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  1. #1
    Join Date
    April 2015
    Posts
    155

    cant validate myteamspeak id

    Hello,

    When I connect to my teamspeak server, it says the following: Name:  6tezppQ.png
Views: 4619
Size:  14.6 KB

    How can I fix this? I reconnected already around 10 times, also restarted the teamspeak client.

  2. #2
    Join Date
    April 2015
    Posts
    155
    Now it is getting strange, every time a random user joins my teamspeak, ALL other users hear "error" and see "rng fail" in the chat.
    Last edited by florian2833z; August 15th, 2018 at 03:09 PM.

  3. #3
    Join Date
    August 2018
    Posts
    2

    The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSp

    This is keeping happening all the time.
    I have problem regarding the server and so on my normal PC.. We are not in the same network.
    Tell me how to fix!

    <18:41:13> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.

    Starts happening to much now. :/
    Last edited by dante696; August 23rd, 2018 at 01:33 PM. Reason: merged

  4. #4
    Join Date
    August 2018
    Posts
    1
    Quote Originally Posted by florian2833z View Post
    Hello,

    When I connect to my teamspeak server, it says the following: Name:  6tezppQ.png
Views: 4619
Size:  14.6 KB

    How can I fix this? I reconnected already around 10 times, also restarted the teamspeak client.

    I have the same after upgrade to TS3 3.3.0.

    Service status is ok:
    ● teamspeak3server.service - Teamspeak 3 Server
    Loaded: loaded (/lib/systemd/system/teamspeak3server.service; enabled; vendor preset: enabled)
    Active: active (running) since Thu 2018-08-16 13:58:55 CEST; 33min ago
    Process: 550 ExecStart=/home/teamspeak/teamspeak/ts3server_startscript.sh start (code=exited, status=0/SUCCESS)
    Main PID: 569 (ts3server)
    Tasks: 27 (limit: 4915)
    CGroup: /system.slice/teamspeak3server.service
    └─569 ./ts3server

    sie 16 13:58:55 debian systemd[1]: Starting Teamspeak 3 Server...
    sie 16 13:58:55 debian ts3server_startscript.sh[550]: Starting the TeamSpeak 3 server
    sie 16 13:58:55 debian systemd[1]: Started Teamspeak 3 Server.


    But in last _0.log:
    "2018-08-16 11:58:55.257519|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.3.0 (2018-07-31 16:10:01)
    2018-08-16 11:58:55.258737|INFO |ServerLibPriv | |SystemInformation: Linux 4.9.0-7-amd64 #1 SMP Debian 4.9.110-3+deb9u1 (2018-08-03) x86_64 Binary: 64bit
    2018-08-16 11:58:55.267753|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-08-16 11:58:55.267851|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-08-16 11:58:55.273542|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-08-16 11:58:55.342077|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2018-08-16 11:58:55.346995|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-08-16 11:58:55.352574|INFO |Accounting | |Licensing Information
    2018-08-16 11:58:55.352606|INFO |Accounting | |licensed to : Anonymous
    2018-08-16 11:58:55.352636|INFO |Accounting | |type : No License
    2018-08-16 11:58:55.352664|INFO |Accounting | |starting date : Sun Jul 1 00:00:00 2018
    2018-08-16 11:58:55.352686|INFO |Accounting | |ending date : Wed Jul 31 00:00:00 2019
    2018-08-16 11:58:55.352707|INFO |Accounting | |max virtualservers: 1
    2018-08-16 11:58:55.352727|INFO |Accounting | |max slots : 32
    2018-08-16 11:58:56.727045|INFO | | |Puzzle precompute time: 1311
    2018-08-16 11:58:56.727661|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-08-16 11:58:56.727965|ERROR | | |TS3ANetwork::ResolveHostName failed error: -2 (This name or service is unknown) 111
    2018-08-16 11:58:56.727993|ERROR | | |Could not open default UDP connection for weblist
    2018-08-16 11:58:56.739765|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2018-08-16 11:58:56.739995|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, 0.0.0.0/32,

    "

