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  1. #1
    Join Date
    August 2015
    Posts
    2

    Can not close Modal dialog since client 3.0.17

    The latest TeamSpeak (TS) update for Mac (3.0.17) installs. Upon starting TS, a licensing agreement appears with three buttons — view in browser, accept, decline. The accept button is greyed out. Pressing decline closes TS. TS is thus unusable.

  2. #2
    Join Date
    September 2012
    Posts
    6,080
    of course it closes. If you decline the agreement you are no longer allowed to use TS3. You'll have to read and accept the agreement to continue using TeamSpeak.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  3. #3
    Join Date
    October 2003
    Location
    Germany
    Posts
    2,528
    Basically, you need to scroll to the bottom of the EULA. This behavior is also known from other software and games.

  4. #4
    Join Date
    August 2015
    Posts
    2
    ScP, thank you for the helpful clarification. Worked, and I'll keep this scrolling behaviour in mind in the future!

    Chris, a remarkably obtuse reading of my post and a rude response. Time for a refresher on community relations.

    If it is of help to others at Teamspeak, the "framework license agreement..." appears at both installation and when first starting TS. When installing I scanned the first license agreement, then chose accept. When opening TS I was presented with the same agreement, and sought to choose accept but could not. If one hasn't run into (or forgotten) the "must scroll to bottom to activate 'accept' button" behaviour, then this can seem like a bug that prevents accessing TS. I'm grateful to ScP for recognizing what was confounding me.

  5. #5
    Join Date
    September 2015
    Posts
    1

    I have this issue still

    I am unable to scroll at all nor can I click anything. I can't even click 'I do not accept." I can't access Teamspeak due to this bug.

  6. #6
    Join Date
    November 2015
    Posts
    1

    Same issue here, can't scroll

    Quote Originally Posted by Aizza45 View Post
    I am unable to scroll at all nor can I click anything. I can't even click 'I do not accept." I can't access Teamspeak due to this bug.

    I tried to scroll but nothing happens, focus seems stuck somewhere else as I can't hit any of 'open in browser', 'I accept' which is greyed out, 'I do not accept' which is blue as the default but not clickable for me as I can't scroll to the bottom ?

    Perhaps there is a keystroke equiv. for scrolling ?
    I have a background pop up that says ' Welcome to XXX server' because i have it set to auto select my server so perhaps that is part of the issue but I can't dismiss this pop up either.

    This is bad. It is not useless on a mac.
    Help?

  7. #7
    Join Date
    December 2015
    Posts
    2

    TS3.0.18.2 useless because non-responsive licence window

    Machine: MBP mid 2015
    OS X 10.10.5 "Yosemite"

    TS3.0.14 installed before
    Auto-connection activated

    Problem: Did an update from within the app, the client startet with open connection but an unresponsive modal license agreement window pops up.
    A similar thread exists in this forum regarding version 3.0.17, but as one user wrote there I'm unable to scroll the text to the bottom line.

    So TS3 becomes absolutely unusable for me.

    Thanks in advance for any helpful suggestions...
    Last edited by dante696; December 4th, 2015 at 08:15 AM. Reason: merged

  8. #8
    Join Date
    December 2015
    Posts
    2

    … possible cause of this problem and solution

    Auto-Connect was enabled. The freshly installed client opened the connection (could talk and listen to other members) but also a modal start message.

    There were two modal windows open which locked out each other: the licence window and the server welcome message.

    Solution: I removed the “~/Library/Application Support/Teamspeak 3” folder, started TS3 (no auto-connect anymore), checked out the license window, reconnected with the known data and everything worked fine. Alas I deleted the Application-Support folder so I don’t know if it is ok to reinstall the folder...

    Auto-connect is disabled for the future and I saved my identity data in case of further issues.

  9. #9
    Join Date
    January 2018
    Posts
    1

    Not able to accept license agreement

    I keep trying to accept the license agreement but it won't let me. I am on a MacBook Pro.

  10. #10
    Join Date
    June 2018
    Location
    Germany
    Posts
    2

    Teamspeak 3 Client hängt

    Sehr geehrte Teamspeak Community,


    ich wende mich nun an Sie, da ich eine kleine Frage / ein kleines Problem mit dem Teamspeak 3 Client habe.
    Es gibt einen Teamspeak Server, auf welchem ich mich seit geraumer Zeit aufhalte, usw..
    Seit dieser Woche jedoch, bekomme ich jedes mal beim Versuch den Server zu betreten folgende Meldung (siehe Link):

    http://prntscr.com/jux5ax

    Danach sitze ich mehr oder weniger auf dem Server fest und kann Teamspeak weder beenden, noch einen Channel betreten oder sonstiges.
    Moven kann man mich ebenfalls nichtmehr.
    Jedoch werde ich ab und zu angestupst ohne die Nachricht sehen zu können.

