Receiving packets on port 9987 but failed to connect to server

[NoQwerty]

Hi,

I've just installed TS3 server on ubuntu 16.04 running as VM but I can't conncet to the server.

Here is the tcpdump output
listening on enp0s3, link-type EN10MB (Ethernet), capture size 262144 bytes
09:03:54.385084 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
09:03:54.385118 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
09:03:54.927508 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
09:03:54.927529 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
09:03:55.617521 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
09:03:55.624641 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
09:03:56.621704 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
09:03:56.622805 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185
09:03:57.932393 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 34
09:03:58.031746 IP rayman.gjar-po.sk.61554 > 10.15.22.52.9987: UDP, length 185

and service status
● teamspeak.service
Loaded: loaded (/etc/init.d/teamspeak; bad; vendor preset: enabled)
Active: active (running) since Tue 2018-04-24 08:30:41 CEST; 33min ago
Docs: man:systemd-sysv-generator(8)
Tasks: 16
Memory: 24.8M
CPU: 11.162s
CGroup: /system.slice/teamspeak.service
└─1499 ./ts3server

Any ideas?

[dante696]

Is the server really running? Maybe the virtual server was stopped already.

Read server log 0 and/or accept_license_error....
And then server log 1.

[NoQwerty]

Is the server really running? Maybe the virtual server was stopped already.

Read server log 0 and/or accept_license_error....
And then server log 1.

I was still connected via ssh to it so yes it was running..

I've read accept_license_error log file but there is nothing in it that could help me.. I've created .ts3server_license_accepted file already.

I don't know what are server log 1.. I can't find such file.

[Chris]

I was still connected via ssh to it so yes it was running..

I've read accept_license_error log file but there is nothing in it that could help me.. I've created .ts3server_license_accepted file already.

I don't know what are server log 1.. I can't find such file.

You being connected to SSH just means the box itself is available. It doesn't mean that the TeamSpeak process is running. Even if it is, that doesn't necessarily mean that any TeamSpeak voice server is started.

The log files are in the ./logs/ folder by default (unless you changed that). In there you'll find a set of log files (named ts3server_%F__%H_%I_%S.%6N), one for the instance (_0.log) and one for every voice server configured (_x.log, where x is the id of the server).
A new set of log files is created every time the server process starts.

Look at the current set of log files in the ones ending with _0.log and _1.log (which is the one for the first voice server).

[NoQwerty]

Logs look clear to me and I just checked listening ports with sudo lsof -i -n -P command and this is what I get:

ts3server 1499 root 34u IPv4 21156 0t0 TCP *:30033 (LISTEN)
ts3server 1499 root 35u IPv6 21157 0t0 TCP *:30033 (LISTEN)
ts3server 1499 root 36u IPv4 23904 0t0 UDP 10.15.22.52:50650->194.97.114.3:2010
ts3server 1499 root 41u IPv4 23910 0t0 UDP *:9987
ts3server 1499 root 42u IPv6 23911 0t0 UDP *:9987
ts3server 1499 root 47u IPv4 23915 0t0 TCP *:10011 (LISTEN)
ts3server 1499 root 48u IPv6 23916 0t0 TCP *:10011 (LISTEN)
ts3server 1499 root 49u IPv4 34526 0t0 UDP 10.15.22.52:2011->194.97.114.3:2010

log file
2018-04-22 20:28:29.424250|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.1 (2018-02-26 11:14:04)
2018-04-22 20:28:29.424416|INFO |ServerLibPriv | |SystemInformation: Linux 4.4.0-116-generic #140-Ubuntu SMP Mon F
2018-04-22 20:28:29.424458|INFO |ServerLibPriv | |Using hardware aes
2018-04-22 20:28:29.425621|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak System
2018-04-22 20:28:29.425695|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2018-04-22 20:28:29.426198|INFO |DatabaseQuery | |checking database integrity (may take a while)
2018-04-22 20:28:29.447578|INFO |SQL | |db_CreateTables() tables created
2018-04-22 20:28:29.504272|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functiona
2018-04-22 20:28:29.504778|INFO |Accounting | |Licensing Information
2018-04-22 20:28:29.504820|INFO |Accounting | |licensed to : Anonymous
2018-04-22 20:28:29.504844|INFO |Accounting | |type : No License
2018-04-22 20:28:29.504873|INFO |Accounting | |starting date : Wed May 31 22:00:00 2017
2018-04-22 20:28:29.504899|INFO |Accounting | |ending date : Fri Aug 31 22:00:00 2018
2018-04-22 20:28:29.504921|INFO |Accounting | |max virtualservers: 1
2018-04-22 20:28:29.504941|INFO |Accounting | |max slots : 32
2018-04-22 20:28:30.854770|INFO | | |Puzzle precompute time: 1319
2018-04-22 20:28:30.855555|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
2018-04-22 20:28:30.856534|INFO |VirtualSvrMgr | |executing monthly interval
2018-04-22 20:28:30.856714|INFO |VirtualSvrMgr | |reset virtualserver traffic statistics
2018-04-22 20:28:35.965363|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
2018-04-22 20:28:35.966360|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011

[Chris]

1) It is not advisable to run the TS3 Server as root.
2) Please update to the latest version of the server
3) Please check _1.log as well.