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  1. #1
    Join Date
    October 2013
    Posts
    28

    server offline (shutdown)

    I have a teamspeak3 server that closes out of nowhere. How do I find the error? The reason he's closing ?

  2. #2
    Join Date
    May 2007
    Location
    Eastern NC
    Posts
    1,798
    Quote Originally Posted by daemoncesar View Post
    I have a teamspeak3 server that closes out of nowhere. How do I find the error? The reason he's closing ?
    Look at the log files, likely in log "0".

  3. #3
    Join Date
    October 2013
    Posts
    28
    I will wait and post results

    ts3server_2019-04-22__15_13_28.628188_0.log:

    2019-04-22 15:13:28.628388|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.1.3 (2018-04-27 20:24:32)
    2019-04-22 15:13:28.628676|INFO |ServerLibPriv | |SystemInformation: Linux 4.9.0-7-amd64 #1 SMP Debian 4.9.110-3+deb9u2 (2018-08-13) x86_64 Binary: 64bit
    2019-04-22 15:13:28.628718|INFO |ServerLibPriv | |Using hardware aes
    2019-04-22 15:13:28.635055|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2019-04-22 15:13:28.635196|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
    2019-04-22 15:13:28.637958|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2019-04-22 15:13:29.491936|INFO |Accounting | |Licensing Information
    2019-04-22 15:13:29.491996|INFO |Accounting | |type : Non-Profit License
    2019-04-22 15:13:29.492021|INFO |Accounting | |starting date : Tue Jan 1 00:00:00 2019
    2019-04-22 15:13:29.492031|INFO |Accounting | |ending date : Sun Jul 21 00:00:00 2019
    2019-04-22 15:13:29.492039|INFO |Accounting | |max virtualservers: 10
    2019-04-22 15:13:29.492047|INFO |Accounting | |max slots : 512
    2019-04-22 15:13:30.935778|INFO | | |Puzzle precompute time: 1413
    2019-04-22 15:13:30.936508|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
    2019-04-22 15:13:31.206400|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,
    2019-04-22 15:13:31.206645|INFO |Query | |listening on 0.0.0.0:10011, [::]:10011
    2019-04-22 15:13:40.496849|INFO |ServerLibPriv | |failed to download revocation list - count: 1
    2019-04-22 15:13:54.518095|ERROR |Accounting | |Error contacting server https://accounting2.teamspeak.com: CANCELED
    2019-04-22 15:13:54.525402|ERROR |Accounting | |Error contacting server https://backupaccounting2.teamspeak.com: RESOLVE_ERROR: Host not found (authoritative)
    2019-04-22 15:13:54.525474|ERROR |Accounting | |Unable to connect to accounting server
    2019-04-22 16:13:50.582919|INFO |ServerLibPriv | |failed to download revocation list - count: 2
    2019-04-22 17:13:29.577161|ERROR |Accounting | |Could not connect to accounting server after multiple attempts, shutting down server
    ts3server_2019-04-22__15_13_28.628188_1.log:

    2019-04-22 17:13:29.577583|INFO |VirtualServerBase|1 |client disconnected 'VERIKREISI'(id:40774) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.577699|INFO |VirtualServerBase|1 |client disconnected 'Aninha'(id:21111) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.577774|INFO |VirtualServerBase|1 |client disconnected 'Dom'(id:40773) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.577852|INFO |VirtualServerBase|1 |client disconnected 'Hugo'(id:41642) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.577915|INFO |VirtualServerBase|1 |client disconnected 'Bruno'(id:29284) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.577999|INFO |VirtualServerBase|1 |client disconnected 'barriga'(id:4) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.578077|INFO |VirtualServerBase|1 |client disconnected 'dinei'(id:43225) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.578162|INFO |VirtualServerBase|1 |client disconnected 'lud'(id:43363) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.578233|INFO |VirtualServerBase|1 |client disconnected 'Vem de boca'(id:43307) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.578298|INFO |VirtualServerBase|1 |client disconnected 'Allann'(id:43384) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.578377|INFO |VirtualServerBase|1 |client disconnected 'DragoN'(id:43441) reason 'reasonmsg=Server Shutdown!'
    2019-04-22 17:13:29.836841|INFO |VirtualServerBase|1 |stopped
    Last edited by dante696; April 23rd, 2019 at 07:47 AM. Reason: merged

  4. #4
    Join Date
    December 2015
    Posts
    271
    Quote Originally Posted by daemoncesar View Post
    2019-04-22 15:13:54.518095|ERROR |Accounting | |Error contacting server https://accounting2.teamspeak.com: CANCELED
    2019-04-22 15:13:54.525402|ERROR |Accounting | |Error contacting server https://backupaccounting2.teamspeak.com: RESOLVE_ERROR: Host not found (authoritative)
    2019-04-22 15:13:54.525474|ERROR |Accounting | |Unable to connect to accounting server
    2019-04-22 16:13:50.582919|INFO |ServerLibPriv | |failed to download revocation list - count: 2
    2019-04-22 17:13:29.577161|ERROR |Accounting | |Could not connect to accounting server after multiple attempts, shutting down server
    If the ports/routes are blocked/unreachable then it is total normal behavior that the server shuts down.

    Overview of used ports:
    https://support.teamspeakusa.com/ind...k-3-server-use

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