My TS5 client won't start

[Ferenc1994]

Good day ! I have a question, I got a beta key for ts5 which I activated and underloaded but this program does not start. The error messages also shows nothing. I have tried with 2 computers and had the same errors. The person who gave me these keys, he has tried with my personality and for him it was good and was not a mistake. Test badge what Ts3 client shows me that I see only. What can I do now?https://www.youtube.com/watch?v=e3DW...ature=youtu.be

[dante696]

but this program does not start. The error messages also shows nothing. I have tried with 2 computers and had the same errors. ........ What can I do now?

Looks like client is started from a path on your hard drive that is not alphanumeric (A-z or 1-0) like c:\próba\TS5.
There is a known issue that the client won't start in that case. Same counts for the username on your operation system example: C:\Users\vizsgáló.


Only current fix is to move the client to a location where mentioned alphanumeric are used and to use a user where alphanumeric are used.
Or wait for next beta update. We are already working on this.

[Schweini123]

Hallo, mein Client will nicht starten. Wenn ich versuche das Programm zu starten erscheint neben der Maus für gefühlt 1 Frame das zeichen das ein Programm lädt. Jedoch wird das Programm nicht im Taskmanager angezeigt weder unter Prozesse noch unter Details. Verschiedene Speicherorte habe ich schon getestet. Probiert auf C:/Programme/Teamspeak5 /Teamspeak. Das ebenfalls auch auf einer anderen Festplatte. Log wird in dem AppdataOrdner nicht erstellt.

[Schweini123]

Hallo, ich kann den Teamspeak 5 Client nicht starten. Habe das bisher auf C:/Programme/Teamspeak und /Teamspeak5 installiert das habe ich auch auf anderen Festplatten getestet. Wenn ich versuche das Programm zu starten bekomme ich kurz ein Ladesymbol an der Maus, aber nichts öffnet sich. Ebenfalls ist nichts in Prozesse und Dienste im Taskmanager zu finden. Ein Log wird ebenfalls nicht im dem Appdata Ordner erstellt. Das Betriebssystem ist Windows 10.

Problem gefunden der Benutzername darf ebenfalls keine Umlaute besitzen
mfg

[lili11]

The same problem

[Kekskind1992]

Hi lili11,

Does your Username or the Path to Teamspeak binaries contains any special characters like "'´-âá"?
I dont know if this got already fixed by todays update to beta12. Try the latest version: beta.teamspeak.com
But if not its a bit more complicated:

If your path to Teamspeak binaries contains special characters. Try to move TS to something easier to reach like "C:\TS5"
If your windows username contains special characters you could add a new user to your system with a simpler name.

[dante696]

Yes Beta 12 does fix the problem.
Using latest installer from https://beta.teamspeak.com/ should solve the issue.