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  1. #1
    Join Date
    March 2019
    Posts
    2

    Can't enable the "TS5 Beta Competition Winner Badge" in Teamspeak

    There is an issue with the badge codes given out. They are redeemable on myTeamspeak, however once I try to select it in the "Configure Badges" menu within Teamspeak, the badge is not there

  2. #2
    Join Date
    March 2019
    Posts
    4

    Teamspeak 5 badge problem

    I won the comp and got the badge code which verified correctly. However the badge doesn't show up in the app but it does show in the web browser. Is this because it's not active yet or is there something i need to do?
    Attached Images Attached Images  
    Last edited by dante696; March 21st, 2019 at 10:20 PM. Reason: merged

  3. #3
    Join Date
    June 2008
    Posts
    17,612
    That's normal when a new badge was added to the system.
    It takes up to 24 hours till the cache where badge is hosted does refresh.

    I'm currently not sure if that's the case or if it's something else.
    When back in office I will forward this.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #4
    Join Date
    March 2019
    Posts
    4
    Thanks for the quick reply and sorry if i originally posted my question in the wrong area.

  5. #5
    Join Date
    June 2008
    Posts
    17,612
    It's the cache that is not updated yet. You should be able to see the badge soon.

    If you did not see the badge till Saturday it often helps to clear the cache from client (Settings -> Options -> Security).
    Possibly a 0 byte file was loaded and not replaced.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #6
    Join Date
    March 2019
    Posts
    4
    Ok, no worries. Thanks again for the info

  7. #7
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,308
    The badge is not yet live. So you can clear your cache as often was you want, the badge does not exist where the client downloads it from.

  8. #8
    Join Date
    March 2019
    Posts
    2
    It's been about 36 hours since I made this post and still no badge. Seems like it's actually not working. Unless it's taking this long for the cache to update

  9. #9
    Join Date
    October 2003
    Location
    Germany
    Posts
    2,409
    Thank you for reporting this! We're investigating the issue.

  10. #10
    Join Date
    February 2011
    Posts
    8
    Had the same problem, suddenly worked for me today like 5 minutes ago.

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