    Warum ich mich an Sie wende?
    Ganz einfach: Mehrere Freunde können den Teamspeakserver immer noch einwandfrei betreten, ohne diese Fehlermeldung zu erhalten.
    Was eventuell noch wichtig sein könnte: Nicht einmal über den Terminal lässt sich Teamspeak beenden.


    Ich würde mich sehr über Ihre Hilfe freuen!

    MfG geraucht

  11. #11
    Join Date
    August 2013
    Location
    Germany
    Posts
    541
    Quote Originally Posted by geraucht View Post
    Sehr geehrte Teamspeak Community,


    ich wende mich nun an Sie, da ich eine kleine Frage / ein kleines Problem mit dem Teamspeak 3 Client habe.
    Es gibt einen Teamspeak Server, auf welchem ich mich seit geraumer Zeit aufhalte, usw..
    Seit dieser Woche jedoch, bekomme ich jedes mal beim Versuch den Server zu betreten folgende Meldung (siehe Link):

    http://prntscr.com/jux5ax

    Danach sitze ich mehr oder weniger auf dem Server fest und kann Teamspeak weder beenden, noch einen Channel betreten oder sonstiges.
    Moven kann man mich ebenfalls nichtmehr.
    Jedoch werde ich ab und zu angestupst ohne die Nachricht sehen zu können.

    Warum ich mich an Sie wende?
    Ganz einfach: Mehrere Freunde können den Teamspeakserver immer noch einwandfrei betreten, ohne diese Fehlermeldung zu erhalten.
    Was eventuell noch wichtig sein könnte: Nicht einmal über den Terminal lässt sich Teamspeak beenden.


    Ich würde mich sehr über Ihre Hilfe freuen!

    MfG geraucht
    @geraucht Das hört sich nach ner hostmessage an. Um das zu beheben schau mal nach ob sich hinter dem dialog noch einer verbirgt. Falls ja zuerst den schließen und dann den anderen.

    @dante696 "Warnung mit der Lizenz" hört sich nach greylist an und "in wenigen tagen behoben" nach neuer IP

  12. #12
    Join Date
    June 2008
    Posts
    18,409
    Quote Originally Posted by Bluscream View Post
    @geraucht Das hört sich nach ner hostmessage an. Um das zu beheben schau mal nach ob sich hinter dem dialog noch einer verbirgt. Falls ja zuerst den schließen und dann den anderen.
    Es liegt daran, dass dort ein modaler Dialog kommt und einige User haben Probleme den zu schließen. Wir selbst konnten es nicht reproduzieren und leider auch nicht beheben.

    Quote Originally Posted by Bluscream View Post
    @dante696 "Warnung mit der Lizenz" hört sich nach greylist an und "in wenigen tagen behoben" nach neuer IP
    Spielt zum Bericht keine Rolle.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #13
    Join Date
    June 2018
    Location
    Germany
    Posts
    2
    Zu aller erst einmal Vielen Dank @Bulscream und @dante696 für die schnelle Rückmeldung.

    Das Problem scheint sich merkwürdigerweise gerade behoben zu haben.
    Mittlerweile ist der Teamspeak Server wieder betretbar, und voll 'einsatzfähig'.

    Jedoch frage ich mich, was man in solchen Fällen als User machen könnte?
    Oder ist hier nur Geduld eine Lösung?

    MfG geraucht

  14. #14
    Join Date
    June 2018
    Posts
    1

    Client Freezing

    Hello, I know that there are lots of topic about that but I could not find any solution.

    I am using macOS High Sierra. When I connect server, it freeze. I cannot click anything. I tried to delete logs, chat. That does not work. But when I connect another server, I don't face same problem. However, the server I face problem, others do not face, just me.

    I do not know what I can. I have read all topic about that but there was no solution. By the way, it happened immediately. I close computer. Then, when I open computer I face it.

    Help me.
    Last edited by Chris; June 20th, 2018 at 08:27 AM. Reason: merged

  15. #15
    Join Date
    June 2018
    Posts
    1

    Stop working after connected to the server!

    Hey

    Everything works fine, until i connect to the server. I can hear pleople "come in and out" of the channel, but i can't switch the channel, i can't even close the team speak.
    I'm using High Sierra 10.13.5
    Attached Images Attached Images  
    Last edited by dante696; June 20th, 2018 at 08:23 AM. Reason: merged

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