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  1. #1
    Join Date
    September 2018
    Posts
    1

    Server error "Failed loading default license file!"

    Edit by Support
    To solve this you must update your server

    https://www.teamspeak.com/en/downloads/#server

    How to Update / Upgrade server

    ---------------------------------------------Original post below---------------------------------------------


    I'm having the same issue. I looked through some old file logs and it looks like the license file might have expired expired or something? I'm using a free license (not NPL, 32 slot only).

    Code:
    2018-05-21 09:34:35.517814|INFO    |Accounting    |   |Licensing Information
    2018-05-21 09:34:35.517854|INFO    |Accounting    |   |licensed to       : Anonymous
    2018-05-21 09:34:35.517884|INFO    |Accounting    |   |type              : No License
    2018-05-21 09:34:35.517923|INFO    |Accounting    |   |starting date     : Wed May 31 22:00:00 2017
    2018-05-21 09:34:35.517953|INFO    |Accounting    |   |ending date       : Fri Aug 31 22:00:00 2018
    Last edited by dante696; August 5th, 2019 at 10:33 AM.

  2. #2
    Join Date
    September 2018
    Posts
    1

    Server 3.1-3.2 do not load default license

    So today my server messed up. Once people disconnected and went to reconnect no one could reconnect. I restarted the server and went to start it again. I get the error "|CRITICAL|Accounting | |Failed loading default license file!" which in the log says


    Please set the environment variable TS3SERVER_LICENSE to "accept" in order to accept the license agreement.
    Alternatively, create a file named ".ts3server_license_accepted" in the working directory or start the server with the command line parameter "license_accepted=1".
    To view the license agreement set TS3SERVER_LICENSE to "view" in order to print the license to the console.
    Alternatively view the file "LICENSE" in your favorite text viewer yourself.


    Which I already have the file in there and everything is set to accept. After this I tried starting it with ./ts3server_minimal_runscript.sh to see more details. Which I saw it tried to do this first "|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality".

    After that I get the first error with not being able to load the default license file.
    Last edited by dante696; September 1st, 2018 at 11:59 AM. Reason: merged

  3. #3
    Join Date
    July 2010
    Location
    USA
    Posts
    18

    FreeBSD teamspeak server install just stopped working after several years of no issue

    I was just alerted that my free TS3 freebsd server is no longer online. I'm running it on a local freebsd box(technically on my pfSense box, but it's been working fine for several years).

    I ran /usr/local/etc/rc.d/teamspeak3-server.sh forcestop to make sure it was completely stopped, then ran /usr/local/etc/rc.d/teamspeak3-server.sh start but I receive the following error;

    Starting the TeamSpeak 3 server
    TeamSpeak 3 server started, for details please view the log file
    2018-09-01 00:05:41.455334|CRITICAL|Accounting | |Failed loading default license file!

    I have not made any changes to the install and haven't even touched pfSense in a while, this happened randomly about half an hour ago. I tried google searching that license error and got no results. Log says "Unable to open licensekey.dat" as well. Not sure how to fix because I've never had a licensekey.dat file and have no idea why my server is suddenly trying and failing to load it.
    Last edited by johnnydotexe; September 1st, 2018 at 01:17 AM.

  4. #4
    Join Date
    September 2018
    Posts
    1
    Exactly the same issue.

    |CRITICAL|Accounting | |Failed loading default license file!

    I already thought it has to be a failure from teamspeak's own licenses as I didn't change anything.

  5. #5
    Join Date
    July 2010
    Location
    USA
    Posts
    18
    Updating to 3.3.1 appears to have fixed the issue. I don't know why my server would suddenly and randomly take itself offline and refuse to come back online due to a license issue. Can anyone from tech support explain why this happened and how to keep it from happening in the future? I was maybe 1 version behind on the server and I'm not exactly thrilled that my server, without my touching it, can decide to stop working over a license issue.

  6. #6
    Join Date
    September 2018
    Posts
    1

    Unable to start Teamspeak3-Server

    Hello.

    Today I tried to start my Teamspeak 3 Server again after rebooting because nobody could connect to my server even though there were clients online. This error came up when i tried to start the server after shutting it down:

    2018-09-01 00:21:36.680755|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.2 (2018-04-24 06:11:19)

    2018-09-01 00:21:36.682896|INFO |ServerLibPriv | |SystemInformation: Linux 4.15.0-32-generic #35-Ubuntu SMP Fri Aug 10 17:58:07 UTC 2018 x86_64 Binary: 64bit

    2018-09-01 00:21:36.682939|INFO |ServerLibPriv | |Using hardware aes

    2018-09-01 00:21:36.683702|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH

    2018-09-01 00:21:36.683739|INFO |DatabaseQuery | |dbPlugin version: 3.11.1

    2018-09-01 00:21:36.683939|INFO |DatabaseQuery | |checking database integrity (may take a while)

    2018-09-01 00:21:36.709535|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality

    2018-09-01 00:21:36.709628|CRITICAL|Accounting | |Failed loading default license file!

