment 15787


    Here the Server log from the last user:
    Code:
    2017-07-18 19:26:34.241208|INFO    |VirtualServerBase|1  |client disconnected '**USER 3**'(id:***) reason 'reasonmsg=Verlassen'
    2017-07-18 19:58:41.099023|INFO    |VirtualServerBase|1  |client disconnected '**USER 4**'(id:***) reason 'reasonmsg=Verlassen'
    The only Information i've got from the logs is that your srv record is not set or not set correctly. But this can't be the Problem.

    I can't open your attechment 2 and 3. If i click on them "Invalid Attachment" so please attach them again.

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