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  1. #1
    Join Date
    June 2018

    iOS Syncing MyTeamspeak is not working

    Dear community

    I downloaded some days ago the iOS app for the decent price (for an app) of 5.00 CHF. Currently, I have a synchronization problem between my iOS and Macbook:

    As my main channel used has a security level of 23, also I require an identity with the same security level. I have such an identity on my desktop and it is in the "Synchronizing Identities" box in MyTeamspeak. Unfortunately, when I log into the same MyTeamspeak account on iOS, no synchronization happens at all. As I have only an identity with security level 12 on the iPhone, I cannot login into the server and hence the app has no use at all for me.

    What can I do to fix this problem and get a security level 23 identity on the iPhone?

    I am using on my iPhone 6 iOS 11.3.1, my macbook has version 10.12.6.

    A quick solution is highly appreciated.

    Thank you and best regards


  2. #2
    Join Date
    June 2008
    Make sure Synchronization is enabled for iOS client under Settings -> Account and Teamspeak 3 --> Preferences -> myTeamSpeak for Mac client.

    And on Mac client make sure your item (identity in your case) is located under Synchronized Identities (Tools -> Identities).
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    June 2018
    Thank you very much for your help!

    The issue is solved:

    Even though the synchronization was enabled, somehow the account did not synchronize the account on the computer. I logged out and again in on the computer and had to create a new identity as the old one was deleted, which then worked.

    Thank you!

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