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  1. #1
    Join Date
    December 2013
    Posts
    7

    Problem with my myTeamSpeak account - where can I get help?

    So I just logged in to my myTeamSpeak account to change my e-mail adress.

    I never received the confirmation e-mail I should get (yes I checked my spam folders) so I tried it again.

    The second time I was told that my new e-mail is already in use, I then tried to use password reset on it.

    I get the e-mails for resetting my password but the two times I tried it both times it failed in the end.

    Now I'm not even able to log in to my account again neither with my old or new credentials.


    What can I do now and who can help me?

  2. #2
    Join Date
    June 2008
    Posts
    18,513
    The old login data did not get touched.

    What you tried is not possible. You can not reset your password while a mail change is in process.
    You must finish this process first or wait 48 hours before you can reset your password.

    Can you tell me your mail address in a private message in this form user at mail.com
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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