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  1. #1
    Join Date
    May 2006
    Location
    USA
    Posts
    172

    Server Going Down?

    I cant tell ya squat about our server because we rent, but I do know its linux and I do know that it goes down multiple times a day and I need to keep going into our control panel and restarting it.

    This has been going on for the past couple of versions (17 and 18), cant really recall if it happened in previous versions other then these 2. In the client window it says:

    "<01:50:45> Server has been shut down: Server Shutdown!"

    WTH?

    I have to talked to people who rent from places other then where we get ours from and then claim not to have any crashes... so Im just wondering what could be the issue?

  2. #2
    Join Date
    June 2002
    Location
    Krün / Germany
    Posts
    1,638
    please provide us the COMPLETE log file

  3. #3
    Join Date
    May 2006
    Location
    USA
    Posts
    172
    What log file do you want? As I said, we rent this from a provider.

    --- Merged ---

    Anybody else help me with this? What log file is he referring to? How and where do I find this?
    Last edited by florian_fr40; November 15th, 2011 at 10:21 AM.

  4. #4
    Join Date
    February 2010
    Location
    california
    Posts
    2
    I'm having the same problem. I rent my teamspeak3 from gameservers.com and it has been crashing constantly. The longest it has stayed up for in the past few days is 45 minutes but sometimes crashes after 5 minutes then I have to restart with their control panel.

    Server running 3.0.0-beta18 [Build: 10190] Linux

    Server Log:
    2/9/2010 5:00:00 PM VirtualServer Info stopped
    2/9/2010 5:04:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:04:01 PM VirtualServer Info stopped
    2/9/2010 5:08:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:08:00 PM VirtualServer Info stopped
    2/9/2010 5:10:04 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:10:05 PM VirtualServer Info stopped
    2/9/2010 5:13:56 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:13:57 PM VirtualServer Info stopped
    2/9/2010 5:16:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:16:06 PM VirtualServer Info stopped
    2/9/2010 5:20:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:20:01 PM VirtualServer Info stopped
    2/9/2010 5:24:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:24:01 PM VirtualServer Info stopped
    2/9/2010 5:27:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:27:59 PM VirtualServer Info stopped
    2/9/2010 5:30:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:30:06 PM VirtualServer Info stopped
    2/9/2010 5:34:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:34:01 PM VirtualServer Info stopped
    2/9/2010 5:38:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:38:01 PM VirtualServer Info stopped
    2/9/2010 5:40:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:40:04 PM VirtualServer Info stopped
    2/9/2010 5:46:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:46:01 PM VirtualServer Info stopped
    2/9/2010 5:48:04 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:48:04 PM VirtualServer Info stopped
    2/9/2010 5:50:06 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:50:08 PM VirtualServer Info stopped
    2/9/2010 5:54:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:54:01 PM VirtualServer Info stopped
    2/9/2010 5:57:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 5:57:59 PM VirtualServer Info stopped
    2/9/2010 6:01:57 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:01:58 PM VirtualServer Info stopped
    2/9/2010 6:08:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:08:01 PM VirtualServer Info stopped
    2/9/2010 6:11:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:12:00 PM VirtualServer Info stopped
    2/9/2010 6:16:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:16:00 PM VirtualServer Info stopped
    2/9/2010 6:22:02 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:22:02 PM VirtualServer Info stopped
    2/9/2010 6:25:58 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:25:59 PM VirtualServer Info stopped
    2/9/2010 6:30:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:30:01 PM VirtualServer Info stopped
    2/9/2010 6:34:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:34:01 PM VirtualServer Info stopped
    2/9/2010 6:38:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:38:01 PM VirtualServer Info stopped
    2/9/2010 6:42:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:42:01 PM VirtualServer Info stopped
    2/9/2010 6:46:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:46:00 PM VirtualServer Info stopped
    2/9/2010 6:49:56 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:49:57 PM VirtualServer Info stopped
    2/9/2010 6:52:08 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:52:09 PM VirtualServer Info stopped
    2/9/2010 6:56:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 6:56:01 PM VirtualServer Info stopped
    2/9/2010 7:02:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:02:01 PM VirtualServer Info stopped
    2/9/2010 7:05:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:06:00 PM VirtualServer Info stopped
    2/9/2010 7:10:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:10:01 PM VirtualServer Info stopped
    2/9/2010 7:14:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:14:01 PM VirtualServer Info stopped
    2/9/2010 7:17:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:17:59 PM VirtualServer Info stopped
    2/9/2010 7:21:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:22:00 PM VirtualServer Info stopped
    2/9/2010 7:26:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:26:01 PM VirtualServer Info stopped
    2/9/2010 7:30:02 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:30:02 PM VirtualServer Info stopped
    2/9/2010 7:32:04 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:32:04 PM VirtualServer Info stopped
    2/9/2010 7:34:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:34:06 PM VirtualServer Info stopped
    2/9/2010 7:37:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:37:59 PM VirtualServer Info stopped
    2/9/2010 7:41:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:42:00 PM VirtualServer Info stopped
    2/9/2010 7:46:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:46:01 PM VirtualServer Info stopped
    2/9/2010 7:49:56 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:49:57 PM VirtualServer Info stopped
    2/9/2010 7:52:02 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:52:02 PM VirtualServer Info stopped
    2/9/2010 7:52:24 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:52:25 PM VirtualServer Info stopped
    2/9/2010 7:52:34 PM VirtualServer Info listening on 63.209.37.155:9107
    2/9/2010 7:55:25 PM VirtualServer Info stopped
    2/9/2010 7:55:58 PM VirtualServer Info listening on <virtual>
    2/9/2010 7:55:59 PM VirtualServer Info stopped
    2/9/2010 7:59:40 PM VirtualServer Info listening on 63.209.37.155:9107

