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  1. #1
    Join Date
    December 2009
    Location
    France
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    8

    Solved Balance Issue with Logitech G35 and G930

    Edit by mod
    Before anyone reports this as a bug, please read G35 balance issue


    Hello, thanks and congratulation for this very nice new TS3.

    I've got a little issue with G35 headset:
    I hear the others users talking only in the rigth side, while the other sounds (connexion, channel left etc) is played on the both side.
    I notice that if I play a little with the 3D sound effet, I can manage to hear the talking from the both side.

    This may be a conflict between logitech software's "Surround Sound" and 3D Effect.

    Thanks again
    Grim
    Last edited by dante696; June 7th, 2010 at 09:56 AM.

  2. #2
    Join Date
    June 2003
    Posts
    272
    Try unchecking the "Enable 3D Sound" option and try again.

  3. #3
    Join Date
    December 2009
    Location
    Perth, Australia
    Posts
    9
    I've had similar issues with my headset. With default teamspeak settings, it sounds like everyone is coming from behind and to the right of me, although all the teamspeak audio sounds fine. I've done some testing and this is what I have so far.

    Program sounds fine when i'm using my 5.1 speakers without 3D sound.
    Sounds fine with i'm using my g35 in surround sound.
    (for those of you who don't know, the headset has a switch on the back to switch between stereo and surround sound 7.1 which is dolby emulated surround. I generally have it switched to stereo as it makes most of my games sound normal)
    As soon as you switch it to stereo, it sounds like people are behind and to the right.
    With 3D sound ON, and everyone centered, it still sounds like that.
    If I move MYSELF slightly off center (tiny bit up, tiny bit right) it seems to sound as close to normal as it should.
    The g35 is stuck as a 7.1 device, it can not be changed to stereo. My guess is the fact that the headset reads as a 7.1 device but plays in stereo has something to do with why TS3 can't figure it out properly.

    Still haven't found a proper fix for the issue, but i'll keep posted with any information I find, and will keep an eye out for similar issues.

  4. #4
    Join Date
    December 2009
    Location
    France
    Posts
    8
    Quote Originally Posted by maggy View Post
    Try unchecking the "Enable 3D Sound" option and try again.
    In fact, if I don't check this option, I never get talking sound in the Left side (I specify "talking sound", because Notification sounds work great)

    Grim

  5. #5
    Join Date
    December 2009
    Location
    Belgium
    Posts
    162

    Question

    Quote Originally Posted by Grimgold View Post
    In fact, if I don't check this option, I never get talking sound in the Left side (I specify "talking sound", because Notification sounds work great)

    Grim
    Hey grim i have also the G35 and i hear everyone on my right speaker of my logitech headset :S Hope TS3 look into this matter

  6. #6
    Join Date
    December 2009
    Location
    France
    Posts
    8
    Just do what DjOli said:
    Enable 3D sound, and move yourself a little bit

    This is the only workaround that I found

    Grim

  7. #7
    Join Date
    December 2009
    Location
    Belgium
    Posts
    162
    Quote Originally Posted by Grimgold View Post
    Just do what DjOli said:
    Enable 3D sound, and move yourself a little bit

    This is the only workaround that I found

    Grim
    What you mean whit move yourself a bit ? you mean move the headset on your head or?

  8. #8
    Join Date
    December 2009
    Location
    France
    Posts
    8
    Rick-click on the channel you're in, then "setup 3D Sound".
    Check the "Enable 3D Sound" in the bottom left, then move "yourself" (ie the little green man in the middle of the grid )

    Grim

  9. #9
    Join Date
    December 2009
    Location
    Belgium
    Posts
    162
    well i turn on the suround button and and turn on the 3D sound in TS3 and i hear everyone much better now more in center also but normaly i dont play whit this setting because everything sounds surrounded :s

  10. #10
    Join Date
    December 2009
    Location
    France
    Posts
    8
    No need to activate G35 surround sound switch. Just activate the ts3 3D sound and move a little bit as explain

    Grim

  11. #11
    Join Date
    December 2009
    Location
    North Dakota, USA
    Posts
    2
    A friend of mine and myself have the same issue with the G35. Used the same work around as noted by Grimgold.

    Justed wanted to make a note of it for the development team.

  12. #12
    Join Date
    December 2009
    Location
    Perth, Australia
    Posts
    9
    Quote Originally Posted by da_stinger9 View Post
    Used the same work around as noted by Grimgold.
    WHAAAAA?

    Lol. Well, glad you've all managed to get it working, at least for now. So far the only solutions i've found are just moving you from the center with 3d sound enabled and headset set to stereo, or with 3d sound off (would probably work with on too) and the headset set to surround. I'm sure it's one of those things that's on the big list of things to do, and the devs are very busy people, so I guess we shall be patient for now. I'll keep this posted if I find anything else.

  13. #13
    Join Date
    December 2009
    Location
    France
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    Quote Originally Posted by DjOli View Post
    WHAAAAA?
    So far the only solutions i've found are just moving you from the center with 3d sound enabled and headset set to stereo, or with 3d sound off (would probably work with on too) and the headset set to surround. I'm sure it's one of those things that's on the big list of things to do, and the devs are very busy people, so I guess we shall be patient for now. I'll keep this posted if I find anything else.
    I think we all (G35 users) use this.

    I'll quote myself:
    Quote Originally Posted by Grimgold
    Just do what DjOli said:
    Enable 3D sound, and move yourself a little bit

    This is the only workaround that I found
    This is just what you've explain much better than me in the first place

    Grim

  14. #14
    Join Date
    January 2010
    Location
    Germany
    Posts
    1

    G35 und TS3 bug?

    Dear modeator! If you delete Thread, please tell me why! thank you!
    Because this forum is english only atm.

    Hi!

    I'll write this in german, because my english is to rusty!

    This is my problem:

    As OS is use Windows 7 (Prof/64 bit) and my client is Beta 9 , my headset Logitech G35.

    On TS3 i only can here user from right side! When i switch to mode 7.1 all works fine again.
    I tryed to reinstall all drivers and codec packs, but did it not help.
    When i use my headset without drivers, then all works fine without 7.1 (But i need it for L4Dē! Else my Sound is so tinny).

    In TS2, I can hear all voices in stereo, doesn't matter what position my switch is.

    Who has the same problem and can help me?
    Last edited by dante696; January 4th, 2010 at 03:36 PM. Reason: Translated to english only :P

  15. #15
    Join Date
    January 2010
    Location
    Des Moines Iowa
    Posts
    2

    TS 3 and G35 logitech headphones

    I headphones are in direct mode I only hear other TS users out of the left headphone speaker, when headphones are in surround mode I hear them fine.
    All gaming sounds work great in either headphone mode. Any help would be great.
    I also posted this over in the logitech forums

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