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  1. March 31st, 2019, 01:46 PM #1
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Server Freezing after randome time

    Hello everyone
    I have a Server (3.7.0) and it freezes in random Intervals. All client then disconnect from it and can't connect not even myself and I connect via internal IP.
    In Windows (Windows 10 1809) where the server run the Program is still running but I can't force close it via task manager and I don't know why.
    When I start the TS server again it don't do nothing. In the end I always need to restart my Server (Windows) and then I can start the Teamspeak Server again.
    After that I works a random time and then it freezes again.
    Before Version 3.7.0 it did this very rare but since 3.7.0 it is almost every 1 to 2 days.
    Because I don't know what log you need I post I from the last 2 days. It happen on the 30.03 last time in the evening.
    It worked very good until I updated. I don't have made any changes to firewall or other things. The only change I made simultaneous was to upgrade to a gtx 1660 for Transcoding purpose.
    I hope you can help me with this.
    Thanks and have a nice Day.

    ts3server_2019-03-29__08_29_30.913315_1.log:

    2019-03-29 08:29:32.152312|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987
    2019-03-30 22:38:27.554121|INFO |PktHandler |1 |Dropping client 1 because of ping timeout 19 0 0
    2019-03-30 22:38:27.569756|INFO |PktHandler |1 |Dropping client 4 because of ping timeout 19 0 0

    ts3server_2019-03-31__11_04_29.307005_1.log:

    2019-03-31 11:04:30.655204|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987

    ts3server_2019-03-31__11_04_29.307005_0.log:

    2019-03-31 11:04:29.307005|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-31 11:04:29.309069|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-31 11:04:29.309069|INFO |ServerLibPriv | |Using hardware aes
    2019-03-31 11:04:29.346163|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-31 11:04:29.346163|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-31 11:04:29.356328|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-31 11:04:29.410873|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-31 11:04:29.429177|INFO |Accounting | |Licensing Information
    2019-03-31 11:04:29.429177|INFO |Accounting | |licensed to : Anonymous
    2019-03-31 11:04:29.429177|INFO |Accounting | |type : No License
    2019-03-31 11:04:29.429177|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-31 11:04:29.429177|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-31 11:04:29.429177|INFO |Accounting | |max virtualservers: 1
    2019-03-31 11:04:29.429177|INFO |Accounting | |max slots : 32
    2019-03-31 11:04:29.482140|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 11:04:30.542204|INFO | | |Puzzle precompute time: 1076
    2019-03-31 11:04:30.554204|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2019-03-31 11:04:30.657206|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2019-03-31 11:04:30.658208|INFO |Query | |listening for query ssh on 0.0.0.0:10022, [::]:10022
    2019-03-31 11:04:30.678207|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,

    ts3server_2019-03-29__08_29_30.913315_0.log:

    2019-03-29 08:29:30.913315|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-29 08:29:30.914318|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-29 08:29:30.914318|INFO |ServerLibPriv | |Using hardware aes
    2019-03-29 08:29:30.946316|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-29 08:29:30.946316|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-29 08:29:30.953316|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-29 08:29:30.989316|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-29 08:29:31.003320|INFO |Accounting | |Licensing Information
    2019-03-29 08:29:31.003320|INFO |Accounting | |licensed to : Anonymous
    2019-03-29 08:29:31.003320|INFO |Accounting | |type : No License
    2019-03-29 08:29:31.003320|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-29 08:29:31.003320|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-29 08:29:31.003320|INFO |Accounting | |max virtualservers: 1
    2019-03-29 08:29:31.003320|INFO |Accounting | |max slots : 32
    2019-03-29 08:29:31.055311|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-29 08:29:32.083316|INFO | | |Puzzle precompute time: 1059
    2019-03-29 08:29:32.089313|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2019-03-29 08:29:32.153340|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
    2019-03-29 08:29:32.154316|INFO |Query | |listening for query ssh on 0.0.0.0:10022, [::]:10022
    2019-03-29 08:29:32.164316|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2019-03-30 08:29:31.088243|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 06:41:35.131627|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2019-03-31 08:29:42.132141|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2019-03-31 11:29:42.159843|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated

    ts3server_2019-03-31__12_01_40.728800_0.log:

    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.7.0 (2019-03-19 08:14:06)
    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |SystemInformation: Windows 10 (17763) x64 (AMD or Intel) Binary: 64bit
    2019-03-31 12:01:40.728800|INFO |ServerLibPriv | |Using hardware aes
    2019-03-31 12:01:40.756813|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-03-31 12:01:40.756813|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-03-31 12:01:40.760814|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-03-31 12:01:40.785803|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
    2019-03-31 12:01:40.789811|INFO |Accounting | |Licensing Information
    2019-03-31 12:01:40.789811|INFO |Accounting | |licensed to : Anonymous
    2019-03-31 12:01:40.789811|INFO |Accounting | |type : No License
    2019-03-31 12:01:40.789811|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-03-31 12:01:40.789811|INFO |Accounting | |ending date : Fri Jan 31 00:00:00 2020
    2019-03-31 12:01:40.789811|INFO |Accounting | |max virtualservers: 1
    2019-03-31 12:01:40.789811|INFO |Accounting | |max slots : 32
    2019-03-31 12:01:40.824813|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
    2019-03-31 12:01:41.653852|INFO | | |Puzzle precompute time: 844
    2019-03-31 12:01:41.657865|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
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  2. April 1st, 2019, 10:37 AM #2
    dante696
    dante696 is offline
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    Bitte versuche mal folgendes wenn das problem wieder auftritt.
    Lass den Server an und schalte deine Firewall aus und versuche wieder zu verbinden.