    I didnt change any settings and/or files to the server. It just came up randomly today. I havent used a license for the server (32 clients max) and I cant find licensekey.dat in my server directory.

    Server OS: Ubuntu 18.04

    Thank you for your help in advance!

  7. #7
    Join Date
    September 2018
    Posts
    1

    hey brauch echt mal hilfe / i need rly help

    hallo

    hab ein problem mit meinem ts3 server hab seit ca 2 jahren ein 32 slot sever auf einem vserver laufen heute musste ich die license aceptieren als ich dann neu starten wollte kamm :
    TeamSpeak 3 server started, for details please view the log file
    [[email protected] teamspeak3-server]# 2018-09-01 00:48:56.331386|CRITICAL|Accounting | |Failed loading default license file!


    hier der log file:


    2018-09-01 00:48:56.309760|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.2.0 (2018-05-08 06:11:20)
    2018-09-01 00:48:56.309848|INFO |ServerLibPriv | |SystemInformation: Linux 2.6.32-32-pve #1 SMP Thu Aug 21 08:50:19 CEST 2014 x86_64 Binary: 64bit
    2018-09-01 00:48:56.309874|WARNING |ServerLibPriv | |The system locale is set to "C" this can cause unexpected behavior. We advice you to repair your locale!
    2018-09-01 00:48:56.309893|INFO |ServerLibPriv | |Using hardware aes
    2018-09-01 00:48:56.310497|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-09-01 00:48:56.310523|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-09-01 00:48:56.310686|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-09-01 00:48:56.331300|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-09-01 00:48:56.331386|CRITICAL|Accounting | |Failed loading default license file!


    licensekey hab ich keinen da ich nur die standart immer benutzt habe also 32 slot

    und eine default licence file finde ich nicht ...
    Last edited by dante696; September 1st, 2018 at 11:27 AM. Reason: merged

  8. #8
    Join Date
    September 2018
    Posts
    1

    Server 3.1-3.2 do not load default license

    I have never had a license so I'm not sure why this issues suddenly started. After viewing a log from a month ago it appears a default license is created with an expiration date. How do I remove/replace this "default license". Again, I have no need for anything other than the free 32 slot version of the server. Latest log and a log from over a month ago are attached via jpg image.
    Attached Images Attached Images  
    Last edited by dante696; September 1st, 2018 at 11:27 AM. Reason: merged

  9. #9
    Join Date
    September 2018
    Posts
    1
    Same issue here - TS3 3.2.0 on CentOS. Server stopped working a few hours ago with the same error:

    Code:
    2018-09-01 01:27:22.831741|WARNING |Accounting    |   |Unable to open licensekey.dat, falling back to limited functionality
    2018-09-01 01:27:22.831938|CRITICAL|Accounting    |   |Failed loading default license file!

  10. #10
    Join Date
    July 2018
    Location
    California, USA
    Posts
    14

    Error: Failed loading default license key

    After a restart to my machine hosting a TeamSpeak sever, I encountered this error in my logs:
    PHP Code:
    2018-09-01 01:00:34.218954|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.2.0 (2018-05-08 06:11:20)
    2018-09-01 01:00:34.219429|INFO    |ServerLibPriv |   |SystemInformationLinux 4.13.0-46-generic #51-Ubuntu SMP Tue Jun 12 12:36:29 UTC 2018 x86_64 Binary: 64bit
    2018-09-01 01:00:34.219476|INFO    |ServerLibPriv |   |Using hardware aes
    2018
    -09-01 01:00:34.226865|INFO    |DatabaseQuery |   |dbPlugin name:    MariaDB pluginversion 3, (c)TeamSpeak Systems GmbH
    2018
    -09-01 01:00:34.226913|INFO    |DatabaseQuery |   |dbPlugin version2
    2018
    -09-01 01:00:34.271483|INFO    |ServerLibPriv |   |updated server query admin password
    2018
    -09-01 01:00:34.299125|WARNING |Accounting    |   |Unable to open licensekey.datfalling back to limited functionality
    2018
    -09-01 01:00:34.299252|CRITICAL|Accounting    |   |Failed loading default license file
    and this in my command line:
    PHP Code:
    /opt/teamspeak3-server# 2018-09-01 01:17:10.678065|CRITICAL|Accounting                  |   |Failed loading default license file! 

