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  1. #1
    Join Date
    June 2010
    Location
    US
    Posts
    11

    Accounting errors

    Hello everyone, I have developed a problem as of recent and I've searched high and low for an answer and have come up empty handed.

    The main server and the one virtual server we have running start fine. But they crash randomly. Sometimes it will happen multiple times a day, other times it won't happen for days on end. The log is as follows:

    Code:
    2010-06-13 01:39:58.068882|DEVELOP |              |   | TS3ANetwork::Connect failed error: 110
    2010-06-13 02:40:34.711750|ERROR   |Accounting    |   | not started, shutting down!
    2010-06-13 02:40:34.759275|ERROR   |Accounting    |   | not started, shutting down!
    2010-06-13 02:40:35.028070|INFO    |VirtualServer |  1| stopped
    2010-06-13 02:40:35.115968|INFO    |VirtualServer |  2| stopped
    2010-06-13 02:42:33.723483|WARNING |PermGroupMgr  |  1| cldbid: 2, double assigned for sgid: 6, ignoring!
    2010-06-13 02:42:33.724030|WARNING |PermGroupMgr  |  1| cldbid: 3, double assigned for sgid: 6, ignoring!
    2010-06-13 02:42:33.729054|WARNING |PermGroupMgr  |  1| cldbid: 6, double assigned for sgid: 6, ignoring!
    2010-06-13 02:42:33.734535|WARNING |PermGroupMgr  |  1| cldbid: 8, double assigned for sgid: 6, ignoring!
    2010-06-13 02:42:33.734940|WARNING |PermGroupMgr  |  1| cldbid: 9, double assigned for sgid: 6, ignoring!
    2010-06-13 02:42:33.771679|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2010-06-13 02:42:33.772206|INFO    |VirtualSvrMgr |   | startServer() VirtualServer(1) started
    2010-06-13 03:41:12.310787|ERROR   |Accounting    |   | not started, shutting down!
    2010-06-13 03:41:12.615397|INFO    |VirtualServer |  1| stopped
    The server is a Linux VPS running CentOS and Apache. Any help would be greatly appreciated.

  2. #2
    Join Date
    October 2003
    Location
    Germany
    Posts
    2,516
    This could be a connectivity related problem. Please check the following common issues:

    1. Make sure you don't have an outbound firewall preventing communication with accounting.teamspeak.com. ALL TCP and UDP ports should be open to accounting.teamspeak.com.
    2. Make sure DNS is working on your physical server. You might try to ping accounting.teamspeak.com to make sure DNS is resolving the IP address.

  3. #3
    Join Date
    June 2010
    Location
    US
    Posts
    11
    Sorry about the long time since replying, been super busy. I have checked everything that you suggested, and all is well there. I eventually re-installed the server, and that worked great, since the night of your repsonse. Untill last night. Right back to the same old.

    Now on startup attempt, this is what we get:

    Code:
    2010-07-01 19:37:39.737054|INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta25 [Build: 11421], Linux
    2010-07-01 19:37:39.737361|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2010-07-01 19:37:39.737390|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.21
    2010-07-01 19:37:39.737594|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2010-07-01 19:37:39.760919|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2010-07-01 19:40:49.039210|DEVELOP |              |   | TS3ANetwork::Connect failed error: 110
    2010-07-01 19:40:49.039313|ERROR   |Accounting    |   | Unable to connect to accounting server
    2010-07-01 19:40:49.039912|ERROR   |ServerLibPriv |   | Server() error while starting servermanager, error: unable to connect to accounting server
    Any other ideas are more than welcome.
    Last edited by Mad-Man; July 1st, 2010 at 11:06 PM. Reason: Added "Now this is what we get"

  4. #4
    Join Date
    December 2004
    Location
    RF
    Posts
    3,004
    That could be a momentary connectivity problem.
    IMO, it should not rely that strict on accounting, the server could be down, the internet connectivity could be unavailable for some time, disruption server functionality that much isn't a good thing.

