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  1. #46
    Join Date
    September 2015
    Posts
    4

    Solved the problem

    hey the problem was, that the server did not unregister and so i could not start a new server

  2. #47
    Join Date
    September 2015
    Posts
    1

    Accounting issue with NPL Licensure

    Hello,

    First I would like to start by saying that I have already searched these forums and have found many issues of this occurring in the older Beta released. However, I have not seen any happening recently, nor have I seen any fixes for the issue that work for me. I will attempt to place all logs and information needed here to hopefully come to a quick resolution.

    I am getting the dreaded "|ERROR |Accounting | | too many slots hosted, shutting down!" problem.

    Upon the latest reinstall I used ANR Daemo's guide to put the files in the proper locations, permissions, and upstart script.

    Steps taken thus far:
    1. NPL Support has issued a NEW Unique License
    2. Reinstalled Teamspeak
    3. Reinstalled Server
    4. Deleted Server within Teamspeak Config and recreated as a 32 slot
    5. Turned off the server for 24 hours and started again
    6. Ensured proper server time using ntpdate-debian


    Version:
    teamspeak3-server_linux-x86-3.0.11.4.tar.gz

    Logs:
    1. /var/log/teamspeak/ts3server_2015-09-23__17_43_29.722233_0.log

    Code:
    2015-09-23 17:43:29.722414|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.11.4 (2015-08-18 13:30:34)
    2015-09-23 17:43:29.722594|INFO    |ServerLibPriv |   | SystemInformation: Linux 3.13.0-55-generic #94-Ubuntu SMP Thu Jun 18 00:27:10 UTC 2015 x86_64 Binary: 32bit
    2015-09-23 17:43:29.723729|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-09-23 17:43:29.723807|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.21
    2015-09-23 17:43:29.724473|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2015-09-23 17:43:30.466327|INFO    |Accounting    |   | Licensing Information
    2015-09-23 17:43:30.466457|INFO    |Accounting    |   | type              : Non-profit
    2015-09-23 17:43:30.466572|INFO    |Accounting    |   | starting date     : Mon Sep 21 00:00:00 2015
    2015-09-23 17:43:30.466658|INFO    |Accounting    |   | ending date       : Mon Mar 21 00:00:00 2016
    2015-09-23 17:43:30.466736|INFO    |Accounting    |   | max virtualservers: 2
    2015-09-23 17:43:30.466811|INFO    |Accounting    |   | max slots         : 512
    2015-09-23 17:43:34.592961|INFO    |              |   | Puzzle precompute time: 4107
    2015-09-23 17:43:34.593733|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2015-09-23 17:43:34.648327|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1,
    2015-09-23 17:43:34.650173|INFO    |Query         |   | listening on 127.0.0.1:10011
    2015-09-23 17:43:35.364791|ERROR   |Accounting    |   | too many slots hosted, shutting down!
    1. /var/log/teamspeak/ts3server_2015-09-23__17_43_29.722233_1.log

    Code:
    2015-09-23 17:43:34.648039|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2015-09-23 17:43:35.415445|INFO    |VirtualServerBase|  1| stopped
    Configuration File
    1. /var/lib/teamspeak/ts3.ini

    Code:
    query_ip=127.0.0.1
    query_port=10011
    logpath=/var/log/teamspeak
    dbsqlpath=/opt/teamspeak/sql/
    dbsqlcreatepath=create_sqlite
    query_ip_whitelist=/var/lib/teamspeak/query_ip_whitelist.txt
    query_ip_blacklist=/var/lib/teamspeak/query_ip_blacklist.txt
    query_skipbruteforcecheck=1
    logquerycommands
    Thank you for the assistance on getting this working.
    Last edited by dante696; September 24th, 2015 at 08:14 AM. Reason: merged

  3. #48
    Join Date
    June 2008
    Posts
    18,273
    We on forum can not check which servers are registred to that NPL

    Something or someone does already use that license and already has registred servers with slots!
    This is all we can say from here.
    Code:
    2015-09-23 17:43:35.364791|ERROR   |Accounting    |   | too many slots hosted, shutting down!
    Please contact sales for that license problem: [email protected]
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #49
    Join Date
    October 2015
    Posts
    0

    I can't connect to my server

    Hi (Sorry for my very Bad english)
    I have a Non profit License, i add the Licencekey.dat file on the root directory of my TeamSpeak 3 Server installation folder and i restart my server but after this operation i can't connect on my server.
    The License port (2008 TCP) are open and before add licenkey i have no problem for connect to my server.
    Last edited by dante696; November 3rd, 2015 at 10:59 AM. Reason: merged

  5. #50
    Join Date
    June 2008
    Posts
    18,273
    Read your server log!

