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  1. #1
    Join Date
    July 2018
    Posts
    3

    Error while writing new license file, shutting down!

    Hey there, sorry if I open a duplicate, but I didn't find a post with a answer for my question.
    Today I tried to connect to my TS3-Server but it didn't work, so I checked my server and i found this in logfile:
    Code:
    2018-07-22 12:14:18.671208|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.2.0 (2018-05-08 06:11:20)
    2018-07-22 12:14:18.671479|INFO    |ServerLibPriv |   |SystemInformation: Linux 3.16.0-4-amd64 #1 SMP Debian 3.16.39-1 (2016-12-30) x86_64 Binary: 64bit
    2018-07-22 12:14:18.671541|INFO    |ServerLibPriv |   |Using hardware aes
    2018-07-22 12:14:18.672903|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-07-22 12:14:18.672974|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
    2018-07-22 12:14:18.673600|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
    2018-07-22 12:14:18.723445|INFO    |Accounting    |   |Licensing Information
    2018-07-22 12:14:18.723550|INFO    |Accounting    |   |type              : Non-Profit License
    2018-07-22 12:14:18.723589|INFO    |Accounting    |   |starting date     : Tue Jan 30 00:00:00 2018
    2018-07-22 12:14:18.723624|INFO    |Accounting    |   |ending date       : Mon Jul 30 00:00:00 2018
    2018-07-22 12:14:18.723643|INFO    |Accounting    |   |max virtualservers: 2
    2018-07-22 12:14:18.723861|INFO    |Accounting    |   |max slots         : 512
    2018-07-22 12:14:18.987662|INFO    |Accounting    |   |Licensing Information
    2018-07-22 12:14:18.987777|INFO    |Accounting    |   |type              : Non-Profit License
    2018-07-22 12:14:18.987802|INFO    |Accounting    |   |starting date     : Thu Jul 12 00:00:00 2018
    2018-07-22 12:14:18.987831|INFO    |Accounting    |   |ending date       : Wed Jan 30 00:00:00 2019
    2018-07-22 12:14:18.987850|INFO    |Accounting    |   |max virtualservers: 10
    2018-07-22 12:14:18.987875|INFO    |Accounting    |   |max slots         : 512
    2018-07-22 12:14:18.988018|ERROR   |Accounting    |   |Error while writing new license file, shutting down!
    2018-07-22 12:14:21.095596|INFO    |              |   |Puzzle precompute time: 2327
    2018-07-22 12:14:21.096432|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
    2018-07-22 12:14:21.165600|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2018-07-22 12:14:21.166220|INFO    |Query         |   |listening on 0.0.0.0:10011, [::]:10011
    So I decided to reupload my licensefile but the error stays.
    My license.dat looks like this (**** just for my privacy!):
    Code:
    company name : Tim Sauter
    address      : ******************
    zipcode      : *******
    city         : *******
    country      : Germany
    phone        : 0***********819
    fax          :
    sales contact: Tim Sauter (*****@**************)
    tech contact : Tim Sauter (*****@**************)
    
    type         : Non-Profit License
    start date   : Tue Jan 30 00:00:00 2018
    end date     : Mon Jul 30 00:00:00 2018
    max. virtual servers: 2
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (****@**********)
    
    
    ==key2==
    **********************
    ==key2==
    
    ==key==
    **********************
    I can't find any reason why Teamspeak should fail writting the license. Can anyone help me?
    If you need further information just say.


    Cheers
    Tim aka xEiisKeksx

  2. #2
    Join Date
    June 2008
    Posts
    18,396
    Quote Originally Posted by xeiiskeksx View Post
    I can't find any reason why Teamspeak should fail writing the license.
    In 9 of 10 cases it is a permission issue on your operation system.
    The user has no permissions to write into the file.

    Please check the permissions the user who started the server has.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    July 2018
    Posts
    3
    Thanks for your answer dante696.
    I tried starting it as my teamspeak user and it now works.
    Silly me.

    Cheers,
    Tim

    ~Thread closed~

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