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  1. #1
    Join Date
    December 2009
    Location
    Holland
    Posts
    37

    Failed to remove existing loca/templ avatar copy

    I keep getting this message if I to add an avatar.
    Everyone else can ad and remove an avatar bud not me! I.m an admin!


    2009-12-21 12:28:11.757846 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.xbm *.xpm
    2009-12-21 12:28:14.054846 ClientUI Info Avatar file size check: 1 51200
    2009-12-21 12:28:14.055846 ClientUI Warning Failed to remove existing local avatar copy

    What must/can I do to fix this?

  2. #2
    Join Date
    December 2006
    Location
    Germany, Bay, Würzburg,...
    Posts
    3,083
    Try starting your Client with administrator privileges. That could be the cause if you installed TS3 as administrator.

  3. #3
    Join Date
    December 2009
    Location
    Holland
    Posts
    37
    Thx for the replay,

    I have tried that bud that did not work

  4. #4
    Join Date
    December 2009
    Location
    Holland
    Posts
    37
    Does have someone a clue?
    Last edited by FDCP_NEO (NL); December 23rd, 2009 at 12:49 PM.

  5. #5
    Join Date
    December 2009
    Location
    The Game!
    Posts
    236
    I believe this to be a Windows TS3 Client Bug.
    I experienced that problem too after setting an avatar on my testserver and then trying to change it again.
    It seems like the client cannot delete the cached avatar file in the following folder :
    Code:
    [HDD]:\Users\[USERNAME]\AppData\Local\Temp
    [edit] : maybe I should add that this is a hidden system-folder, however just typing the correct address into your address bar should take you there

    Manually deleting the file named :
    Code:
    avatar
    will enable you to change your avatar again.
    Probably only once tough, because the cache file will be recreated, so you will have to delete it every time you want to change your avatar.
    (its just a simple image file without any extension, adding the extension will reveal that its your avatar)

    I hope that this can be fixed in a future release.
    (I didnt see any bugreport forum/thread so i'll assume that the devs will read this too )

  6. #6
    Join Date
    December 2009
    Location
    Holland
    Posts
    37

    Thumbs up

    2 thumbs up for you this worked thank you for the solution!

  7. #7
    Join Date
    January 2010
    Location
    France
    Posts
    2

    Avatar Using ?

    Hello,
    I have a teamspeak 3 server installed on debian.

    Server work fine but i can't use avatar. When a try to set an avatar i have already the same error message.

    UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.xbm *.xpm
    ClientUI Info Avatar file size check: 1 51200
    ClientUI Warning Failed to remove existing local avatar copy

    Port 30033 is open, files upload works...
    directory ts3/files/virtualserver_4/internal is empty, is it this directory for avatar?

    Why avatar doesn't works?
    How resolve this problem?

    Thanks

    *** Thread Merged ***
    Last edited by florian_fr40; October 22nd, 2011 at 11:45 AM.

  8. #8
    Join Date
    December 2009
    Location
    The Game!
    Posts
    236
    It's not a server problem, it's a client problem :
    http://forum.teamspeak.com/showthrea...732#post205732

  9. #9
    Join Date
    January 2010
    Location
    France
    Posts
    2
    Thats good ^^ thanks a lot

  10. #10
    Join Date
    January 2010
    Location
    athens, ga
    Posts
    24
    I am happy it worked for some people, however i am still getting the message, even after i delete the avatar copy in the specified folder. I am also running TS3 as an administrator. Are there any other solutions?

  11. #11
    Join Date
    March 2010
    Location
    UK
    Posts
    1
    Having the exact same issue, tried deleting the avatar file a couple of times, went into TS3 directory and removed all files and folders in relation to previously added avatars and still will not work

    Heh seconds after typing this I found another way around it... I did exactly as said above:

    Quote Originally Posted by TheMinz View Post
    I believe this to be a Windows TS3 Client Bug.
    I experienced that problem too after setting an avatar on my testserver and then trying to change it again.
    It seems like the client cannot delete the cached avatar file in the following folder :
    Code:
    [HDD]:\Users\[USERNAME]\AppData\Local\Temp
    [edit] : maybe I should add that this is a hidden system-folder, however just typing the correct address into your address bar should take you there

    Manually deleting the file named :
    Code:
    avatar
    will enable you to change your avatar again.
    Probably only once tough, because the cache file will be recreated, so you will have to delete it every time you want to change your avatar.
    (its just a simple image file without any extension, adding the extension will reveal that its your avatar)

    I hope that this can be fixed in a future release.
    (I didnt see any bugreport forum/thread so i'll assume that the devs will read this too )
    But also went to C:\Documents and Settings\[USER]\Application Data\TS3Client\cache (XP directories) and deleted the files there which allowed me to add an avatar, also a involves going into hidden folders. That said, that is the install directory so just find where you installed TS3 and open the cache folder, delete and you should be away...

  12. #12
    Join Date
    April 2010
    Location
    Bulgaria
    Posts
    1
    [/QUOTE] But also went to C:\Documents and Settings\[USER]\Application Data\TS3Client\cache (XP directories) and deleted the files there which allowed me to add an avatar, also a involves going into hidden folders. That said, that is the install directory so just find where you installed TS3 and open the cache folder, delete and you should be away...[/QUOTE]

    Everything said in that topic,doesn`t help me a bit. All the same errors,exactly as the topic`s author errors....PLS help me solve that out..i can even give an admin my tiemviewer data to fix that....I deleted cache folders on 2 locations and nothing fix my problem...d*mn help me pls

  13. #13
    Join Date
    February 2011
    Location
    Houston
    Posts
    3

    Warning Failed to remove existing local avatar copy

    This client I use most is the on the server I, ie master priviledge account key. I have never been able to set an avatar. There is no delete avatar option I see on my other clients, but when I try to "Set Avatar", I see the message "Failed to remove existing local avatar copy" in the client log.

    All other clients are able to upload fine. Ports are open on firewall
    Ive tried URL and local paths.
    Newest server beta and client (DL in the last 3 or 4 days)

  14. #14
    Join Date
    February 2011
    Location
    Houston
    Posts
    3
    Can I just manually delete the file? Where is it located? whats the naming convention to make sure I delete mine, and not someone elses??

  15. #15
    Join Date
    May 2010
    Posts
    6,310
    Hello

    What is your client version ?
    This thread can help you : http://forum.teamspeak.com/archive/i...p/t-47043.html

    Also try to clear you client cache :
    - logout from your server.
    - Settings > Options > Security > Clear Cache

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