    We are repeating that everytime a user reports "can not" without giving details!
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #51
    Join Date
    October 2015
    Posts
    0
    Sorry:
    2015-11-03 09:09:04.946099|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.11.4 (2015-08-18 13:30:34)
    2015-11-03 09:09:04.947102|INFO |ServerLibPriv | | SystemInformation: Windows 8 (9200) x64 (AMD or Intel) Binary: 64bit
    2015-11-03 09:09:04.947102|INFO |ServerLibPriv | | Using hardware aes
    2015-11-03 09:09:04.948103|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-11-03 09:09:04.948103|INFO |DatabaseQuery | | dbPlugin version: 3.8.0.2
    2015-11-03 09:09:04.949103|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2015-11-03 09:09:05.277286|INFO |Accounting | | Licensing Information
    2015-11-03 09:09:05.277286|INFO |Accounting | | type : Non-profit
    2015-11-03 09:09:05.277286|INFO |Accounting | | starting date : Wed Jul 22 00:00:00 2015
    2015-11-03 09:09:05.277286|INFO |Accounting | | ending date : Mon Jan 25 00:00:00 2016
    2015-11-03 09:09:05.278286|INFO |Accounting | | max virtualservers: 10
    2015-11-03 09:09:05.278286|INFO |Accounting | | max slots : 512
    2015-11-03 09:09:06.391073|INFO | | | Puzzle precompute time: 1100
    2015-11-03 09:09:06.391073|INFO |FileManager | | listening on 0.0.0.0:30033
    2015-11-03 09:09:06.442184|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2015-11-03 09:09:06.442184|INFO |Query | | listening on 0.0.0.0:10011
    2015-11-03 09:09:06.763721|ERROR |Accounting | | too many slots hosted, shutting down!

    Too many slot hosted? But i just have 32 slot i didn't touch that because i can't connect
    Last edited by dante696; November 3rd, 2015 at 11:12 AM. Reason: merged

  7. #52
    Join Date
    June 2008
    Posts
    18,273
    See the answer in Post #1
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  8. #53
    Join Date
    November 2013
    Posts
    3

    Teamspeak 3 License Error?

    Hi,

    I am setting up my server again after someone completely broke it.

    I've completely removed the directory that previously contained the old Teamspeak server in /home. I re-downloaded the server files, extracted them, placed my licensekey.dat file in the directory. Used Screen -S to run the server file in, and I get this error message about there being too many slots?

    http://i.imgur.com/W97kefg.png

    Any ideas?

    Thanks
    Last edited by dante696; November 16th, 2015 at 01:33 PM. Reason: merged, we have a forum search feature. use it!

  9. #54
    Join Date
    November 2015
    Posts
    3

    Server Dibian 8 + TS3 Server + NPL Licence

    Hello all,

    I get an NPL Licence two weeks ago, but my server crash 2 times and i've got a little problem.

    I've install TS3 server & i can connect it without problem. But when i put my licencekey.dat the server start but nobody can't connect it. Don't know why. i've Open a ticket few days ago but don't have answer.

    for resume.
    Launching server without the key, it's works but limited to 32 slots
    Launching server with the key in the folder, the server start but can't connect on it.

    If someone have an idea it will be great.
    Thx for help and sorry for my english.
    Best regard
    Natsumi

    Resolve. thanks
    Last edited by dante696; November 17th, 2015 at 08:49 AM. Reason: merged thread and 2 posts

  10. #55
    Join Date
    December 2014
    Posts
    3

    Error When Starting Server

    I have an NPL license and am hosting a teamspeak 3 server however, now, when I start the server it gives me an error and shuts down. Any way to fix this?

    2015-11-22 20:16:33.972669|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.11.3 (2015-04-13 13:26:31)
    2015-11-22 20:16:33.972854|INFO |ServerLibPriv | | SystemInformation: Linux 2.6.32-042stab112.15 #1 SMP Tue Oct 20 17:22:56 MSK 2015 x86_64 Binary: 64bit
    2015-11-22 20:16:33.972902|INFO |ServerLibPriv | | Using hardware aes
    2015-11-22 20:16:33.973576|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-11-22 20:16:33.973615|INFO |DatabaseQuery | | dbPlugin version: 3.6.21
    2015-11-22 20:16:33.973902|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2015-11-22 20:16:34.752485|INFO |Accounting | | Licensing Information
    2015-11-22 20:16:34.752578|INFO |Accounting | | type : Non-profit
    2015-11-22 20:16:34.752631|INFO |Accounting | | starting date : Thu Sep 24 00:00:00 2015
    2015-11-22 20:16:34.752659|INFO |Accounting | | ending date : Tue Mar 29 00:00:00 2016
    2015-11-22 20:16:34.752683|INFO |Accounting | | max virtualservers: 10
    2015-11-22 20:16:34.752705|INFO |Accounting | | max slots : 512
    2015-11-22 20:16:35.224291|INFO | | | Puzzle precompute time: 459
    2015-11-22 20:16:35.224676|INFO |FileManager | | listening on 0.0.0.0:30033
    2015-11-22 20:16:35.292132|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2015-11-22 20:16:35.327140|INFO |VirtualServer | 2| listening on 0.0.0.0:1337
    2015-11-22 20:16:35.338772|ERROR |VirtualSvrMgr | | loading VirtualServer(3) failed to start, error: max slot limit reached
    2015-11-22 20:16:35.338906|INFO |VirtualServerBase| 3| stopped
    2015-11-22 20:16:35.339039|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2015-11-22 20:16:35.339473|INFO |Query | | listening on 0.0.0.0:10011
    2015-11-22 20:16:36.135377|ERROR |Accounting | | too many slots hosted, shutting down!
    2015-11-22 20:16:36.135442|ERROR |Accounting | | too many slots hosted, shutting down!
    2015-11-22 20:16:36.186168|INFO |VirtualServerBase| 1| stopped
    2015-11-22 20:16:36.236849|INFO |VirtualServerBase| 2| stopped
    Last edited by dante696; November 23rd, 2015 at 11:50 AM. Reason: merged

