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  1. #1
    Join Date
    January 2018
    Posts
    0

    [LICENCE] I lost my licence file

    Dear TeamSpeak Support,
    I write to you with request. I had got my TeamSpeak Server with my technical helper. About a 2 weeks ago I had got licence from you. It was AAL licence with 256 slots assigned to - name and surname - Patryk
    removed personal details, which is due to expire in 6 months. I had got licence as a Youtube channel owner (link: [
    removed personal details ).
    Now i have trouble, because I lost my licence, my technical helper has stolen it. I had got my TeamSpeak server with him and we were using that licence for about week. About 1 day ago we have argued with each other, than he deleted all channels and ranks and went away from me (My server's domain:
    removed personal details ). He created his own server (IP:
    removed personal details ) and copied everything from my server, channels, ranks, and licence also.
    So my petition is to give me back my licence, because it had been stolen and I haven't save it before.
    And if you can please take away licence from that ex technical helper, because he is simply thief and fraud.
    I can correspond via email:
    removed personal details
    I'm looking forward.
    Much greetings!
    Patryk
    Last edited by dante696; January 28th, 2018 at 05:12 PM. Reason: removed all personal details

  2. #2
    Join Date
    June 2008
    Posts
    17,724
    Hi Patryk,

    unfortunately there is nothing we can do for your problem in our tech forum.

    Your issue is part of our Sales department.
    Please create a ticket for Sales on https://support.teamspeakusa.com/?/Tickets/Submit and make sure you write down the email and name that was used to register that AAL.

    I removed all personal details. It's nothing for the public.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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