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  1. #1
    Join Date
    March 2010
    Location
    Swistzerland
    Posts
    7

    Unhappy Teamspeak Server always Shut Down

    Hi all

    Sry but my English is not so good

    I have a little problem withe the Teamspeak Server on my Windows Server.
    I have created a Service for the Teamspeak 3 Server, but sometimes the Server shutdown and i dont know why. In the logs is nothing to see.

    The Log file

    Code:
    2010-05-29 12:41:47.318500|INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta20 [Build: 10413], Windows
    2010-05-29 12:41:47.318500|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, (c)TeamSpeak Systems GmbH
    2010-05-29 12:41:47.318500|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.10
    2010-05-29 12:41:47.318500|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2010-05-29 12:41:47.724750|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2010-05-29 12:41:47.834125|DEVELOP |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2010-05-29 14:55:46.568500|CRITICAL|PermissionMgr | 10| clientDBID: 260 belongs to unknown ServerGroup: 0, error: invalid group ID
    and sometimes i get this

    Code:
    |INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta20 [Build: 10413], Windows
    |INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, (c)TeamSpeak Systems GmbH
    |INFO    |DatabaseQuery |   | dbPlugin version: 3.6.10
    |INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    |INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    |INFO    |SQL           |   | pruning old guest clients where last connected time is older than 30 days, clients to remove: 3
    |DEVELOP |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    |INFO    |Accounting    |   | Licensing Information
    What is false ?

    Thanks&Greets Kilroy

  2. #2
    Join Date
    December 2009
    Location
    The Game!
    Posts
    236
    Hi,
    This
    Code:
    2010-05-29 14:55:46.568500|CRITICAL|PermissionMgr | 10| clientDBID: 260 belongs to unknown ServerGroup: 0, error: invalid group ID
    should not be happening on a standard install, are you using some kind of webinterface for your server?
    As a quick fix i'd suggest manually deleting the user with DBID 260 from your database.

    As for :
    Code:
    2010-05-29 12:41:47.834125|DEVELOP |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    I'm guessing that your service starts up the server before Windows has its network services ready. If possible try delaying the service-start of teamspeak until all other services are loaded.

  3. #3
    Join Date
    March 2010
    Location
    Swistzerland
    Posts
    7
    Hello

    Thanks for the answer

    How can i open the sqlite Database?

    When i go to Rights>Client Rights> and then put the ID 260 in the Teamspeak cant find the user.

    How can i delay the Teamspeak service?

  4. #4
    Join Date
    December 2009
    Location
    The Game!
    Posts
    236
    To open the sqlite DB use a Tool like SQLiteman.

    I cant tell you how exactly you can delay your service startup but i now for sure that its possible. You will have too google for it.

  5. #5
    Join Date
    December 2004
    Location
    RF
    Posts
    3,006
    You just need to make TS3 dependent on TCPIP and AFD services.
    Then system will solve it for you.

  6. #6
    Join Date
    April 2013
    Posts
    34
    I have the same problem, especially in the evenings for a few days. The server has a bad connection or you can connect at all. On my settings can not be, because the days before everything was ok for months ...

    2013-06-17 06:01:55.203125|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.7.2 (2013-05-15 08:09:12)
    2013-06-17 06:01:55.234375|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-06-17 06:01:55.234375|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-06-17 06:01:55.234375|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-06-17 06:01:55.765625|INFO |Accounting | | Licensing Information
    2013-06-17 06:01:55.765625|INFO |Accounting | | type : Non-profit
    2013-06-17 06:01:55.765625|INFO |Accounting | | starting date : Tue Apr 16 00:00:00 2013
    2013-06-17 06:01:55.765625|INFO |Accounting | | ending date : Wed Oct 16 00:00:00 2013
    2013-06-17 06:01:55.765625|INFO |Accounting | | max virtualservers: 10
    2013-06-17 06:01:55.765625|INFO |Accounting | | max slots : 512
    2013-06-17 06:01:55.828125|INFO |FileManager | | listening on 0.0.0.0:30033
    2013-06-17 06:01:56.218750|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1, 87.106.255.142, 87.106.243.75,
    2013-06-17 06:01:56.218750|INFO |Query | | listening on 0.0.0.0:10011

    ... then comes in the evenings always add the following:

    2013-06-17 17:30:54.150883|ERROR | | | TS3ANetwork::ResolveHostName failed error: 11001 (Der angegebene Host ist unbekannt. ) 11001

    in English:

    2013-06-17 17:30:54.150883 | ERROR | | | TS3ANetwork :: ResolveHostName failed error: 11001 (No such host is known.) 11001

    It sucks, because it is also logged nowhere, where the problem may be and the support of TeamSpeak generally with their stupid standard answers, how should the problem of finding a normal user, if no one is willing to really help or are just stupid standard responses or establishes presumptions. Alone the support of the only all in English but is shows that it not at issue here is genuine assistance, but only to the sale of expensive licenses ...

    Looking forward now to the sermon and / or non-assistance, just because you open his mind says it again!

  7. #7
    Join Date
    September 2012
    Posts
    6,076
    Your server fails to contact our accounting services, which is required.
    Your DNS server fails to resolve accounting.teamspeak.com to the proper IP address. You can try and use a different DNS server that doesn't have these issues.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  8. #8
    Join Date
    April 2013
    Posts
    34
    I have a ROOT server and since you can not change the DNS, because that is obtained automatically from the provider. I also have the server for almost a year and the problem only occurs for about 3 days and usually always in the evening, then how can this be due to the DNS setting?

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