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  1. #1
    Join Date
    June 2010
    Location
    TX
    Posts
    3

    TS3 Fails to Update

    I’m been having problems trying to update my TS3 with update version 11315. But every time I do, the download starts fine, and then about at 99% it “stalls” out. After a while, I get this message that pops up:
    Can’t overwrite C: ProgramFiles(x86)/Teamspeak3 Client/image formats/qgif4.dll
    Do you wish to stop update?
    Retry Ignore Abort

    TeamSpeak version: 3.0.0-beta11 [Build: 9881])
    QT Version 4.6.2
    Operating System: Windows 7 Home Premium
    Soundcard: Realtek Semiconductor Corp
    DirectX version Error message: None
    How often does the error appear? Every time I try to update TS3 version 11315.
    What did you try to fix the problem? I’ve tried closing/reopen it, Uninstall/reinstall. Not sure what else to do. Here’s details of the download attempt:

    Stream 1, translations/qt_de.qm._z_ OK
    Stream 1 shutting down
    Stream 3: Download attempt 2
    Stream 3: Download error. Timeout 120 seconds to repeat.
    Stream 3: Download attempt 3
    Stream 3: Download error. Timeout 120 seconds to repeat.
    Stream 3: Download attempt 4
    Stream 3: Download error. Timeout 120 seconds to repeat.
    Stream 3: Download attempt 5
    Stream 3 reported error: ERROR: Downloading file failed:
    Can't open /ts3/updater-images/client/11315/bin_win32/license.txt._z_: No such file or directory
    Stream 3 change mirror to 0
    Stream 3 connected
    Download finished.
    Copy updated files...
    Update content
    Copy/unpack files...
    FAILED to remove file: C:/Program Files (x86)/TeamSpeak 3 Client/imageformats/qgif4.dllFiles (x86)/TeamSpeak 3 Client/imageformats/qgif4.dll
    Can't unzip bin_win32/imageformats/qgif4.dll._z_!
    Wrong checksum C:/Program Files (x86)/TeamSpeak 3 Client/imageformats/qgif4.dll!
    Wrong length C:/Program Files (x86)/TeamSpeak 3 Client/imageformats/qgif4.dll!
    Updated files copied
    Remove temporary files...
    Temporary files removed.
    Update finished, version: 11315


    It then stops. When I click on “retry” is says it FAILED to remove file “C: ProgramFiles(x86)/Teamspeak3 Client/image formats/qgif4.dll”.

    I click on ignore, it tell me “Wrong length C: ProgramFiles(x86)/Teamspeak3 Client/image formats/qgif4.dll”.


    Abort allows me to connect to one of my bookmarks, but I get an error that tells me TS has “It also "fails to capture my voice device".

    Please assist. Thank you.

  2. #2
    Join Date
    February 2006
    Location
    Texas, USA
    Posts
    4,143
    I would export your identity (so you still have all your permissions) and go to the downloads section and download the most current version. Uninstall your version, install the current version and then import your identity

  3. #3
    Join Date
    July 2002
    Location
    Germany
    Posts
    2,192
    > TeamSpeak version: 3.0.0-beta11

    This is really old, it might be the updater in beta11 can't handle the update process .
    Just use one of the downloadable installer packages that you can download from this
    website and install it "over" the old beta11 client. If you answer the installers questions
    the same as you did when you originally installed it will even keep your settings.
    You think my answer is stupid ? Read This:
    http://www.catb.org/~esr/faqs/smart-...ons.html#intro

    In a world without fences and walls - who needs windows and gates ?

  4. #4
    Join Date
    June 2010
    Location
    TX
    Posts
    3

    Thumbs up

    WOW! Thought it was new when I downloaded it...lol. Thx Peter & posionpanik for your replies. I'll toss this one and get the Latest one.

  5. #5
    Join Date
    June 2010
    Location
    TX
    Posts
    3
    I got the latest and can connect up fine. Just have to wait on the VA to update the server as this version can't work with the version the server has. Is it possible to get Beta 18 build 10609? I seen a fellow VA pilot on our current server with that version.

  6. #6
    Join Date
    February 2006
    Location
    Texas, USA
    Posts
    4,143
    You can get any version from ftp://ftp.4players.de/pub/hosted/ts3/releases/

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