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  1. #1
    Join Date
    April 2018
    Posts
    3

    Receiving packets on port 9987 but failed to connect to server

    Hi,

    I've just installed TS3 server on ubuntu 16.04 running as VM but I can't conncet to the server.

    Here is the tcpdump output
    listening on enp0s3, link-type EN10MB (Ethernet), capture size 262144 bytes
    09:03:54.385084 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
    09:03:54.385118 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
    09:03:54.927508 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
    09:03:54.927529 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
    09:03:55.617521 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
    09:03:55.624641 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
    09:03:56.621704 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
    09:03:56.622805 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
    09:03:57.932393 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
    09:03:58.031746 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185

    and service status
    ● teamspeak.service
    Loaded: loaded (/etc/init.d/teamspeak; bad; vendor preset: enabled)
    Active: active (running) since Tue 2018-04-24 08:30:41 CEST; 33min ago
    Docs: man:systemd-sysv-generator(8)
    Tasks: 16
    Memory: 24.8M
    CPU: 11.162s
    CGroup: /system.slice/teamspeak.service
    └─1499 ./ts3server

    Any ideas?

  2. #2
    Join Date
    June 2008
    Posts
    18,406
    Is the server really running? Maybe the virtual server was stopped already.

    Read server log 0 and/or accept_license_error....
    And then server log 1.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    April 2018
    Posts
    3
    Quote Originally Posted by dante696 View Post
    Is the server really running? Maybe the virtual server was stopped already.

    Read server log 0 and/or accept_license_error....
    And then server log 1.
    I was still connected via ssh to it so yes it was running..

    I've read accept_license_error log file but there is nothing in it that could help me.. I've created .ts3server_license_accepted file already.

    I don't know what are server log 1.. I can't find such file.

  4. #4
    Join Date
    September 2012
    Posts
    6,080
    Quote Originally Posted by NoQwerty View Post
    I was still connected via ssh to it so yes it was running..

    I've read accept_license_error log file but there is nothing in it that could help me.. I've created .ts3server_license_accepted file already.

    I don't know what are server log 1.. I can't find such file.
    You being connected to SSH just means the box itself is available. It doesn't mean that the TeamSpeak process is running. Even if it is, that doesn't necessarily mean that any TeamSpeak voice server is started.

    The log files are in the ./logs/ folder by default (unless you changed that). In there you'll find a set of log files (named ts3server_%F__%H_%I_%S.%6N), one for the instance (_0.log) and one for every voice server configured (_x.log, where x is the id of the server).
    A new set of log files is created every time the server process starts.

    Look at the current set of log files in the ones ending with _0.log and _1.log (which is the one for the first voice server).
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  5. #5
    Join Date
    April 2018
    Posts
    3
    Logs look clear to me and I just checked listening ports with sudo lsof -i -n -P command and this is what I get:

    ts3server 1499 root 34u IPv4 21156 0t0 TCP *:30033 (LISTEN)
    ts3server 1499 root 35u IPv6 21157 0t0 TCP *:30033 (LISTEN)
    ts3server 1499 root 36u IPv4 23904 0t0 UDP 10.15.22.52:50650->194.97.114.3:2010
    ts3server 1499 root 41u IPv4 23910 0t0 UDP *:9987
    ts3server 1499 root 42u IPv6 23911 0t0 UDP *:9987
    ts3server 1499 root 47u IPv4 23915 0t0 TCP *:10011 (LISTEN)
    ts3server 1499 root 48u IPv6 23916 0t0 TCP *:10011 (LISTEN)
    ts3server 1499 root 49u IPv4 34526 0t0 UDP 10.15.22.52:2011->194.97.114.3:2010

    log file
    2018-04-22 20:28:29.424250|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.1 (2018-02-26 11:14:04)
    2018-04-22 20:28:29.424416|INFO |ServerLibPriv | |SystemInformation: Linux 4.4.0-116-generic #140-Ubuntu SMP Mon F
    2018-04-22 20:28:29.424458|INFO |ServerLibPriv | |Using hardware aes
    2018-04-22 20:28:29.425621|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak System
    2018-04-22 20:28:29.425695|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-04-22 20:28:29.426198|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-04-22 20:28:29.447578|INFO |SQL | |db_CreateTables() tables created
    2018-04-22 20:28:29.504272|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functiona
    2018-04-22 20:28:29.504778|INFO |Accounting | |Licensing Information
    2018-04-22 20:28:29.504820|INFO |Accounting | |licensed to : Anonymous
    2018-04-22 20:28:29.504844|INFO |Accounting | |type : No License
    2018-04-22 20:28:29.504873|INFO |Accounting | |starting date : Wed May 31 22:00:00 2017
    2018-04-22 20:28:29.504899|INFO |Accounting | |ending date : Fri Aug 31 22:00:00 2018
    2018-04-22 20:28:29.504921|INFO |Accounting | |max virtualservers: 1
    2018-04-22 20:28:29.504941|INFO |Accounting | |max slots : 32
    2018-04-22 20:28:30.854770|INFO | | |Puzzle precompute time: 1319
    2018-04-22 20:28:30.855555|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-04-22 20:28:30.856534|INFO |VirtualSvrMgr | |executing monthly interval
    2018-04-22 20:28:30.856714|INFO |VirtualSvrMgr | |reset virtualserver traffic statistics
    2018-04-22 20:28:35.965363|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2018-04-22 20:28:35.966360|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011

  6. #6
    Join Date
    September 2012
    Posts
    6,080
    1) It is not advisable to run the TS3 Server as root.
    2) Please update to the latest version of the server
    3) Please check _1.log as well.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

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