  5. #5
    Join Date
    December 2009
    Location
    Good old Germany
    Posts
    222
    2010-07-01 19:40:49.039313|ERROR |Accounting | | Unable to connect to accounting server
    2010-07-01 19:40:49.039912|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: unable to connect to accounting server
    Check your FW setting ...
    Cheech

  6. #6
    Join Date
    November 2010
    Location
    France
    Posts
    1

    not started, shutting down! (beta29)

    Hello,

    My teamspeak has a problem I have a licence 512 places nowadays and I have create 4 virtual waiter but after 1 h Uptime the waiters disconnects logs without reason

    Here is :

    $
    2010-11-07 11:59:20.050342|ERROR |Accounting | | not started, shutting down!
    2010-11-07 11:59:20.050411|ERROR |Accounting | | not started, shutting down!
    2010-11-07 11:59:20.050448|ERROR |Accounting | | not started, shutting down!
    2010-11-07 11:59:20.050485|ERROR |Accounting | | not started, shutting down!
    2010-11-07 11:59:20.129582|INFO |VirtualServer | 2| stopped
    2010-11-07 11:59:20.229642|INFO |VirtualServer | 3| stopped
    2010-11-07 11:59:20.429996|INFO |VirtualServer | 4| stopped
    2010-11-07 11:59:20.529802|INFO |VirtualServer | 6| stopped
    thx

  7. #7
    Join Date
    May 2010
    Posts
    6,310
    Hello

    This topic can help you :
    http://forum.teamspeak.com/showthread.php?t=55525

  8. #8
    Join Date
    November 2010
    Location
    Germany
    Posts
    2

    Exclamation Virtual Server Crashes after a few hours

    I just set up a new Teamspeak3 Server on my linux x64 root-server. It worked fine, until after a few hours the two virtual teamspeak servers stopped. i started them per "serverstart sid=x" and it worked again until the went offline after a few hours again. Has anyone other than me experienced this problme?
    How can i stop them from stopping after 3 hours or so?
    Last edited by Infinity95; November 9th, 2010 at 07:34 PM.

  9. #9
    Join Date
    May 2010
    Posts
    6,310
    Hello

    Have you a error or information message in your server log (can you show us) ?

  10. #10
    Join Date
    November 2010
    Location
    Germany
    Posts
    2
    Following is in the latest Log file:
    Code:
    2010-11-08 21:18:04.290633|INFO    |VirtualServer |  1| stopped
    2010-11-08 21:18:04.390494|INFO    |VirtualServer |  3| stopped
    2010-11-08 21:19:38.790802|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2010-11-08 21:19:38.791171|INFO    |VirtualSvrMgr |   | startServer() VirtualServer(1) started
    2010-11-08 21:19:45.580873|INFO    |VirtualServer |  3| listening on 0.0.0.0:9988
    2010-11-08 21:19:45.581629|INFO    |VirtualSvrMgr |   | startServer() VirtualServer(3) started
    2010-11-08 22:18:05.357341|ERROR   |Accounting    |   | not started, shutting down!
    2010-11-08 22:18:05.357456|ERROR   |Accounting    |   | not started, shutting down!
    2010-11-08 22:18:05.449268|INFO    |VirtualServer |  1| stopped
    2010-11-08 22:18:05.549173|INFO    |VirtualServer |  3| stopped
    The Firewall is configured and there arent any Network problems, because i host a TF2 server and it has worked since i started it

    EDIT: Here are the ping results:

    ping accounting.teamspeak.com
    PING accounting.teamspeak.com (62.146.63.84) 56(84) bytes of data.
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=1 ttl=58 time=18.5 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=2 ttl=58 time=18.0 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=3 ttl=58 time=21.4 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=4 ttl=58 time=17.9 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=5 ttl=58 time=17.4 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=6 ttl=58 time=17.8 ms
    64 bytes from accounting.teamspeak.com (62.146.63.84): icmp_seq=7 ttl=58 time=17.2 ms
    ^C
    --- accounting.teamspeak.com ping statistics ---
    7 packets transmitted, 7 received, 0% packet loss, time 6029ms
    rtt min/avg/max/mdev = 17.211/18.358/21.482/1.345 ms
    Last edited by Infinity95; November 9th, 2010 at 05:27 PM.

  11. #11
    Join Date
    December 2009
    Location
    Netherlands / Helmond
    Posts
    18

    Virtial servers are offline.

    Hello

    I have a Ts server running with a few Virtual server.
    It did run good for a few months.
    Only the last few days i have a problem that my virtual server going down.
    .
    I have already opend port 2008.
    And my maximum slots are 335. ( i never each that mostly it is around the 40 filled slots)

    Please can you help me.

