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  1. #1
    Join Date
    December 2009
    Location
    USA
    Posts
    12

    Server shuts down after 1 hour

    After I installed TS3 server it seems to stop working after about 1 hour.

    In the log the first indication of problem is listed below.

    2009-12-19 22:57:22.735244|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality

    then about 1 hour later I get this.

    2009-12-19 23:57:26.971609|ERROR |Accounting | | failed to update accounting service

    and 10 sec after that server shutsdown.

    Any help would be appreciated.

    I am using Windows XP Professional 32 bit.

    and Teamspeak 3 windows 32 bit server more information can be provided if needed.

  2. #2
    Join Date
    December 2009
    Location
    Norwich, UK
    Posts
    136
    Few people appear to have been getting this in the past hour or two... keep an eye on other posts.

  3. #3
    Join Date
    December 2009
    Location
    lutz
    Posts
    39
    Sounds as if it calls home? what do you do in a lan based enviroment with no internet?

  4. #4
    Join Date
    December 2009
    Location
    SWE
    Posts
    9
    Quote Originally Posted by Swede73 View Post
    After I installed TS3 server it seems to stop working after about 1 hour.

    In the log the first indication of problem is listed below.

    2009-12-19 22:57:22.735244|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality

    then about 1 hour later I get this.

    2009-12-19 23:57:26.971609|ERROR |Accounting | | failed to update accounting service

    and 10 sec after that server shutsdown.

    Any help would be appreciated.

    I am using Windows XP Professional 32 bit.

    and Teamspeak 3 windows 32 bit server more information can be provided if needed.
    Have got the same problem, anyone know what to do?

  5. #5
    Join Date
    December 2009
    Location
    United States
    Posts
    7
    Quote Originally Posted by Ex3mE View Post
    Have got the same problem, anyone know what to do?
    Check your HOSTS file, antivirus, firewall, router. ETC. It seems that the outgoing connection is being blocked, and or the server is not receiving any information while fetching. For whatever reason. It's looking for a license server to validate to.

    ---

    Scratch that, there may be more to it, assuming its in reference to an earlier post.

    I may have to add "Accounting ServicE" may have something to do with the actually running of the program, I myself, can't really say much. But the network one, seems more reliable to fall upon. At the moment, consider your options.

  6. #6
    Join Date
    January 2008
    Location
    USA
    Posts
    9
    my server has been up and running 23hrs, 31 minutes no problems at all of disconnecting.

  7. #7
    Join Date
    December 2009
    Location
    USA
    Posts
    12
    I checked my router and opened up some of the missing ports but still seems to get a message not able to see licence file.

  8. #8
    Join Date
    February 2008
    Location
    WI - USA
    Posts
    37
    fixed problem in beta2... go to downloads page..
    or are you running beta2?

  9. #9
    Join Date
    December 2009
    Location
    USA
    Posts
    12
    Thanks I didnt know there was a new version downloading and installing now

  10. #10
    Join Date
    December 2009
    Location
    USA
    Posts
    12
    Installed beta2 and same thing again after 1 hour it shutsdown. And again its the accounting error. Everyone says there is another post about this problem and I have searched and found none. Is there a specific port that needs to be forwarded to the server. I have a functioning TS2 server running on same server.

    Just trying to get some help or advice I love the product just growing pains with new software.

  11. #11
    Join Date
    December 2009
    Location
    BE
    Posts
    1
    Similar problem:

    2009-12-20 19:33:38.562500|ERROR |Accounting | | failed to update accounting service

  12. #12
    Join Date
    December 2009
    Location
    Vancouver, BC
    Posts
    89
    I'm ran the beta 1 server and didn't have this problem. My beta 2 server has been up and running for almost 2 hours with no problems.

    Windows 7 64-bit server.

  13. #13
    Join Date
    December 2009
    Location
    Germany Bavaria
    Posts
    5
    I have the same problem with the Server it close down between 30 Minutes an one houer.
    The problem is in Beta1 and in Beta2
    I have startet with ini file and also without ini file, the problem is the same

    Has anybody an idea ?

  14. #14
    Join Date
    December 2009
    Location
    Somewhere in null...
    Posts
    28
    I to am having this problem. However, for me it seems as if the server disconnects if no one is "using" it. i.e. they are idling in the server but aren't actually speaking.

    Here is what I get in my logs.

    2009-12-21 12:53:50.341250|ERROR |Accounting | | failed to update accounting service
    2009-12-21 12:53:50.419375|INFO |VirtualServer | 1| client disconnected 'SomeUser1'(id:23) reason 'reasonmsg=Server Shutdown!'
    2009-12-21 12:53:50.419375|INFO |VirtualServer | 1| client disconnected 'SomeUser2'(id:13) reason 'reasonmsg=Server Shutdown!'
    2009-12-21 12:53:50.419375|INFO |VirtualServer | 1| client disconnected 'SomeUser3'(id:4) reason 'reasonmsg=Server Shutdown!'
    One thing that I've also noticed, is that the MasterServer still seems to be running, and it is only the virtualserver that has quit.

  15. #15
    Join Date
    December 2009
    Location
    Germany
    Posts
    18
    guess http://accounting.teamspeak.com is not reachable for you or could not be contacted at that moment.

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