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  1. #1
    Join Date
    May 2018
    Posts
    3

    i can't login my own myteamspeak account

    when i try to login my myteamspeak account, it just gets "login failed" error. but i can login with any other account.
    i haven't recieved any mail from teamspeak team or any admin that says "your account has some issues" or something like that. i don't know what is going on with my account. any team member can help me?

  2. #2
    Join Date
    August 2014
    Posts
    146
    Hello try changing your password and try again.
    https://www.myteamspeak.com/password-reset
    cordially

  3. #3
    Join Date
    May 2018
    Posts
    3
    it worked, i can login my account but now i have sync problems, my identities and my bookmarks are not syncing now..

  4. #4
    Join Date
    June 2008
    Posts
    18,259
    Quote Originally Posted by Dragon34 View Post
    Hello try changing your password and try again.
    https://www.myteamspeak.com/password-reset
    cordially
    That is not how you change your password!
    It's a reset and a reset will cause him loosing all his data in case he does not have his recovery key.

    The right way to change is to login on website or in client and change it there.

    Quote Originally Posted by mrmorningstar View Post
    it worked, i can login my account but now i have sync problems, my identities and my bookmarks are not syncing now..
    Your account could not be encrypted in case you did not use your recovery key when asked for it.
    You have to use it now or use fallback to setup a new one (all old synced data will be wiped).
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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