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  1. #1
    Join Date
    March 2019
    Posts
    8

    Server Freezing after randome time

    Hello everyone
    I have a Server (3.7.0) and it freezes in random Intervals. All client then disconnect from it and can't connect not even myself and I connect via internal IP.
    In Windows (Windows 10 1809) where the server run the Program is still running but I can't force close it via task manager and I don't know why.
    When I start the TS server again it don't do nothing. In the end I always need to restart my Server (Windows) and then I can start the Teamspeak Server again.
    After that I works a random time and then it freezes again.
    Before Version 3.7.0 it did this very rare but since 3.7.0 it is almost every 1 to 2 days.
    Because I don't know what log you need I post I from the last 2 days. It happen on the 30.03 last time in the evening.
    It worked very good until I updated. I don't have made any changes to firewall or other things. The only change I made simultaneous was to upgrade to a gtx 1660 for Transcoding purpose.
    I hope you can help me with this.
    Thanks and have a nice Day.

    ts3server_2019-03-29__08_29_30.913315_1.log:

    2019-03-29 08:29:32.152312|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987
    2019-03-30 22:38:27.554121|INFO |PktHandler |1 |Dropping client 1 because of ping timeout 19 0 0
    2019-03-30 22:38:27.569756|INFO |PktHandler |1 |Dropping client 4 because of ping timeout 19 0 0

    ts3server_2019-03-31__11_04_29.307005_1.log:

    2019-03-31 11:04:30.655204|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987

    ts3server_2019-03-31__11_04_29.307005_0.log:

    2019-03-31 11:04:29.307005|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-31 11:04:29.309069|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-31 11:04:29.309069|INFO |ServerLibPriv | |Using hardware aes
    2019-03-31 11:04:29.346163|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-31 11:04:29.346163|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-31 11:04:29.356328|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-31 11:04:29.410873|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-31 11:04:29.429177|INFO |Accounting | |Licensing Information
    2019-03-31 11:04:29.429177|INFO |Accounting | |licensed to : Anonymous
    2019-03-31 11:04:29.429177|INFO |Accounting | |type : No License
    2019-03-31 11:04:29.429177|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-31 11:04:29.429177|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-31 11:04:29.429177|INFO |Accounting | |max virtualservers: 1
    2019-03-31 11:04:29.429177|INFO |Accounting | |max slots : 32
    2019-03-31 11:04:29.482140|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 11:04:30.542204|INFO | | |Puzzle precompute time: 1076
    2019-03-31 11:04:30.554204|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2019-03-31 11:04:30.657206|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2019-03-31 11:04:30.658208|INFO |Query | |listening for query ssh on 0.0.0.0:10022, [::]:10022
    2019-03-31 11:04:30.678207|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,

    ts3server_2019-03-29__08_29_30.913315_0.log:

    2019-03-29 08:29:30.913315|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-29 08:29:30.914318|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-29 08:29:30.914318|INFO |ServerLibPriv | |Using hardware aes
    2019-03-29 08:29:30.946316|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-29 08:29:30.946316|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-29 08:29:30.953316|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-29 08:29:30.989316|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-29 08:29:31.003320|INFO |Accounting | |Licensing Information
    2019-03-29 08:29:31.003320|INFO |Accounting | |licensed to : Anonymous
    2019-03-29 08:29:31.003320|INFO |Accounting | |type : No License
    2019-03-29 08:29:31.003320|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-29 08:29:31.003320|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-29 08:29:31.003320|INFO |Accounting | |max virtualservers: 1
    2019-03-29 08:29:31.003320|INFO |Accounting | |max slots : 32
    2019-03-29 08:29:31.055311|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-29 08:29:32.083316|INFO | | |Puzzle precompute time: 1059
    2019-03-29 08:29:32.089313|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2019-03-29 08:29:32.153340|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2019-03-29 08:29:32.154316|INFO |Query | |listening for query ssh on 0.0.0.0:10022, [::]:10022
    2019-03-29 08:29:32.164316|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2019-03-30 08:29:31.088243|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 06:41:35.131627|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2019-03-31 08:29:42.132141|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2019-03-31 11:29:42.159843|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated

    ts3server_2019-03-31__12_01_40.728800_0.log:

    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |Using hardware aes
    2019-03-31 12:01:40.756813|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-31 12:01:40.756813|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-31 12:01:40.760814|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-31 12:01:40.785803|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-31 12:01:40.789811|INFO |Accounting | |Licensing Information
    2019-03-31 12:01:40.789811|INFO |Accounting | |licensed to : Anonymous
    2019-03-31 12:01:40.789811|INFO |Accounting | |type : No License
    2019-03-31 12:01:40.789811|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-31 12:01:40.789811|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-31 12:01:40.789811|INFO |Accounting | |max virtualservers: 1
    2019-03-31 12:01:40.789811|INFO |Accounting | |max slots : 32
    2019-03-31 12:01:40.824813|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 12:01:41.653852|INFO | | |Puzzle precompute time: 844
    2019-03-31 12:01:41.657865|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    Bitte versuche mal folgendes wenn das problem wieder auftritt.
    Lass den Server an und schalte deine Firewall aus und versuche wieder zu verbinden.

    Seit Windows 1809 spinnt die Firewall gerne rum. Ich selbat hab täglich beim Testen ähnliche probleme mit Ihr
    Last edited by dante696; April 1st, 2019 at 01:11 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    March 2019
    Posts
    8
    Hallo dante696
    Danke für die Hilfe.
    Werd ich gerne mal testen und dann Bescheid geben. Kann gut sein das es an einem Windows Update liegt (wie oft der Fall bei anderen Problemen).
    Gruess
    Yves

  4. #4
    Join Date
    March 2019
    Posts
    8
    Hallo Miteinander
    Heute ist es wieder passiert. Dieses mal als ich den TS Client geschlossen habe. Ich habe dann die Windows Firewall auf dem Server komplett abgeschalten aber hat leider am Ergebnis nichts geändert. Ich musste den Windows 10 Server neu booten.
    Gruss Yves

  5. #5
    Join Date
    June 2008
    Posts
    18,513
    Bitte update mal den Server auf Version 3.7.1 und wenn das Problem erneut auftritt, mach bitte ein Dump vom Prozess (im Task Manger).
    Diesen + die Server log 0 hätte ich gerne.

    Bitte nutze 7zip oder WinRAR oder sonstige Packprogramme um den Dump zu komprimieren und dann lädst du diesen bei irgendeinen host hoch.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #6
    Join Date
    March 2019
    Posts
    8
    Danke vielmals für die Hilfe.
    Server ist nun auf Version 3.7.1. Werde mich wieder melden sobald ich mehr weis.
    Gruess Yves

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