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Thread: Failed to Sync

  1. #1
    Join Date
    August 2018
    Posts
    1

    Failed to Sync

    Since upgrading to latest TS I have not been able to use it. I am getting the following message. "Failed to sync to your account" I am running Windows 10 64 bit. Any help greatly appreciated.

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    Is there more in the client log? does it work again?
    Are you still logged in or get any other error message?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    March 2013
    Posts
    3

    Failed Sync

    Support,

    Constantly getting Failed to Synchronize my account <see attachment>
    Please advise.

    Thank you for your support.
    Attached Images Attached Images  
    Last edited by dante696; January 28th, 2020 at 07:21 AM. Reason: merged

  4. #4
    Join Date
    August 2014
    Posts
    154
    Hello in general the problem is solved during the day
    However there can be several reasons for this problem :
    this problem may arise in relation to your location (some countries are not authorized to use MyTeamSpeak).
    or a problem connecting to your home.
    or a MyTeamspeak server failure.
    cordially.


    Quote Originally Posted by AAN1718A View Post
    Support,

    Constantly getting Failed to Synchronize my account <see attachment>
    Please advise.

    Thank you for your support.

  5. #5
    Join Date
    March 2013
    Posts
    3
    Thank you for your reply.

    I can't comment on 'during the day' as I don't use the TS Client during business hours. This issue recently started in the last couple of months. Are there any logs I can provide that might shed some light on the subject?

    Gre (aus Nurnberg)

  6. #6
    Join Date
    January 2020
    Location
    France
    Posts
    2
    Quote Originally Posted by AAN1718A View Post
    Support,

    Constantly getting Failed to Synchronize my account <see attachment>
    Please advise.

    Thank you for your support.
    Same isue for me, hope they will fix it soon !

  7. #7
    Join Date
    March 2013
    Posts
    3
    I thought this was a support forum? Where is the support?

  8. #8
    Join Date
    June 2008
    Posts
    18,513
    Quote Originally Posted by AAN1718A View Post
    I thought this was a support forum? Where is the support?
    With that lack of details we can only guess.

    The service itself is working and you seem to be connected from Germany as long you do not use any VPN software or service blocking us you should be fine.
    Make sure to use latest client 3.3.2 or 3.5.0 Beta and turn of any Firewall (for testing).

    Quote Originally Posted by dante696 View Post
    Is there more in the client log? does it work again?
    Are you still logged in or get any other error message?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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