  11. #56
    Join Date
    October 2012
    Posts
    6

    Server issue with licensekey.dat

    Hi

    I have just installed some new hardware running Windows 10 which i want to host my TS3 server from. I have installed Server 64-bit 3.0.11.4 and that works fine until i put in my licensekey.dat file then i can't connect to the server at all. Connecting from external or internal IP addresses results in "Failed to connect to server" messages in the TS3 Client.

    Any help resolving this quickly would be much appreciated as not all our clan members can connect to the server.

    TIA

    Ian
    Last edited by dante696; January 21st, 2016 at 11:44 AM. Reason: merged

  12. #57
    Join Date
    June 2008
    Posts
    18,273
    We can not guess and don't want to repeat.
    So the situation is like followed "No server log(s) = no help."
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #58
    Join Date
    October 2012
    Posts
    6
    Apologies for the lack of log as most of the logs were empty but after having a look through all the logs i think this is the one where i added the licensekey.dat file...

    2016-01-21 09:55:25.092131|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.11.4 (2015-08-18 13:30:34)
    2016-01-21 09:55:25.092630|INFO |ServerLibPriv | | SystemInformation: Windows 8 (9200) x64 (AMD or Intel) Binary: 64bit
    2016-01-21 09:55:25.093130|INFO |ServerLibPriv | | Using hardware aes
    2016-01-21 09:55:25.093630|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2016-01-21 09:55:25.093630|INFO |DatabaseQuery | | dbPlugin version: 3.8.0.2
    2016-01-21 09:55:25.094130|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2016-01-21 09:55:25.497682|INFO |Accounting | | Your license was updated by the licensing server
    2016-01-21 09:55:25.509183|INFO |Accounting | | Licensing Information
    2016-01-21 09:55:25.509183|INFO |Accounting | | type : Non-profit
    2016-01-21 09:55:25.509183|INFO |Accounting | | starting date : Wed Jul 22 00:00:00 2015
    2016-01-21 09:55:25.509183|INFO |Accounting | | ending date : Sun Jan 24 00:00:00 2016
    2016-01-21 09:55:25.509183|INFO |Accounting | | max virtualservers: 10
    2016-01-21 09:55:25.509183|INFO |Accounting | | max slots : 512
    2016-01-21 09:55:27.458589|INFO | | | Puzzle precompute time: 1929
    2016-01-21 09:55:27.459590|INFO |FileManager | | listening on 0.0.0.0:30033
    2016-01-21 09:55:27.496593|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2016-01-21 09:55:27.497594|INFO |Query | | listening on 0.0.0.0:10011
    2016-01-21 09:55:27.945651|ERROR |Accounting | | too many slots hosted, shutting down!
    Then the following log:...

    2016-01-21 09:55:27.495594|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2016-01-21 09:55:27.996201|INFO |VirtualServerBase| 1| stopped
    And this happens whenever a add the license dat file to the server folder.

  14. #59
    Join Date
    June 2008
    Posts
    18,273
    Thank you for that detail. Your thread has been merged. Please read the main post of this thread.
    Just click this url http://forum.teamspeak.com/threads/6...-shutting-down! or jump to page 1.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  15. #60
    Join Date
    March 2016
    Posts
    1

    Error - Too many slots after installing NPL

    Nevermind - I waited around 40 hours and added the extra slots with no problem. Server hasnt shut down with the too many slots error and has been up for 20 hours.

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    We were granted our NPL license yesterday and after following instructions and installing the license we up'ed our slots. All was good for around 30mins and then the server shut down and we received the dreaded - too many slots error.

    I followed the instructions on the first post but was still unable to connect to the server. I totally wiped the server and reinstalled from scratch, loaded it up - worked. Shut it down, added the licence and restarted the server - still works but I have left the slots at 32,

    My question is (mainly because Im a bit nervous of it going down again and not being able to access it and having to start over again) it has an Uptime:16 hours 55 minutes 38 seconds with the license file in place. It shows License:Non-profit license. How long do you think I should wait before adding extra slots to the server. I really don't want to go through the whole too many slots error troubleshooting again, or have to reinstall teamspeak all together.
    Last edited by RamZWS; March 11th, 2016 at 10:22 PM. Reason: Problem fixed - thanks

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