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  1. August 15th, 2018, 04:38 PM #1
    Napalm696
    Napalm696 is offline -= TeamSpeak User =-
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    New 3.3.0 Server with old NPL

    Hi,

    I installed a fresh 3.3.0 server and copied my old licensekey.dat into the root folder.
    When I start the server i am restricted to the 32 slot "free" license.

    the log tells me:

    Code:
    2018-08-15 14:33:57.203394|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.3.0 (2018-07-31 16:10:01)
2018-08-15 14:33:57.219396|INFO    |ServerLibPriv |   |SystemInformation: Windows Server 2008 R2 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
2018-08-15 14:33:57.219396|INFO    |ServerLibPriv |   |Using hardware aes
2018-08-15 14:33:57.219396|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2018-08-15 14:33:57.219396|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
2018-08-15 14:33:57.219396|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
2018-08-15 14:33:57.240398|INFO    |Accounting    |   |found old license, downloading new license
2018-08-15 14:33:57.356410|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2018-08-15 14:33:57.446419|ERROR   |Accounting    |   |license is a legacy license
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |Licensing Information
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |licensed to       : Anonymous
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |type              : No License
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |starting date     : Sun Jul  1 00:00:00 2018
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |ending date       : Wed Jul 31 00:00:00 2019
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |max virtualservers: 1
2018-08-15 14:33:57.501424|INFO    |Accounting    |   |max slots         : 32
2018-08-15 14:33:59.585633|INFO    |              |   |Puzzle precompute time: 2068
2018-08-15 14:33:59.585633|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
2018-08-15 14:33:59.585633|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
2018-08-15 14:33:59.585633|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    if i open my license file, it has all the info in it (name, 512 slots, and so on)

    IP has not changed.

    can somebody please help me or give me a clue?
  2. August 15th, 2018, 04:51 PM #2
    dante696
    dante696 is offline
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    And what happens on when you restart the server?

    If this message (found old license....) appears again then your license file could not be written. Check your permissions on Windows.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?
  3. August 15th, 2018, 05:08 PM #3
    Napalm696
    Napalm696 is offline -= TeamSpeak User =-
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    changed the permission for licensekey.dat to "everyone" -> "full access"

    same result

    Code:
    2018-08-15 15:13:21.069162|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.3.0 (2018-07-31 16:10:01)
2018-08-15 15:13:21.069162|INFO    |ServerLibPriv |   |SystemInformation: Windows Server 2008 R2 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
2018-08-15 15:13:21.069162|INFO    |ServerLibPriv |   |Using hardware aes
2018-08-15 15:13:21.069162|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2018-08-15 15:13:21.069162|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
2018-08-15 15:13:21.069162|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
2018-08-15 15:13:21.113167|INFO    |Accounting    |   |found old license, downloading new license
2018-08-15 15:13:21.210176|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2018-08-15 15:13:21.374193|ERROR   |Accounting    |   |license is a legacy license
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |Licensing Information
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |licensed to       : Anonymous
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |type              : No License
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |starting date     : Sun Jul  1 00:00:00 2018
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |ending date       : Wed Jul 31 00:00:00 2019
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |max virtualservers: 1
2018-08-15 15:13:21.468202|INFO    |Accounting    |   |max slots         : 32
2018-08-15 15:13:23.630418|INFO    |              |   |Puzzle precompute time: 2130
2018-08-15 15:13:23.646420|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
2018-08-15 15:13:23.646420|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
2018-08-15 15:13:23.646420|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
  4. August 15th, 2018, 05:35 PM #4
    Tuyeee
    Tuyeee is offline -= TeamSpeak User =-
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    Hallo!

    I have Totally Same Situation

    Tuyeee
  5. August 16th, 2018, 08:57 AM #5
    dante696
    dante696 is offline
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    I have an update for this.
    You used the Accounting 1 license to long and our Accounting 2 system could not convert & renew the license any longer.

    The only way to solve this is to contact our Sales department and in best case they can create you a new license.
    Please create a Ticket in department "Non-Profit Licenses (NPL)" when you are a NPL user and a "Sales & Licensing" when you own a AAL / hoster license.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?
  6. September 3rd, 2018, 12:04 AM #6
    tommy45
    tommy45 is offline -= TeamSpeak Lover =-
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    I'm glad i read this before i bothered to update my server, this NPL issue seems common place, my question is what if anything are TS devs going to do about it? automatically issue new licence files ,or will some existing files work? my NPL is only 6mths each time, not 12, if that makes any difference of the type
  7. September 3rd, 2018, 09:41 AM #7
    Air SeaTac
    Air SeaTac is offline -= TeamSpeak Addict =-
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    Quote Originally Posted by tommy45 View Post
    I'm glad i read this before i bothered to update my server, this NPL issue seems common place, my question is what if anything are TS devs going to do about it? automatically issue new licence files ,or will some existing files work? my NPL is only 6mths each time, not 12, if that makes any difference of the type
    NPL has (I think) been 6 months for a very long time. Do what dante says in post #5, if your details still match the old license you'll have a new one in a few days
  8. September 3rd, 2018, 03:07 PM #8
    tommy45
    tommy45 is offline -= TeamSpeak Lover =-
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    Quote Originally Posted by Air SeaTac View Post
    NPL has (I think) been 6 months for a very long time. Do what dante says in post #5, if your details still match the old license you'll have a new one in a few days
    E-mail is the same,iirc but IP has changed a few times,as i have changed ISP several times since i 1st got the npl But back then there was IP issue
    to
    Back last july i did receive an E mail from ts NPL saying about an update of the server was required to at least version 3.1 but no mention about the licence file being compatible with 3.3

    Well i went ahead and updated the server to the latest version and i didn't have any NPL issues
    Code:
    2018-09-03 23:33:17.217000|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.3.1 (2018-08-20 08:19:20)
2018-09-03 23:33:17.217000|INFO    |ServerLibPriv |   |SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 32bit
2018-09-03 23:33:17.217000|INFO    |ServerLibPriv |   |Using hardware aes
2018-09-03 23:33:17.218000|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2018-09-03 23:33:17.218000|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
2018-09-03 23:33:17.218000|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |Licensing Information
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |type              : Non-Profit License
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |starting date     : Thu Jul 12 00:00:00 2018
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |ending date       : Mon Jan 21 00:00:00 2019
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |max virtualservers: 10
2018-09-03 23:33:17.238000|INFO    |Accounting    |   |max slots         : 512
2018-09-03 23:33:17.810000|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2018-09-03 23:33:17.996000|INFO    |              |   |Puzzle precompute time: 746
2018-09-03 23:33:17.996000|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
2018-09-03 23:33:18.020000|ERROR   |VirtualSvrMgr |   |loading VirtualServer(1) failed to start, error: port already in use
2018-09-03 23:33:18.021000|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
2018-09-03 23:33:18.021000|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32
    Last edited by tommy45; September 5th, 2018 at 01:32 AM.
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