    --- Merged ---

    Quote Originally Posted by MaXXimus View Post
    Anybody else help me with this? What log file is he referring to? How and where do I find this?
    Go at the top of the ts3 client to tools, server log
    Last edited by florian_fr40; November 15th, 2011 at 10:22 AM.

  5. #5
    Join Date
    May 2006
    Location
    USA
    Posts
    172
    2/9/2010 11:53:59 AM VirtualServer Info stopped
    2/9/2010 11:56:09 AM VirtualServer Info listening on <virtual>
    2/9/2010 11:56:09 AM VirtualServer Info stopped
    2/9/2010 12:00:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:00:00 PM VirtualServer Info stopped
    2/9/2010 12:02:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:02:06 PM VirtualServer Info stopped
    2/9/2010 12:04:10 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:04:10 PM VirtualServer Info stopped
    2/9/2010 12:08:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:08:02 PM VirtualServer Info stopped
    2/9/2010 12:11:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:12:00 PM VirtualServer Info stopped
    2/9/2010 12:16:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:16:01 PM VirtualServer Info stopped
    2/9/2010 12:19:59 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:20:00 PM VirtualServer Info stopped
    2/9/2010 12:24:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:24:01 PM VirtualServer Info stopped
    2/9/2010 12:26:07 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:26:08 PM VirtualServer Info stopped
    2/9/2010 12:30:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:30:00 PM VirtualServer Info stopped
    2/9/2010 12:34:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:34:02 PM VirtualServer Info stopped
    2/9/2010 12:40:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:40:01 PM VirtualServer Info stopped
    2/9/2010 12:42:06 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:42:06 PM VirtualServer Info stopped
    2/9/2010 12:46:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:46:03 PM VirtualServer Info stopped
    2/9/2010 12:50:04 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:50:04 PM VirtualServer Info stopped
    2/9/2010 12:54:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:54:02 PM VirtualServer Info stopped
    2/9/2010 12:58:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 12:58:01 PM VirtualServer Info stopped
    2/9/2010 1:00:08 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:00:09 PM VirtualServer Info stopped
    2/9/2010 1:04:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:04:02 PM VirtualServer Info stopped
    2/9/2010 1:08:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:08:02 PM VirtualServer Info stopped
    2/9/2010 1:11:58 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:11:59 PM VirtualServer Info stopped
    2/9/2010 1:16:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:16:03 PM VirtualServer Info stopped
    2/9/2010 1:18:06 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:18:06 PM VirtualServer Info stopped
    2/9/2010 1:20:10 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:20:11 PM VirtualServer Info stopped
    2/9/2010 1:24:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:24:01 PM VirtualServer Info stopped
    2/9/2010 1:26:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:26:05 PM VirtualServer Info stopped
    2/9/2010 1:29:31 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:29:32 PM VirtualServer Info stopped
    2/9/2010 1:32:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:32:02 PM VirtualServer Info stopped
    2/9/2010 1:35:57 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:35:58 PM VirtualServer Info stopped
    2/9/2010 1:38:05 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:38:06 PM VirtualServer Info stopped
    2/9/2010 1:40:10 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:40:11 PM VirtualServer Info stopped
    2/9/2010 1:44:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:44:01 PM VirtualServer Info stopped
    2/9/2010 1:46:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:46:03 PM VirtualServer Info stopped
    2/9/2010 1:48:09 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:48:09 PM VirtualServer Info stopped
    2/9/2010 1:52:00 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:52:00 PM VirtualServer Info stopped
    2/9/2010 1:54:09 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:54:10 PM VirtualServer Info stopped
    2/9/2010 1:58:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 1:58:02 PM VirtualServer Info stopped
    2/9/2010 2:02:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:02:01 PM VirtualServer Info stopped
    2/9/2010 2:06:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:06:03 PM VirtualServer Info stopped
    2/9/2010 2:09:58 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:09:59 PM VirtualServer Info stopped
    2/9/2010 2:12:06 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:12:06 PM VirtualServer Info stopped
    2/9/2010 2:18:02 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:18:02 PM VirtualServer Info stopped
    2/9/2010 2:20:09 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:20:10 PM VirtualServer Info stopped
    2/9/2010 2:24:03 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:24:04 PM VirtualServer Info stopped
    2/9/2010 2:28:01 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:28:02 PM VirtualServer Info stopped
    2/9/2010 2:31:35 PM VirtualServer Info listening on <virtual>
    2/9/2010 2:31:35 PM VirtualServer Info stopped
    2/9/2010 2:31:43 PM VirtualServer Info listening on 66.55.142.230:9111
    2/9/2010 2:34:47 PM VirtualServer Info stopped
    2/9/2010 2:34:49 PM VirtualServer Info listening on 66.55.142.230:9111
    2/9/2010 3:06:48 PM VirtualServer Info listening on 66.55.142.230:9111
    2/9/2010 3:37:43 PM VirtualServer Info listening on 66.55.142.230:9111

