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  1. #1
    Join Date
    November 2017
    Posts
    2

    Friend Disconnecting Every 30 Seconds from my Personal Server

    Hello everyone, my first post (and first real bug, ever, with TeamSpeak).

    For some reason, about a month ago, a friend who was reliably able to use TS3 to communicate with me while playing games, has encountered a problem where he gets disconnected (almost exactly) every 30 seconds or so from the server. He joins, can communicate just fine/hear everyone, and gets dropped routinely in about 30 seconds.

    He's tried a lot of different options, but we really can't seem to make any headway. I don't know how to parse the TS3 logs he's given me, but I did get them from him here in order to shine some light.

    11/12/2017 19:05:31 Info TeamSpeak 3 Client 3.1.6 (2017-08-16 08:59:43)
    11/12/2017 19:05:31 Info SystemInformation: Windows 10 (15063) x64 (AMD or Intel) Binary: 32bit
    11/12/2017 19:05:31 Info Using hardware aes
    11/12/2017 19:05:31 Direct Sound Debug setting timer resolution to 1ms -
    11/12/2017 19:05:31 ClientUI Info OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1080 Ti Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.99f075dade7c)
    11/12/2017 19:05:31 Addons Info Checking for addon updates...
    11/12/2017 19:05:31 Plugins Info Loading plugin: teamspeak_control_plugin_win32.dll
    11/12/2017 19:05:31 ControlPlugin Info Control Plugin started, accepting connections
    11/12/2017 19:05:31 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
    11/12/2017 19:05:31 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
    11/12/2017 19:05:31 Info *** Time [MAINWINDOW]: 266
    11/12/2017 19:05:31 Info *** Time [INIT]: 266
    11/12/2017 19:05:31 ClientUI Devel Notifications init: Soundpack path: C:/Program Files (x86)/TeamSpeak 3 Client/sound\default
    11/12/2017 19:05:31 ClientUI Info Qt version: 5.6.2
    11/12/2017 19:05:31 ClientUI Info Using configuration location: C:\Users\xxx\AppData\Roaming\TS3Client\settings.db
    11/12/2017 19:05:31 Addon Info Addon up to date.
    11/12/2017 19:05:32 ClientUI Info Last update check was: Sun Nov 12 00:01:30 2017
    11/12/2017 19:05:32 Info Statistics report: Not yet, next report on Wed Nov 29 15:45:08 2017
    11/12/2017 19:05:32 Bookmarks Info Collecting autoconnect bookmarks
    11/12/2017 19:05:32 Newsticker Info Newsticker next check: Sun Nov 12 00:31:31 2017
    11/12/2017 19:05:34 Newsticker Info Newsticker received for language en, expires on Sun Nov 12 13:35:33 2017, next check in 1800 seconds
    11/12/2017 19:05:40 ClientUI Info Connect to server: 73.76.117.134
    11/12/2017 19:05:40 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:05:40 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
    11/12/2017 19:05:40 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
    11/12/2017 19:05:40 Windows Audio Session Debug WAS:penDevice-enter - {0.0.0.00000000}.{ca54684d-235d-4114-8ec5-2ed805c98d67}
    11/12/2017 19:05:40 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Headset Earphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Devel Initializing with mix format. - Headset Earphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Info Initialized with 2 channels in 32bit, 48kHz. - Headset Earphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Devel WAS Buffer size: 1056 - Headset Earphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Debug WAS:penDevice-leave - {0.0.0.00000000}.{ca54684d-235d-4114-8ec5-2ed805c98d67}
    11/12/2017 19:05:40 Windows Audio Session Debug WAS::startDevice-enter - {0.0.0.00000000}.{ca54684d-235d-4114-8ec5-2ed805c98d67}
    11/12/2017 19:05:40 Windows Audio Session Debug WAS::startDevice-leave - {0.0.0.00000000}.{ca54684d-235d-4114-8ec5-2ed805c98d67}
    11/12/2017 19:05:40 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
    11/12/2017 19:05:40 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
    11/12/2017 19:05:40 Windows Audio Session Debug WAS:penDevice-enter - {0.0.1.00000000}.{cbcaeeda-1d98-4d5a-82d6-577def2ca007}
    11/12/2017 19:05:40 Windows Audio Session Devel Mix Format: SRate:44100 Bitrate: 32 Channels: 1 - Headset Microphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Devel Initializing with mix format. - Headset Microphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Info Initialized with 1 channels in 32bit, 44.1kHz. - Headset Microphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Devel WAS Buffer size: 970 - Headset Microphone (Razer ManO'War)
    11/12/2017 19:05:40 Windows Audio Session Debug WAS:penDevice-leave - {0.0.1.00000000}.{cbcaeeda-1d98-4d5a-82d6-577def2ca007}
    11/12/2017 19:05:40 PreProSpeex Info Speex version: speex-1.2beta3
    11/12/2017 19:05:40 Windows Audio Session Debug WAS::startDevice-enter - {0.0.1.00000000}.{cbcaeeda-1d98-4d5a-82d6-577def2ca007}
