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  1. #16
    Join Date
    October 2010
    Location
    Texas
    Posts
    24
    We use LinuxGSM so it restarts it automatically, but driving clients mad.

  2. #17
    Join Date
    February 2006
    Location
    Ohio
    Posts
    35
    Quote Originally Posted by echoDreamz View Post
    Yeah. Incredible. No posts, no response to my ticket that has been open for over 24 hours. Nothing. Just our servers shutting down 20 times a day with no answers.
    have you heard anything from the teamspeak staff?

  3. #18
    Join Date
    October 2010
    Location
    Texas
    Posts
    24
    Quote Originally Posted by owner524 View Post
    have you heard anything from the teamspeak staff?
    Nope, not a peep.

  4. #19
    Join Date
    October 2010
    Location
    Texas
    Posts
    24
    About 8 hours monitoring here. Constant downtime and connection issues. Most if not all of our servers are going down about every 2 - 3 hours, then LinuxGSM restarts them and the cycle continues.
    Attached Images Attached Images  

  5. #20
    Join Date
    February 2006
    Location
    Ohio
    Posts
    35
    Quote Originally Posted by echoDreamz View Post
    About 8 hours monitoring here. Constant downtime and connection issues. Most if not all of our servers are going down about every 2 - 3 hours, then LinuxGSM restarts them and the cycle continues.
    wow all because of a accounting server!

  6. #21
    Join Date
    June 2008
    Posts
    18,513
    Worst things happen during holidays....

    I forwarded the issue to the right department. Hope this gets solved soon.
    Sorry for the circumstances!
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #22
    Join Date
    February 2006
    Location
    Ohio
    Posts
    35
    Quote Originally Posted by dante696 View Post
    worst things happen during holidays....

    I forwarded the issue to the right department. Hope this gets solved soon.
    Sorry for the circumstances!
    thank you so much!!!!

  8. #23
    Join Date
    November 2018
    Posts
    1

    Unable to connect to accounting server

    I've been running my teamspeak 3 server on my Dell Poweredge R610 for over a year now, I have a Non-profit license and the local IP for that server has been on the DMZ way longer then a year, Doubt its a port problem unless my ISP is restricting, This just started happening within the past 48 hours to my server, Has never done this once before until yesterday

    Code:
    2018-11-02 04:10:38.864541|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.5.0 (2018-10-26 06:48:07)
    2018-11-02 04:10:38.865542|INFO    |ServerLibPriv |   |SystemInformation: Windows Server 2012 (9200) x64 (AMD or Intel) Binary: 64bit
    2018-11-02 04:10:38.866543|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-11-02 04:10:38.866543|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
    2018-11-02 04:10:38.866543|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |Licensing Information
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |type              : Non-Profit License
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |starting date     : Wed Aug  1 00:00:00 2018
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |ending date       : Thu Feb 28 00:00:00 2019
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |max virtualservers: 10
    2018-11-02 04:10:38.895598|INFO    |Accounting    |   |max slots         : 512
    2018-11-02 04:10:39.144630|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2018-11-02 04:10:40.992850|INFO    |              |   |Puzzle precompute time: 2058
    2018-11-02 04:10:40.992850|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
    2018-11-02 04:10:41.041868|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
    2018-11-02 04:10:41.042866|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128
    2018-11-02 04:11:03.896745|ERROR   |Accounting    |   |Error contacting server https://accounting2.teamspeak.com: TIMEOUT
    2018-11-02 04:11:03.941759|ERROR   |Accounting    |   |Error contacting server https://backupaccounting2.teamspeak.com: RESOLVE_ERROR: No such host is known
    2018-11-02 04:11:03.941759|ERROR   |Accounting    |   |Unable to connect to accounting server
    Last edited by 20mm4x4; November 2nd, 2018 at 04:46 AM. Reason: merged

  9. #24
    Join Date
    September 2012
    Posts
    6,079
    The issue with accounting were resolved and everything should be working again.
    We're sorry for the issues and inconvenience caused.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  10. #25
    Join Date
    October 2010
    Location
    Texas
    Posts
    24
    Too little too late for some customers. We've had 13 cancellations since this started.

    Thanks for fixing however and preventing even more customers leaving to Discord. You guys should really fix backupaccounting2.teamspeak.com as well. It still does not resolve to an IP address. I assume having the backup working would have prevented all of this.

  11. #26
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    Last error at 09:36 GMT, so all good here, though I don't understand why some servers were being shut down frequently, I was getting the error for four days and never had one shutdown

  12. #27
    Join Date
    February 2006
    Location
    Ohio
    Posts
    35
    so what was the issue with the server would this happen again?? we really dont want to upset people and just let them leave to discord i hope when you guys release teamspeak 5 it will do a wake up call to discord but i will would like to host my own server for teamspeak 5 i hope you guys dont change the way we host our servers.

  13. #28
    Join Date
    June 2003
    Posts
    275
    This is happening again this morning (NA time), please set up a server monitor for this or something so you guys get alerted when this critical server goes down!

  14. #29
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    Yep, giving a 502 Bad Gateway error

  15. #30
    Join Date
    May 2007
    Location
    Eastern NC
    Posts
    1,801

    502 bad gateway error connecting to accounting2 server.

    Just updated my server and restarted it, shortly after it restarted it shut down. Checked the log and the accounting2 server is returning 502 bad gateway and backupaccounting2 is failing to resolve. Tested from multiple sites, and seeing similar logs at each.

    Looking further back in the log anytime for the last several months that a timeout occured on accounting2 the backupaccounting2 attempt resulted in the failed to resolve error, seems odd to have the server code written to connect to a backup server that is not even valid address.
    Last edited by dante696; November 8th, 2018 at 07:39 AM. Reason: merged

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