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  1. #1
    Join Date
    July 2008
    Location
    canada
    Posts
    77

    Exclamation Beta17 server hang, ERROR PktHandler

    Beta17 did not fix the server hanging issue, here is the end of the log before it hung:

    lots of these,

    2010-02-03 18:40:30.288404|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:09.682044|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:13.377828|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:17.117078|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:25.661882|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:28.929999|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:32.858740|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:33.715328|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:34.588842|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:35.480291|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:36.071972|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:36.755569|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:37.598113|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:38.473123|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:39.090847|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:39.817711|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:40.600328|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:41.317652|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:41.893635|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:42.654175|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:43.166187|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:42:43.789466|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:43:36.920090|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:43:41.051738|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:43:44.613749|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:43:49.425992|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:56:28.649233|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:56:42.111813|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:56:46.467344|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:58:04.654649|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:58:06.902687|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:58:07.819207|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:58:11.839871|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:58:50.666721|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:59:15.939282|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 18:59:31.366641|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:02:24.710338|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:02:42.336375|ERROR |PktHandler | 94| Client trying to use already in use clientID
    2010-02-03 19:05:05.822362|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:10:34.591253|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:39:42.408006|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:43:30.441623|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:43:34.390366|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:43:43.853192|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:43:57.871924|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:44:02.451605|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:44:06.911844|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:44:11.590032|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:44:13.704892|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:46:54.013437|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:46:59.433786|ERROR |PktHandler | 81| Client trying to use already in use clientID
    2010-02-03 19:47:21.853334|ERROR |PktHandler | 81| Client trying to use already in use clientID

    and more, do I have to schedule a killall and startup timer? this is happening daily now since beta 16 came out

  2. #2
    Join Date
    July 2008
    Location
    canada
    Posts
    77
    anything? is DEV Team working on it?
    I have had this happen to all our machines now, just a few minutes ago. All beta17
    The hanging is very annoying because I dont know how to detect it

    when I run ./ts3server_startscript.sh status, it says online even though it is hung

    beta18-pre1 doesnt address the issue either, this is too much crashing.

  3. #3
    Join Date
    July 2008
    Location
    canada
    Posts
    77
    bump, all servers are still crashing (hanging). customers getting very upset. is it even possible to go back to beta 15 or earlier, or would that messup all the clients who have the newest client software?

  4. #4
    Join Date
    June 2002
    Location
    Krün / Germany
    Posts
    1,638
    please check your ticket.

  5. #5
    Join Date
    July 2008
    Location
    canada
    Posts
    77
    I am responding to tickets, should I post here too? There are alot of issues.
    The biggest one seems to be failed installs, log file reporting:

    2010-02-04 09:10:32.748027|INFO |VirtualServer | 38| listening on <virtual>
    2010-02-04 09:10:32.760151|INFO |VirtualSvrMgr | | startServer() VirtualServer(38) started

    this doesnt even make sense, listening on <virtual> ??? thats exactly what the log says.

    after this occurred the entire /files folder got deleted, there is channels and internal inside the new created /files, where it should be inside /files/virtualserver_#/internal

    there is so much going wrong, i cant believe this wasnt tested before being released to customers, beta 16 and beta 17 are just horrible for linux amd 64, everything is going wrong since

    what am I suppose to do? I have submitted all kinds of logs and I need a solution fast from the dev team how to restore ts3 to a reasonable working state

    new installs fail, server hangs, /files folder gets completely deleted, wow really...

    I am baby sitting this thing

  6. #6
    Join Date
    July 2008
    Location
    canada
    Posts
    77

    Question how to revert back to beta15? suppress popup message?

    Hi, I was thinking it would be best to go back to beta15 as 16 and 17 have only caused problems for everyone and customers are getting upset.
    Just 1 problem, when I connect to beta15 server a popup box occurs saying "server outdated".

    how to get rid of popup outdated box?

    I suppose beta 17 could be fixed, but that doesnt look like its going to happen anytime soon. I need a fix for my customers, if I can just get rid of the popup outdated message for beta15 I think that is a much more stable release for everyone

  7. #7
    Join Date
    June 2008
    Posts
    17,932
    This message comes from client. There is no way to deactivate it.

  8. #8
    Join Date
    July 2008
    Location
    canada
    Posts
    77
    im running out of options, this TS3 beta is killing me. Requires 24/7 monitoring with all the problems. I may have to deal with that stupid popup then unless the dev team fixes this, but they dont even know what the problem is yet
    I guess nobody is testing linux amd 64, thats what all my machines have in common, and being updated from pre-release alpha stage. All are experiencing the same issues, I cant even make installs knowing if it will work or not.
    The hanging I can deal with, but installs failing (sometimes, never after a restart) is too much

    the only solution i see right now is to kill ts3 forcefully before every install, kind of ridiculous

  9. #9
    Join Date
    June 2006
    Location
    England, Hertfordshire
    Posts
    249
    This is why you make backups, like what normal hosts does

  10. #10
    Join Date
    July 2002
    Location
    Germany
    Posts
    2,192
    Hi,

    this thread is not a very good basis to help/debug your problems, because in this thread you mix multiple issues together. Also this thread contains a lot of ranting which does not help either. Also there is no point in duplicating support requests in the ticket system and forum. Here are my suggestions:

    (a) Stick to the forum OR the ticket system *only*
    (b) Make a fresh start. Start new threads/tickets, one per technical issue
    (c) Try to keep each thread/ticket as clean and as technical as possible. Describe only the one problem, describe it well. Don't rant, be calm. Attach all relevant information (which build, what the log says, in which situations the problem occurs etc.)

    I am sure if you follow my tips we will be able to help you
    You think my answer is stupid ? Read This:
    http://www.catb.org/~esr/faqs/smart-...ons.html#intro

    In a world without fences and walls - who needs windows and gates ?

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