    11/12/2017 19:05:40 Windows Audio Session Debug WAS::startDevice-leave - {0.0.1.00000000}.{cbcaeeda-1d98-4d5a-82d6-577def2ca007}
    11/12/2017 19:05:40 ClientUI Info Connect status: Connecting
    11/12/2017 19:05:40 PktHandler Devel Puzzle solve time: 8
    11/12/2017 19:05:40 ClientUI Info Connect status: Connected
    11/12/2017 19:05:40 ClientUI Info Connect status: Establishing connection
    11/12/2017 19:05:40 ClientUI Info Connect status: Connection established
    11/12/2017 19:05:40 PermManager Info Loading permissions from cache
    11/12/2017 19:06:05 PktHandler Info Cleaning up connection because of 9 resends of COMMAND packet
    11/12/2017 19:06:05 PktHandler Info Dropping client 2 because of resend timeout
    11/12/2017 19:06:05 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:05 ClientUI Info Connection lost, want autoreconnect = 1
    11/12/2017 19:06:06 ClientUI Info Autoreconnecting
    11/12/2017 19:06:06 ClientUI Info Connect to server: 73.76.117.134
    11/12/2017 19:06:06 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:06 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:06 PktHandler Devel Puzzle solve time: 8
    11/12/2017 19:06:12 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
    11/12/2017 19:06:12 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:12 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:12 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:12 PktHandler Devel Puzzle solve time: 5
    11/12/2017 19:06:18 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
    11/12/2017 19:06:18 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:18 ClientUI Info Failed to connect to server, want autoreconnect = 1
    11/12/2017 19:06:18 Addons Debug Couldn't find addon info for ClientQuery
    11/12/2017 19:06:18 Addons Debug Couldn't find addon info for Gamepad and Joystick Hotkey Support
    11/12/2017 19:06:19 ClientUI Info Autoreconnecting
    11/12/2017 19:06:19 ClientUI Info Connect to server: 73.76.117.134
    11/12/2017 19:06:19 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:19 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:19 PktHandler Devel Puzzle solve time: 6
    11/12/2017 19:06:19 ClientUI Devel Load Sound pack: C:/Program Files (x86)/TeamSpeak 3 Client/sound\
    11/12/2017 19:06:20 SCHandler Error Received invalid response from server
    11/12/2017 19:06:20 SCHandler Warning Error while parsing packet: failed connection initialization
    11/12/2017 19:06:20 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:20 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:21 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:21 PktHandler Devel Puzzle solve time: 14
    11/12/2017 19:06:29 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
    11/12/2017 19:06:29 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:29 ClientUI Info Failed to connect to server, want autoreconnect = 1
    11/12/2017 19:06:30 ClientUI Info Autoreconnecting
    11/12/2017 19:06:30 ClientUI Info Connect to server: 73.76.117.134
    11/12/2017 19:06:30 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:30 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:30 PktHandler Devel Puzzle solve time: 4
    11/12/2017 19:06:31 SCHandler Error Received invalid response from server
    11/12/2017 19:06:31 SCHandler Warning Error while parsing packet: failed connection initialization
    11/12/2017 19:06:31 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:31 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:31 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:32 PktHandler Devel Puzzle solve time: 3
    11/12/2017 19:06:37 ClientUI Info Connect status: Disconnected
    11/12/2017 19:06:37 ClientUI Info Failed to connect to server, want autoreconnect = 1
    11/12/2017 19:06:38 ClientUI Info Autoreconnecting
    11/12/2017 19:06:38 ClientUI Info Connect to server: 73.76.117.134
    11/12/2017 19:06:38 ClientUI Info Initiating connection: 73.76.117.134:9987
    11/12/2017 19:06:38 ClientUI Info Connect status: Connecting
    11/12/2017 19:06:38 PktHandler Devel Puzzle solve time: 18

    Anyone have any idea what the cause of this could be? Or how else we could glean more information about it?
    Last edited by AlphaOmegaStrife; November 14th, 2017 at 02:26 PM.

  2. #2
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,365
    While he can talk, does he have packet loss?

  3. #3
    Join Date
    November 2017
    Posts
    2
    Quote Originally Posted by numma_cway View Post
    While he can talk, does he have packet loss?
    No, I don't believe so. Also worthy of note: his iPad and other laptop can still connect to my server from the exact same network just fine.

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