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Thread: Licensing error

  1. #1
    Join Date
    May 2010
    Location
    Belgium
    Posts
    4

    Licensing error

    Hello,

    I am trying to install a Linux x64 teamspeak server with a non profit license. I'm getting an error on the license file. The file is located in a subfolder, but when I place it in the root and change the ini file it still gives the same error that no valid license file has been found.

    Linux is centos

    This is my output:

    TeamSpeak Server 3.0.0-beta22 [Build: 10723]
    (c)TeamSpeak Systems GmbH

    Logging started
    2010-05-31 18:01:12.135149|INFO |ServerLibPriv | | Server Version: 3.0.0-beta22 [Build: 10723], Linux
    2010-05-31 18:01:12.135521|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, (c)TeamSpeak Systems GmbH
    2010-05-31 18:01:12.135586|INFO |DatabaseQuery | | dbPlugin version: 3.6.21
    2010-05-31 18:01:12.135972|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2010-05-31 18:01:12.142041|INFO |SQL | | pruning old database log entries where timestamp is older than 90 days
    2010-05-31 18:01:12.176851|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    :300335-31 18:01:12.193659|INFO |FileManager | | listening on x.x.x.x
    )010-05-31 18:01:12.525079|WARNING |VirtualSvrMgr | | no VirtualServer matches supplied machine_id(
    2010-05-31 18:01:12.525924|INFO |CIDRManager | | updated query_ip_whitelist ips: x.x.x.x
    :100115-31 18:01:12.526563|INFO |Query | | listening on x.x.x.x
    ^X2010-05-31 18:01:18.012704|INFO |ServerMain | | Received signal SIGINT, shutting down.

    My ini file:
    machine_id=
    default_voice_port=9987
    voice_ip=x.x.x.x
    licensepath=fatlan/
    filetransfer_port=30033
    filetransfer_ip=x.x.x.x
    query_port=10011
    query_ip=x.x.x.x
    query_ip_whitelist=query_ip_whitelist.txt
    query_ip_blacklist=query_ip_blacklist.txt
    logpath=logsfatlan/
    logquerycommands=0

    my startupline:
    ./ts3server_minimal_runscript.sh inifile=fatlan.ini


    I hope you have enough information with this to help me.

  2. #2
    Join Date
    May 2010
    Posts
    6,310
    hello,

    Try with put your licence file into the folder of server directly.

    And if you put the file in the folder tried by writing the following command in the server.ini

    "licensepath=./fatlan/"

  3. #3
    Join Date
    May 2010
    Location
    Belgium
    Posts
    4
    I did the previous but still no license found.

  4. #4
    Join Date
    December 2009
    Location
    The Game!
    Posts
    236
    [Edit]
    Try using fatlan without a slash to get it to work in that subdirectory or leave it blank if you put the
    file in your TS root folder.
    Last edited by TheMinz; June 1st, 2010 at 01:37 PM. Reason: removed confusing statement

  5. #5
    Join Date
    December 2009
    Location
    Germany
    Posts
    288
    under linux, ./ means a relative path, relative to your position. So in my opinion, ./fatlan/ is right.
    otherwise there is a bug in the teamspeak-server.

  6. #6
    Join Date
    May 2010
    Posts
    6,310
    OK

    So at this point I think that's better to restart all procedure.

    - Reset all file on folder.
    - Re-download the server.
    - Put your Lincence file.

    - And for this time try with your licence file in the server folder

  7. #7
    Join Date
    May 2010
    Location
    Belgium
    Posts
    4
    I tried the licence file today on my laptop, which is Mac OS X and that didn't work either. I just downloaded the server, put the licensekey.dat in the root folder and started it. No licensekey fount it says. Maybe there is something wrong with the key or something?

  8. #8
    Join Date
    May 2010
    Posts
    6,310
    OK

    Maybe your licence file download failed.

    Try this :
    http://npl.tritoncia.com/ts3npl.php?page=resend

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