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  1. #1
    Join Date
    February 2011
    Posts
    16

    TS closes with a error when trying to log into my account

    The event view shows me

    Faulting application name: ts3client_win64.exe, version: 3.1.8.0, time stamp: 0x5a65bdd3
    Faulting module name: ucrtbase.dll, version: 10.0.16299.248, time stamp: 0xe71e5dfe
    Exception code: 0xc0000409


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-03-14T03:16:48.149714300Z" />
    <EventRecordID>2918</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-82RU48U</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>ts3client_win64.exe</Data>
    <Data>3.1.8.0</Data>
    <Data>5a65bdd3</Data>
    <Data>ucrtbase.dll</Data>
    <Data>10.0.16299.248</Data>
    <Data>e71e5dfe</Data>
    <Data>c0000409</Data>
    <Data>000000000006b79e</Data>
    <Data>334c</Data>
    <Data>01d3bb42be546e3d</Data>
    <Data>C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe</Data>
    <Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
    <Data>43ad2625-382e-414d-8121-7eb2d807b209</Data>
    <Data />
    <Data />
    </EventData>
    </Event>

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    The Windows crash report doesn't help us.

    Please start the client with parameter -safemode.
    It could be that a plugin that will be downloaded does cause this crash.

    See
    https://forum.teamspeak.com/threads/...-ucrtbase-dll)
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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