Since upgrading to latest TS I have not been able to use it. I am getting the following message. "Failed to sync to your account" I am running Windows 10 64 bit. Any help greatly appreciated.
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-= TeamSpeak User =-
Since upgrading to latest TS I have not been able to use it. I am getting the following message. "Failed to sync to your account" I am running Windows 10 64 bit. Any help greatly appreciated.
Is there more in the client log? does it work again?
Are you still logged in or get any other error message?
When sending me private messages: Please make sure to include reference link to your forum thread or post.
TeamSpeak FAQ || What should i report, when i open a client thread?
-= TeamSpeak User =-
Support,
Constantly getting Failed to Synchronize my account <see attachment>
Please advise.
Thank you for your support.
Last edited by dante696; January 28th, 2020 at 07:21 AM. Reason: merged
-= TeamSpeak Addict =-
Hello in general the problem is solved during the day
However there can be several reasons for this problem :
this problem may arise in relation to your location (some countries are not authorized to use MyTeamSpeak).
or a problem connecting to your home.
or a MyTeamspeak server failure.
cordially.
Originally Posted by AAN1718A
-= TeamSpeak User =-
Thank you for your reply.
I can't comment on 'during the day' as I don't use the TS Client during business hours. This issue recently started in the last couple of months. Are there any logs I can provide that might shed some light on the subject?
Grüße (aus Nurnberg)
-= TeamSpeak User =-
Same isue for me, hope they will fix it soon !
-= TeamSpeak User =-
I thought this was a support forum? Where is the support?
With that lack of details we can only guess.
The service itself is working and you seem to be connected from Germany as long you do not use any VPN software or service blocking us you should be fine.
Make sure to use latest client 3.3.2 or 3.5.0 Beta and turn of any Firewall (for testing).
When sending me private messages: Please make sure to include reference link to your forum thread or post.
TeamSpeak FAQ || What should i report, when i open a client thread?
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