Yesterday 5 unknown users joined my TS3-server in a matter of seconds and somehow were able to submit "complaints" via the complain option.
Eventhough "guests" have no permission to submit complains on my server this guest was able to ban one of my regular members.
The default server setting for this option is:
5 complaints = 20 minute ban.
I have since reviewed all the options and didn't find any missconfigurations
As a workaround I raised the number of needed complaints to "999999".