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  1. #1
    Join Date
    June 2008
    Posts
    17,851

    too many slots hosted, shutting down!

    You get this in your server log?
    Code:
    2011-01-16 11:07:29.248062|ERROR   |Accounting    |   | too many slots hosted, shutting down!
    Why does this error appear?
    1. Your virtual server or servers tried to start with more than your available slots in your license.
    2. You did start to many servers on different machines (This is forbidden with a NPL)
    3. Someone else does also use this license somewhere else (Sharing is forbidden with all licenses)
    4. Your license file is outdated or expired or could not be validated (is broken)
    5. Or you killed the server process instead of stopping it (you have to wait 2-3 hours).

    There are ways to solve it:
    This is a way to solve this in case you did not use your NPL somewhere else.
    Quote Originally Posted by Air SeaTac View Post
    Shut all instances of the server down
    Wait 2 - 3 hours & start one up again (gives time for the accounting server to reset itself)
    You must shutdown your server with one of the supported ways, to unregister used slots from your license. Before you can restart it without running into this problem.
    Quote Originally Posted by dante696 View Post
    There are more official supported ways.
    All ways will shutdown the whole instance and will report, that slots are not used anymore.

    All operation systems:
    The ServerQuery command serverprocessstop as mentoined above my post.

    Windows:
    Right-click onto the Tray Icon -> Exit

    Linux shell only:
    The command ./ts3server_startscript.sh stop if your server was started with ./ts3server_startscript.sh start.
    Make sure your virtual server or servers do not use more than available slots from the license.
    here is an example how you can change it, while the virtual server did not start.
    Quote Originally Posted by dante696 View Post
    Code:
    login serveradmin yourpassword
    use 1 -virtual
    serveredit virtualserver_maxclients=32
    use 0
    serverstart sid=1
    This thread is for the case that your license file may be broken.
    http://forum.teamspeak.com/threads/9...ense-not-found
    Last edited by dante696; April 29th, 2019 at 11:10 AM. Reason: thread overtake

  2. #2
    Join Date
    February 2006
    Location
    Texas, USA
    Posts
    4,143
    Was this server running prior to running the beta 30 version? If you didn't stop it before doing the above actions the accounting server never gets a message that it stopped. Give it about 2-3 hours for the accounting server to purge the old data and try it again.

  3. #3
    Join Date
    April 2010
    Location
    Red/white flag
    Posts
    3

    Licensekey.dat

    Hello,
    I have problem with licence on my server. When I start server without license in TS3 folder it works, but slots are limited to 32. When I put licensekey.dat into TS3 folder and restart server and I try to connect to it via client it doesn't work. So my question is, what should I modify to make it work?
    1) licensekey.dat seems ok, everything is in the right place
    2) I was reading something about ts3server.ini - I don't have it in TS3 folder, should I write it by myself?
    3) Log of server:

    2011-01-24 18:20:30.666848|INFO |ServerLibPriv | | Server Version: 3.0.0-beta30 [Build: 12998], Linux
    2011-01-24 18:20:30.667066|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-01-24 18:20:30.667090|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2011-01-24 18:20:30.755560|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2011-01-24 18:20:30.768962|INFO |SQL | | db_CreateTables() tables created
    2011-01-24 18:20:31.150242|INFO |Accounting | | Licensing Information
    2011-01-24 18:20:31.150293|INFO |Accounting | | type : Non-profit
    2011-01-24 18:20:31.150334|INFO |Accounting | | starting date : Tue May 4 00:00:00 2010
    2011-01-24 18:20:31.150352|INFO |Accounting | | ending date : Wed May 4 00:00:00 2011
    2011-01-24 18:20:31.150367|INFO |Accounting | | max virtualservers: 10
    2011-01-24 18:20:31.150382|INFO |Accounting | | max slots : 512
    2011-01-24 18:20:31.165485|INFO |FileManager | | listening on 0.0.0.0:30033
    2011-01-24 18:20:31.167459|INFO |VirtualSvrMgr | | executing monthly interval
    2011-01-24 18:20:31.167482|INFO |VirtualSvrMgr | | reset client traffic statistics
    2011-01-24 18:20:31.167617|INFO |VirtualSvrMgr | | reset virtualserver traffic statistics
    2011-01-24 18:20:31.316569|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2011-01-24 18:20:31.317107|INFO |VirtualServer | 1| client 'server'(id:0) added privilege key for servergroup 'Server Admin'(id:6)
    2011-01-24 18:20:31.317287|WARNING |VirtualServer | 1| --------------------------------------------------------
    2011-01-24 18:20:31.317494|WARNING |VirtualServer | 1| ServerAdmin privilege key created, please use the line below
    2011-01-24 18:20:31.317687|WARNING |VirtualServer | 1| token=gdfgjdfkgjdfkghjdfkjhdfkjhdfkjhdjfkdf
    2011-01-24 18:20:31.317869|WARNING |VirtualServer | 1| --------------------------------------------------------
    2011-01-24 18:20:31.318753|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2011-01-24 18:20:31.319054|INFO |Query | | listening on 0.0.0.0:10011
    2011-01-24 18:20:31.608918|ERROR |Accounting | | too many slots hosted, shutting down!
    2011-01-24 18:20:31.736660|INFO |VirtualServer | 1| stopped
    My OS is Linux centos
    What should I do?
    Thanks

    How to bind it with files correctly?

