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  1. #1
    Join Date
    April 2018
    Posts
    2

    Server stops on Win 2012 R2 Server (failed to update local accounting service)

    Hi,

    I manage a website and teamspeak server for a small gaming clan. I installed TeamSpeak on a dedicated Windows 2012 R2 server. Everything seems to work fine, clan members can connect to the TeamSpeak Server and use it. However, it seems that TS randomly just stops or shuts down. I then have to log into my server and manually start the TS Server again.

    Below are the last three sets of log files:

    ================================================== ========>>


    ts3server_2018-04-26__18_15_05.400251_0.log

    2018-04-26 18:15:05.400251|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.2 (2018-04-24 06:11:19)
    2018-04-26 18:15:05.400251|INFO |ServerLibPriv | |SystemInformation: Windows Server 2012 R2 (9600) x64 (AMD or Intel) Binary: 64bit
    2018-04-26 18:15:05.400251|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-04-26 18:15:05.400251|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-04-26 18:15:05.400251|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-04-26 18:15:05.431502|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-04-26 18:15:05.462754|INFO |Accounting | |Licensing Information
    2018-04-26 18:15:05.462754|INFO |Accounting | |licensed to : Anonymous
    2018-04-26 18:15:05.462754|INFO |Accounting | |type : No License
    2018-04-26 18:15:05.462754|INFO |Accounting | |starting date : Wed May 31 22:00:00 2017
    2018-04-26 18:15:05.462754|INFO |Accounting | |ending date : Fri Aug 31 22:00:00 2018
    2018-04-26 18:15:05.462754|INFO |Accounting | |max virtualservers: 1
    2018-04-26 18:15:05.462754|INFO |Accounting | |max slots : 32
    2018-04-26 18:15:07.556601|INFO | | |Puzzle precompute time: 2031
    2018-04-26 18:15:07.556601|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-04-26 18:15:07.572226|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2018-04-26 18:15:07.572226|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011
    2018-04-26 19:30:40.561998|ERROR |Accounting | |failed to update local accounting service


    ts3server_2018-04-26__18_15_05.400251_1.log

    2018-04-26 18:15:07.572226|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987
    2018-04-26 19:30:40.687011|INFO |VirtualServerBase|1 |stopped

    ---------------------------------------------------------------->

    ts3server_2018-04-26__19_30_57.958764_0.log

    2018-04-26 19:30:57.958764|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.2 (2018-04-24 06:11:19)
    2018-04-26 19:30:57.958764|INFO |ServerLibPriv | |SystemInformation: Windows Server 2012 R2 (9600) x64 (AMD or Intel) Binary: 64bit
    2018-04-26 19:30:57.958764|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-04-26 19:30:57.958764|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-04-26 19:30:57.958764|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-04-26 19:30:57.990016|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-04-26 19:30:58.021268|INFO |Accounting | |Licensing Information
    2018-04-26 19:30:58.021268|INFO |Accounting | |licensed to : Anonymous
    2018-04-26 19:30:58.021268|INFO |Accounting | |type : No License
    2018-04-26 19:30:58.021268|INFO |Accounting | |starting date : Wed May 31 22:00:00 2017
    2018-04-26 19:30:58.021268|INFO |Accounting | |ending date : Fri Aug 31 22:00:00 2018
    2018-04-26 19:30:58.021268|INFO |Accounting | |max virtualservers: 1
    2018-04-26 19:30:58.021268|INFO |Accounting | |max slots : 32
    2018-04-26 19:31:00.896401|INFO | | |Puzzle precompute time: 2813
    2018-04-26 19:31:00.896401|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-04-26 19:31:00.927651|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2018-04-26 19:31:00.927651|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011
    2018-04-26 19:32:39.292763|ERROR |Accounting | |failed to update local accounting service


    ts3server_2018-04-26__19_30_57.958764_1.log

    2018-04-26 19:31:00.927651|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987
    2018-04-26 19:32:39.419060|INFO |VirtualServerBase|1 |stopped


    ================================================== ========>>

    The last set of log files are the current log files. And the TS server is currently working fine.

    The dedicated server I use is my own server (I develop websites), and is on permanently.

    I've added a screenshot of my TeamSpeak Client that shows the messages when the TS Server stops.

    Any suggestions?

    Thank you.
    Attached Images Attached Images  

  2. #2
    Join Date
    June 2008
    Posts
    17,939
    For some reasons your Windows user doesn't have the permission to create a permanent shared object (SE_CREATE_PERMANENT_NAME).
    https://msdn.microsoft.com/de-de/lib...(v=vs.85).aspx

    We wonder why it appears after server did start successfully.
    Normally this message should appear after server start "Server() error while starting servermanager, error: instance check error"
    Something on your system/permissions may change during the run time.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    April 2018
    Posts
    2
    Quote Originally Posted by dante696 View Post
    For some reasons your Windows user doesn't have the permission to create a permanent shared object (SE_CREATE_PERMANENT_NAME).
    https://msdn.microsoft.com/de-de/lib...(v=vs.85).aspx

    We wonder why it appears after server did start successfully.
    Normally this message should appear after server start "Server() error while starting servermanager, error: instance check error"
    Something on your system/permissions may change during the run time.

    Hi, thank you for the reply. I've added the "Administrators" group to the "Create permanent shared objects" object under "Local Security Policy >> Local Policy >> User Rights Assignment"

    Is that correct?

  4. #4
    Join Date
    June 2008
    Posts
    17,939
    Yep, but you should not use an Admin account to run the server.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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