    --- Merged ---

    And yea... I am with Gameservers as well and apparently they must be doing something wrong because others I have spoken to who rent elsewhere do not have this issue. I hate to switch because we getting an awesome rate (1/2 off) but having to switch back to TS2 because of no stability is driving me bonkers.

    Maybe some others who rent elsewhere can say if they also have this issue or not and if it Linux or Windows.
    Last edited by florian_fr40; November 15th, 2011 at 10:23 AM.

  6. #6
    Join Date
    January 2010
    Location
    USA
    Posts
    16
    I'm getting the same problem with my Linux TS3 Server. However, I run mines off a VPS.

  7. #7
    Join Date
    May 2006
    Location
    USA
    Posts
    172
    I seriously dont get this... how can we be into Beta Version 18 and this POS wanna be VOIP is still crashing like a SOB?

  8. #8
    Join Date
    February 2010
    Location
    california
    Posts
    2
    So after two days of constant crashing, my ts3 server has now been up for: 18 hours, 55 minutes and 46 seconds. Let's hope the streak continues . . . .

  9. #9
    Join Date
    December 2009
    Location
    Good old Germany
    Posts
    222
    Hi,

    guy's on your ts3 folder on your server you can find a folder with the name: /logs

    Look into it and reports the log files.

    Thank you.

    Also could help the OS , Version, ls -l and what was done before.

    Without exact information no one can help you!

    cheech

  10. #10
    Join Date
    December 2009
    Location
    CT
    Posts
    6
    Anyone who is renting through Gameservers.com should no longer be seeing this issue. We worked with the TS3 developers in order to find and fix the source of this issue.

  11. #11
    Join Date
    February 2010
    Location
    Riverside, California
    Posts
    1
    im still running into this issue on Gameservers.com ... It's happened at least 3 times that I was around in the past 4 hours. More from what I'm told.
    2/14/2010 10:10:25 AM VirtualServer Info stopped
    2/14/2010 10:10:30 AM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 10:18:04 AM VirtualServer Info stopped
    2/14/2010 10:18:12 AM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 10:40:59 AM VirtualServer Info stopped
    2/14/2010 10:41:25 AM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 10:56:00 AM VirtualServer Error connectionLost() invalid clientID: 10
    2/14/2010 12:28:32 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 12:42:50 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 1:02:01 PM VirtualServer Error connectionLost() invalid clientID: 12
    2/14/2010 1:57:49 PM VirtualServer Info stopped
    2/14/2010 1:57:53 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 2:10:08 PM VirtualServer Error connectionLost() invalid clientID: 11
    2/14/2010 2:43:58 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 2:56:01 PM VirtualServer Error connectionLost() invalid clientID: 8
    2/14/2010 3:47:50 PM VirtualServer Info stopped
    2/14/2010 3:47:52 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 7:27:55 PM VirtualServer Error connectionLost() invalid clientID: 26
    2/14/2010 8:20:10 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 9:03:36 PM VirtualServer Info stopped
    2/14/2010 9:03:45 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 9:50:08 PM VirtualServer Error connectionLost() invalid clientID: 23
    2/14/2010 10:46:03 PM VirtualServer Error connectionLost() invalid clientID: 46
    2/14/2010 10:48:51 PM VirtualServer Info listening on 8.6.2.2:9137
    2/14/2010 11:03:58 PM VirtualServer Info listening on 8.6.2.2:9137

    Havent a clue on the connectionlost data sets. in many cases, it doesnt show a server shutdown, where there was in fact a server shutdown... best showing would be the last. in the clients log, it shows me this
    <23:03:53> Server has been shut down: Server Shutdown!
    <23:03:53> Disconnected successfully
    <23:03:54> Trying to connect to server on 8.6.2.2:9137
    yet on the server log, it just shows a new listening query. The flip side is its auto restarting now, which is a huge difference over a week prior where it the server would crash and be unable to restart.

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