    Seit Windows 1809 spinnt die Firewall gerne rum. Ich selbat hab täglich beim Testen ähnliche probleme mit Ihr
    Last edited by dante696; April 1st, 2019 at 01:11 PM.
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  3. April 1st, 2019, 12:03 PM #3
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Hallo dante696
    Danke für die Hilfe.
    Werd ich gerne mal testen und dann Bescheid geben. Kann gut sein das es an einem Windows Update liegt (wie oft der Fall bei anderen Problemen).
    Gruess
    Yves
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  4. April 1st, 2019, 08:22 PM #4
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Hallo Miteinander
    Heute ist es wieder passiert. Dieses mal als ich den TS Client geschlossen habe. Ich habe dann die Windows Firewall auf dem Server komplett abgeschalten aber hat leider am Ergebnis nichts geändert. Ich musste den Windows 10 Server neu booten.
    Gruss Yves
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  5. April 2nd, 2019, 02:39 PM #5
    dante696
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    Bitte update mal den Server auf Version 3.7.1 und wenn das Problem erneut auftritt, mach bitte ein Dump vom Prozess (im Task Manger).
    Diesen + die Server log 0 hätte ich gerne.

    Bitte nutze 7zip oder WinRAR oder sonstige Packprogramme um den Dump zu komprimieren und dann lädst du diesen bei irgendeinen host hoch.
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  6. April 2nd, 2019, 02:58 PM #6
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Danke vielmals für die Hilfe.
    Server ist nun auf Version 3.7.1. Werde mich wieder melden sobald ich mehr weis.
    Gruess Yves
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  7. April 3rd, 2019, 07:40 AM #7
    dante696
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    Uns würde noch interessieren, wie viele User auf dem Server sitzen und wie viele channel es gibt.
    Wie lange läuft der Server, bis es auftritt?
    Und laufen dort irgendwelche Bots oder Tools die den ServerQuery nutzen?
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  8. April 3rd, 2019, 08:16 AM #8
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Hallo Dante696
    Useranzahl: 1 bis 10 (an seltenen Tagen vielleicht auch mal 15)
    Channels haben wir 10 (mit Oberchannels die man nicht betreten kann sind es 14)
    Server läuft in letzter Zeit nur einen bis 2 Tage dann tritt es auf.
    Nein Keine Botts oder Tools.
    Falls du noch weitere Sachen wissen willst einfach Fragen.
    Danke und Gruess
    Yves
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  9. April 5th, 2019, 08:04 AM #9
    coolyves
    coolyves is offline -= TeamSpeak User =-
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    Hallo
    Der Server läuft nun seit 1.5 Tagen ohne Probleme.
    Ich glaube 3.7.1 hat das Problem behoben.
    (Zur kurzen Erweiterung. Ich habe gleichzeitig meinen Nvidia Driver von "Creators Ready" zurück auf "Game Ready" gewechselt.)
    Falls irgendwas am Wochenende passieren würde werde ich mich wieder melden. Ansonsten kann es als gelöst gekennzeichnet werden.
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  10. April 5th, 2019, 08:12 AM #10
    dante696
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    OK, machen wir so. Der Thread ist ja noch da, falls es doch nochmal auftritt
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  11. April 5th, 2019, 06:20 PM #11
    coolyves
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    Hallo Zusammen
    Leider ist es gerade jetzt wieder passiert. Dieses mal ist es passiert als ich etwa 1 Minute auf dem Server war. Ich schau mal ob es was bringt wenn ich meinen Client neu installiere. Letzes mal ist es ja passiert als ich den Server verlassen habe. Und ich war seit 2 Tagen nicht mehr auf dem Server und in dieser Zeit ist nichts passiert.
    Leider gibt die Log Datei auch nicht mehr Infos her es steht das ganz "Normale" Zeugs drin, dass auch schon letzes mal drin stand.
    Gruss Yves
    Last edited by coolyves; April 5th, 2019 at 06:39 PM.
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  12. April 13th, 2019, 09:15 AM #12
    coolyves
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    Hallo
    Wollte nur noch ein kleines Update geben. Seit dem Windows Update und dem neuinstallieren des Clients ist es nicht mehr aufgetreten.
    Ich glaube aber das es mit dem Windows Update behoben wurde (hatte DNS Probleme vorher die durch Windows verursacht wurden).
    Gruss Yves
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