    However, when I stop and then run again the service manually (systemctl stop teamspeak3server.service then systemctl start teamspeak3server.service), everything is working (no any error message in log or on client):
    "
    2018-08-16 12:37:57.065498|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.3.0 (2018-07-31 16:10:01)
    2018-08-16 12:37:57.065622|INFO |ServerLibPriv | |SystemInformation: Linux 4.9.0-7-amd64 #1 SMP Debian 4.9.110-3+deb9u1 (2018-08-03) x86_64 Binary: 64bit
    2018-08-16 12:37:57.066357|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-08-16 12:37:57.066390|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-08-16 12:37:57.066590|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-08-16 12:37:57.093885|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-08-16 12:37:57.094070|INFO |Accounting | |Licensing Information
    2018-08-16 12:37:57.094095|INFO |Accounting | |licensed to : Anonymous
    2018-08-16 12:37:57.094116|INFO |Accounting | |type : No License
    2018-08-16 12:37:57.094144|INFO |Accounting | |starting date : Sun Jul 1 00:00:00 2018
    2018-08-16 12:37:57.094166|INFO |Accounting | |ending date : Wed Jul 31 00:00:00 2019
    2018-08-16 12:37:57.094187|INFO |Accounting | |max virtualservers: 1
    2018-08-16 12:37:57.094207|INFO |Accounting | |max slots : 32
    2018-08-16 12:37:57.224659|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2018-08-16 12:37:57.991516|INFO | | |Puzzle precompute time: 842
    2018-08-16 12:37:57.991829|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-08-16 12:37:58.030194|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2018-08-16 12:37:58.030275|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, 0.0.0.0/32,

    "

    Startup script:
    "
    [Unit]
    Description=Teamspeak 3 Server
    After=rsyslog.service network.target
    Wants=network-online.target

    [Service]
    ExecStart=/home/teamspeak/teamspeak/ts3server_startscript.sh start
    ExecStop=/home/teamspeak/teamspeak/ts3server_startscript.sh stop
    ExecReload=/home/teamspeak/teamspeak/ts3server_startscript.sh restart
    PIDFile=/home/teamspeak/teamspeak/ts3server.pid
    WorkingDirectory=/home/teamspeak/teamspeak
    Restart=on-failure
    Type=forking
    User=teamspeak
    Group=teamspeak

    [Install]
    WantedBy=multi-user.target

    "

    It's weird. Any Ideas? Bug in 3.3.0 version?

  5. #5
    Join Date
    June 2008
    Posts
    18,513
    We suggest to change the myTeamSpeak password of your account at least once (you can change it back afterwards) to get this resolved.

    It could be that your myTS ID was generated while the myTeamSpeak service did hang last week.
    Could be that it is empty at this moment and a password change would reset that.

    Feedback if that helped or not would be nice
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #6
    Join Date
    August 2018
    Posts
    1
    I have the same issue with the latest server version.

    I have logged out and in and changed password twice, still no luck.

    A copy of part of the warning log states the following.

    25/08/2018 07:01:02 Info requested new mytsid data
    25/08/2018 07:01:03 Info tried to update mytsid data but still valid on myts server side
    25/08/2018 07:01:03 Info do a login to get the mytsid on server side

  7. #7
    Join Date
    October 2018
    Posts
    32
    I used to have the same problem.
    Code:
    <13:14:49> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
    <13:14:49> Reconnecting might solve the issue.
    <13:14:50> We updated our myTeamSpeak services, make sure to update your client.
    <13:14:50> myTeamSpeak ID is invalid

    What I can see, it can be connected to port / firewall rules on the server side, not client side.

    Check firewall settings according to the support page - https://support.teamspeakusa.com/ind...-3-server-use:

    Voice UDP 9987 1024-65535
    Filetransfer TCP 30033 1024-65535
    ServerQuery (raw) TCP 10011 1024-65535
    ServerQuery (SSH) TCP 10022 1024-65535
    TSDNS (optional) TCP 41144 1024-65535

    accounting.teamspeak.com TCP 1024-65535 (random by OS) 2008 TeamSpeak 3 Server versions 3.0.x
    accounting2.teamspeak.com TCP 1024-65535 (random by OS) 443 TeamSpeak 3 Server versions 3.1.x
    ts3services.teamspeak.com TCP 1024-65535 (random by OS) 443 TeamSpeak 3 Server versions 3.1.x
    weblist.teamspeak.com UDP 2011-2110 (first available) 2010 all server versions
    Last edited by bialy; January 3rd, 2020 at 02:06 PM.

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