    Code:
    2011-02-16 01:30:08.531250|INFO    |VirtualServer |  6| client disconnected 'cepheus | SGM'(id:111) reason 'reasonmsg=leaving'
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.312500|ERROR   |Accounting    |   | not started, shutting down!
    2011-02-16 01:30:19.453125|INFO    |VirtualServer |  2| stopped
    2011-02-16 01:30:19.562500|INFO    |VirtualServer |  3| stopped
    2011-02-16 01:30:19.562500|INFO    |VirtualServer |  4| client disconnected '[DΨH]browning'(id:653) reason 'reasonmsg=Server Shutdown!'
    2011-02-16 01:30:19.781250|INFO    |VirtualServer |  4| stopped
    2011-02-16 01:30:19.890625|INFO    |VirtualServer |  5| stopped
    2011-02-16 01:30:19.890625|INFO    |VirtualServer |  6| client disconnected 'Astraeus | CM'(id:779) reason 'reasonmsg=Server Shutdown!'

  12. #12
    Join Date
    December 2009
    Location
    Germany
    Posts
    3

    Server crash ervery Hour

    Hi there my server Crash each Hour with followning error:
    Code:
    2011-04-14 18:50:10.232761|ERROR   |Accounting    |   | not started, shutting down!
    2011-04-14 18:50:11.438087|INFO    |VirtualServer |  1| stopped
    what make i wrong?

    edit - post has been moved
    Last edited by dante696; April 18th, 2011 at 01:59 PM.

  13. #13
    Join Date
    May 2010
    Location
    Poland
    Posts
    5

    Angry Server shut down

    2011-04-15 18:18:59.750028|ERROR |Accounting | | not started, shutting down!
    I have problem with serwer on ver RC1. The server shutdown two times per day. What's wrong with it?

    edit - post has been moved
    Last edited by dante696; April 18th, 2011 at 01:59 PM.

  14. #14
    Join Date
    July 2011
    Posts
    1

    error, but no changes made recently

    Hi, Up until today our Teamspeak servers were running fine, and no changes have been made today, yet we have started getting the below errors.

    Is anyone able to help me determine the cause of this, i saw somewhere to add port 2008 to firewall to allow it so i did, i also made sure the server could ping accounting.teamspeak.com as I read in another thread yet i still recieved these errors.