    Some information that may help:
    • default license (32 slot)
    • current sever version 3.2.0 on Linux Ubuntu
    • MariaDB as database (still fails if I try to use default SQlite)
    • I have accepted the license using the file .ts3server_license_accepted
    • here is my root folder for the TS server


    Preparing to upgrade to latest server version, but would like help resolving this issue beforehand, paired with the fact a clean install is probably (and hopefully) not the issue here :P

    I tried to provide as much information as is necessary, but please ask if anything else in needed of me.

    Thank you ahead of time,
    $harpY

  11. #11
    Join Date
    September 2018
    Posts
    1

    Error creating ephemeral license: EXPIRED

    Hi, since 2 hours i getting this error message and i can't find anything about it: Error creating ephemeral license: EXPIRED
    I'm running the latest teamspeak server on debian 8.1 linux root server. The Server stoppet working, then i updated to the latest version. Since then i cant start it anymore.
    when i start it i get this message:
    2018-09-01 02:03:17.583750|CRITICAL|VirtualSvrMgr | |Could not start file manager 258 no network port available

    the log shows following:

    .........
    2018-09-01 00:24:45.722597|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:25:59.802702|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:27:11.300212|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:28:13.395935|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:29:14.332851|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:30:15.958537|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:31:17.661406|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:32:19.369275|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:33:21.864880|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:34:22.834530|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:35:24.431794|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:36:26.237672|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:37:27.851721|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:38:29.655501|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:39:31.367879|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:40:34.351288|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:41:34.808516|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:42:36.504433|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:43:38.243881|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:44:40.829622|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:45:41.652838|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:46:44.738586|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:47:47.359260|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:49:01.556804|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:50:13.421773|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:51:15.159390|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:52:17.149420|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:53:19.555232|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:54:19.773211|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:55:21.295403|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:56:23.296489|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:57:24.736992|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:58:26.309194|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:59:27.758999|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:00:29.546826|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:01:31.736573|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:02:42.416673|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:03:44.133652|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:04:50.773784|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:06:04.859615|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:07:16.257207|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:08:18.098731|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:09:20.662171|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:10:22.285014|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:11:23.440967|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:12:26.425586|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:13:26.626902|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:14:28.254135|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:15:29.753811|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:16:33.565336|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:17:45.252217|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:18:46.794320|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:19:58.129714|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:21:03.458041|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:22:03.665980|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:23:05.195607|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:24:07.585720|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:25:10.005634|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:26:10.335362|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:27:12.027685|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:28:13.436064|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:29:16.340692|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:30:16.564207|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:31:18.169586|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:32:19.994320|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:33:22.248286|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:34:23.195428|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:35:26.983087|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:36:39.000026|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:37:40.803163|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:38:42.616054|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:39:44.511189|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:40:46.107765|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:41:46.294395|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:42:49.129082|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:43:51.344665|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:44:52.404353|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:45:55.175631|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:46:55.592270|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:47:57.203236|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:48:18.313573|INFO |DatabaseQuery | |database busy, waiting for finishing index tasks, may take some time!
    2018-09-01 01:48:40.946739|INFO |DatabaseQuery | |database busy, waiting for finishing index tasks, may take some time!
    2018-09-01 01:48:58.833032|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:50:01.509028|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:51:01.827555|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:52:03.929228|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:53:06.138821|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:54:06.369128|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:55:06.558189|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:56:09.975394|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:57:11.002750|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:58:12.422414|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 01:59:14.128368|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 02:00:16.198338|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 02:01:17.116382|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 02:02:18.634887|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 02:03:20.722981|ERROR | | |Error creating ephemeral license: EXPIRED

    is there any solution to this issue?

  12. #12
    Join Date
    September 2018
    Posts
    1

    TS3 3.2 not loading

    Hello,

    I am running the free version of the TS3 server ver. 3.2. I have been running this server for approximately 4 weeks. However, today the Server fell back to limited functionality. Here is the log file:

    2018-09-01 00:55:50.391562|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.2.0 (2018-05-08 06:11:20)
    2018-09-01 00:55:50.397511|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17134) x64 (AMD or Intel) Binary: 64bit
    2018-09-01 00:55:50.402511|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-09-01 00:55:50.402511|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-09-01 00:55:50.402511|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-09-01 00:55:50.512509|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-09-01 00:55:50.516514|CRITICAL|Accounting | |Failed loading default license file!