    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.523437|ERROR |Accounting | | not started, shutting down!
    2011-07-22 05:47:04.960937|INFO |VirtualServer | 1| stopped
    2011-07-22 05:47:05.070312|INFO |VirtualServer | 2| stopped
    2011-07-22 05:47:05.398437|INFO |VirtualServer | 3| stopped
    2011-07-22 05:47:05.617187|INFO |VirtualServer | 4| stopped
    2011-07-22 05:47:05.726562|INFO |VirtualServer | 5| stopped
    2011-07-22 05:47:05.835937|INFO |VirtualServer | 6| stopped
    2011-07-22 05:47:05.945312|INFO |VirtualServer | 7| stopped
    2011-07-22 05:47:06.054687|INFO |VirtualServer | 8| stopped
    2011-07-22 05:47:06.164062|INFO |VirtualServer | 9| stopped
    2011-07-22 05:57:37.957031|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2011-07-22 05:57:37.958984|INFO |VirtualSvrMgr | | startServer() VirtualServer(1) started
    2011-07-22 05:57:39.345703|INFO |VirtualServer | 2| listening on 0.0.0.0:9988
    2011-07-22 05:57:39.346679|INFO |VirtualSvrMgr | | startServer() VirtualServer(2) started
    2011-07-22 05:57:40.461914|INFO |VirtualServer | 3| listening on 0.0.0.0:9989
    2011-07-22 05:57:40.462890|INFO |VirtualSvrMgr | | startServer() VirtualServer(3) started
    2011-07-22 05:57:41.734375|INFO |VirtualServer | 4| listening on 0.0.0.0:9990
    2011-07-22 05:57:41.735351|INFO |VirtualSvrMgr | | startServer() VirtualServer(4) started
    2011-07-22 05:57:43.098632|INFO |VirtualServer | 5| listening on 0.0.0.0:9991
    2011-07-22 05:57:43.099609|INFO |VirtualSvrMgr | | startServer() VirtualServer(5) started
    2011-07-22 05:57:44.541015|INFO |VirtualServer | 6| listening on 0.0.0.0:9992
    2011-07-22 05:57:44.541992|INFO |VirtualSvrMgr | | startServer() VirtualServer(6) started
    2011-07-22 05:57:45.660156|INFO |VirtualServer | 7| listening on 0.0.0.0:9993
    2011-07-22 05:57:45.661132|INFO |VirtualSvrMgr | | startServer() VirtualServer(7) started
    2011-07-22 05:57:46.848632|INFO |VirtualServer | 8| listening on 0.0.0.0:9994
    2011-07-22 05:57:46.849609|INFO |VirtualSvrMgr | | startServer() VirtualServer(8) started
    2011-07-22 05:57:47.792968|INFO |VirtualServer | 9| listening on 0.0.0.0:9995
    2011-07-22 05:57:47.793945|INFO |VirtualSvrMgr | | startServer() VirtualServer(9) started
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.470703|ERROR |Accounting | | not started, shutting down!
    2011-07-22 06:48:04.978515|INFO |VirtualServer | 1| stopped
    2011-07-22 06:48:05.178710|INFO |VirtualServer | 2| stopped
    2011-07-22 06:48:05.481445|INFO |VirtualServer | 3| stopped
    2011-07-22 06:48:05.682617|INFO |VirtualServer | 4| stopped
    2011-07-22 06:48:05.882812|INFO |VirtualServer | 5| stopped
    2011-07-22 06:48:05.989257|INFO |VirtualServer | 6| stopped
    2011-07-22 06:48:06.089843|INFO |VirtualServer | 7| stopped
    2011-07-22 06:48:06.189453|INFO |VirtualServer | 8| stopped
    2011-07-22 06:48:06.290039|INFO |VirtualServer | 9| stopped
    2011-07-22 07:22:39.331054|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2011-07-22 07:22:39.332031|INFO |VirtualSvrMgr | | startServer() VirtualServer(1) started
    2011-07-22 07:22:41.392578|INFO |VirtualServer | 2| listening on 0.0.0.0:9988
    2011-07-22 07:22:41.392578|INFO |VirtualSvrMgr | | startServer() VirtualServer(2) started
    2011-07-22 07:22:42.729492|INFO |VirtualServer | 3| listening on 0.0.0.0:9989
    2011-07-22 07:22:42.730468|INFO |VirtualSvrMgr | | startServer() VirtualServer(3) started
    2011-07-22 07:22:44.350585|INFO |VirtualServer | 4| listening on 0.0.0.0:9990
    2011-07-22 07:22:44.351562|INFO |VirtualSvrMgr | | startServer() VirtualServer(4) started
    2011-07-22 07:22:45.758789|INFO |VirtualServer | 5| listening on 0.0.0.0:9991
    2011-07-22 07:22:45.759765|INFO |VirtualSvrMgr | | startServer() VirtualServer(5) started
    2011-07-22 07:22:47.173828|INFO |VirtualServer | 6| listening on 0.0.0.0:9992
    2011-07-22 07:22:47.174804|INFO |VirtualSvrMgr | | startServer() VirtualServer(6) started
    2011-07-22 07:22:48.711914|INFO |VirtualServer | 7| listening on 0.0.0.0:9993
    2011-07-22 07:22:48.712890|INFO |VirtualSvrMgr | | startServer() VirtualServer(7) started
    2011-07-22 07:22:50.382812|INFO |VirtualServer | 8| listening on 0.0.0.0:9994
    2011-07-22 07:22:50.383789|INFO |VirtualSvrMgr | | startServer() VirtualServer(8) started
    2011-07-22 07:22:52.101562|INFO |VirtualServer | 9| listening on 0.0.0.0:9995
    2011-07-22 07:22:52.102539|INFO |VirtualSvrMgr | | startServer() VirtualServer(9) started
    2011-07-22 07:23:08.905273|INFO |VirtualServer | 8| stopped
    2011-07-22 07:23:11.178710|INFO |ServerParser | | deleted VirtualServer(8)

  15. #15
    Join Date
    December 2009
    Location
    Poland
    Posts
    83

    ERROR accounting server

    Hello,
    My servers shutting down after an error.
    2011-08-04 17:10:35.759925|ERROR |Accounting | | Could not connect to accounting server after multiple attempts, shutting down server
    We are ATHP, we have changed location 1 week ago. Everythink was ok, but today my servers have the error.

    OS: Ubuntu

    Does somebody know what is wrong?

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