    Going back further, I noticed this:

    2018-08-18 10:43:56.876381|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.2.0 (2018-05-08 06:11:20)
    2018-08-18 10:43:56.892006|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17134) x64 (AMD or Intel) Binary: 64bit
    2018-08-18 10:43:57.032630|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-08-18 10:43:57.032630|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2018-08-18 10:43:57.079505|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2018-08-18 10:43:57.188880|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2018-08-18 10:43:57.282629|INFO |Accounting | |Licensing Information
    2018-08-18 10:43:57.282629|INFO |Accounting | |licensed to : Anonymous
    2018-08-18 10:43:57.282629|INFO |Accounting | |type : No License
    2018-08-18 10:43:57.282629|INFO |Accounting | |starting date : Wed May 31 22:00:00 2017
    2018-08-18 10:43:57.282629|INFO |Accounting | |ending date : Fri Aug 31 22:00:00 2018
    2018-08-18 10:43:57.282629|INFO |Accounting | |max virtualservers: 1
    2018-08-18 10:43:57.282629|INFO |Accounting | |max slots : 32
    2018-08-18 10:43:59.610781|INFO | | |Puzzle precompute time: 2172
    2018-08-18 10:43:59.642052|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2018-08-18 10:43:59.642052|ERROR | | |TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2018-08-18 10:43:59.642052|ERROR | | |Could not open default UDP connection for weblist
    2018-08-18 10:43:59.782620|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2018-08-18 10:43:59.782620|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011
    2018-08-27 06:32:15.801904|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2018-08-31 22:13:59.844361|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:16:08.067304|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:17:10.593820|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:18:59.970430|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:21:00.088831|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:30:53.659248|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:43:14.353145|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:45:10.596693|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:53:59.110097|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:57:53.582920|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 22:58:57.946031|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:00:35.876091|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:04:39.207456|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:07:28.720412|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:09:05.822890|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:12:36.241772|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:21:12.294298|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:22:13.440396|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:24:34.289244|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:28:34.086584|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:30:23.486461|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:33:34.935232|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:35:58.262311|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:39:02.179116|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:44:40.493272|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-08-31 23:56:30.529923|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:01:57.173685|INFO |VirtualSvrMgr | |executing monthly interval
    2018-09-01 00:01:57.191684|INFO |VirtualSvrMgr | |reset virtualserver traffic statistics
    2018-09-01 00:02:40.009485|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:04:12.074517|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:06:13.637533|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:07:54.510210|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:09:11.741300|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:12:04.454188|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:16:15.670521|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:19:22.849086|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:21:44.515140|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:24:10.831090|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:27:10.942573|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:28:26.287630|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:29:52.767707|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:31:28.214704|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:32:28.310901|ERROR | | |Error creating ephemeral license: EXPIRED
    2018-09-01 00:34:16.317188|ERROR |Accounting | |failed to update local accounting service

    How do I remedy this?

    Thank you in advance.

    Wildfire31

  13. #13
    Join Date
    September 2018
    Posts
    1
    Quote Originally Posted by johnnydotexe View Post
    Updating to 3.3.1 appears to have fixed the issue. I don't know why my server would suddenly and randomly take itself offline and refuse to come back online due to a license issue. Can anyone from tech support explain why this happened and how to keep it from happening in the future? I was maybe 1 version behind on the server and I'm not exactly thrilled that my server, without my touching it, can decide to stop working over a license issue.
    This happened to me, too, using server 3.2.0. I noticed these lines in the log from when I started the server on July 22:

    Code:
    2018-07-22 13:54:30.514403|INFO    |Accounting    |   |Licensing Information
    2018-07-22 13:54:30.514432|INFO    |Accounting    |   |licensed to       : Anonymous
    2018-07-22 13:54:30.514448|INFO    |Accounting    |   |type              : No License
    2018-07-22 13:54:30.514474|INFO    |Accounting    |   |starting date     : Wed May 31 22:00:00 2017
    2018-07-22 13:54:30.514492|INFO    |Accounting    |   |ending date       : Fri Aug 31 22:00:00 2018
    2018-07-22 13:54:30.514506|INFO    |Accounting    |   |max virtualservers: 1
    2018-07-22 13:54:30.514518|INFO    |Accounting    |   |max slots         : 32
    So it looks like there was a hardcoded license ending date in version 3.2 that kicked in tonight.

    FWIW, it looks like 3.3.1 also has a fixed expiration.

    Code:
    2018-09-01 02:05:15.036459|INFO    |Accounting    |   |starting date     : Sun Jul  1 00:00:00 2018
    2018-09-01 02:05:15.036476|INFO    |Accounting    |   |ending date       : Wed Jul 31 00:00:00 2019

  14. #14
    Join Date
    September 2018
    Posts
    2
    Same here. I tried updating and reinstalling.
    It's the exact same error.

  15. #15
    Join Date
    September 2018
    Posts
    1

    Same

    Having the exact same issue and error. Started within the past 24 hours. Windows 10 with free license.

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