  4. #4
    Join Date
    December 2009
    Location
    Norway
    Posts
    16
    Got the same problem after moving on to beta30 from beta28, emptied the mySQL db and reinstalled - Still same problem. When I start the virtual server with my admin app, it runs for 30 minutes to 1,5 hours before the same thing happens again. It seems to be only the virtual server that stop.

    2011-02-01 20:24:15.627325|INFO |ServerLibPriv | | Server Version: 3.0.0-beta30 [Build: 12998], Linux
    2011-02-01 20:24:15.632873|INFO |DatabaseQuery | | dbPlugin name: MySQL plugin, (c)TeamSpeak Systems GmbH
    2011-02-01 20:24:15.633029|INFO |DatabaseQuery | | dbPlugin version: 1
    2011-02-01 20:24:15.643684|INFO |SQL | | pruning old database log entries where timestamp is older than 90 days
    2011-02-01 20:24:16.629156|INFO |Accounting | | Licensing Information
    2011-02-01 20:24:16.629314|INFO |Accounting | | type : Non-profit
    2011-02-01 20:24:16.629462|INFO |Accounting | | starting date : Fri Dec 24 00:00:00 2010
    2011-02-01 20:24:16.629553|INFO |Accounting | | ending date : Sun Dec 25 00:00:00 2011
    2011-02-01 20:24:16.629635|INFO |Accounting | | max virtualservers: 10
    2011-02-01 20:24:16.629712|INFO |Accounting | | max slots : 512
    2011-02-01 20:24:16.684509|INFO |FileManager | | listening on 10.0.0.6:30033
    2011-02-01 20:24:16.869772|INFO |VirtualServer | 1| listening on 10.0.0.6:9987
    2011-02-01 20:24:16.870820|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1, 10.0.0.xxx, 10.0.0.xxx, xxx.xxx.xxx.xxx, xxx.xxx.xxx.xxx,
    2011-02-01 20:24:16.871629|INFO |Query | | listening on 10.0.0.xxx:10011
    2011-02-01 20:24:17.796088|ERROR |Accounting | | too many slots hosted, shutting down!
    2011-02-01 20:24:17.897478|INFO |VirtualServer | 1| stopped
    2011-02-01 20:24:42.074604|INFO |VirtualServer | 1| listening on 10.0.0.xxx:9987
    2011-02-01 20:24:42.075311|INFO |VirtualSvrMgr | | startServer() VirtualServer(1) started
    2011-02-01 21:25:30.678810|ERROR |Accounting | | not started, shutting down!
    2011-02-01 21:25:30.985290|INFO |VirtualServer | 1| stopped
    2011-02-01 21:29:43.647162|INFO |VirtualServer | 1| listening on 10.0.0.xxx:9987
    2011-02-01 21:29:43.647870|INFO |VirtualSvrMgr | | startServer() VirtualServer(1) started
    .

  5. #5
    Join Date
    January 2011
    Location
    US
    Posts
    260
    As poison has said, you need to stop the server before updating if you want semi-instaneous update. To do that, log in as serveradmin and issue command "serverprocessstop". Alternatively, drop down your total user count to be below 200, wait few minutes, then and start updating.

  6. #6
    Join Date
    April 2008
    Location
    Next to Hannover
    Posts
    212
    try to deleting the ts3server database if possible?

  7. #7
    Join Date
    January 2011
    Location
    US
    Posts
    260
    Quote Originally Posted by Denniminator View Post
    try to deleting the ts3server database if possible?
    And just how does this help?

  8. #8
    Join Date
    February 2011
    Posts
    5

    License-Problems

    Hello,

    I've got a free License for 500 Slots, but sometimes my server shuts down and the log says "To many Slots hosted. Server shutting down!". I don't understand that, because it has to work. I have 3 virtual Servers a 50 Slots.

    I hope you can help me.

  9. #9
    Join Date
    January 2010
    Location
    Catalunya
    Posts
    2,350

  10. #10
    Join Date
    May 2013
    Posts
    6

    Too many slots hosted, shutting down

    2014-07-15 00:23:43.883818|ERROR |Accounting | | too many slots hosted, shutting down!

    I am getting the above error when using my NPL but when I take it out the server runs fine.

    Please how do I fix this?

    Thank You

    Server is running on Centos
    Last edited by dante696; July 15th, 2014 at 07:26 AM. Reason: merged

  11. #11
    Join Date
    December 2004
    Location
    RF
    Posts
    3,002
    Search before posting. Search seven times before making a new thread.

  12. #12
    Join Date
    July 2014
    Posts
    9

    too many slots hosted, shutting down! - error

    Hello, before you send me multiple links and tell me to search the forums, I have and have gotten no where. I am finally stumped.
    Things to add:
    There is only one instance of the server running with this license.

    Here is the log:
    Code:
    2014-07-18 09:29:43.732690|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-07-18 09:29:43.733690|INFO    |ServerLibPriv |   | SystemInformation: Windows Server 2012 (9200) x64 (AMD or Intel) Binary: 64bit
    2014-07-18 09:29:43.734690|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-07-18 09:29:43.735691|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2014-07-18 09:29:43.735691|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2014-07-18 09:29:44.613813|INFO    |Accounting    |   | Licensing Information
    2014-07-18 09:29:44.613813|INFO    |Accounting    |   | type              : Non-profit
    2014-07-18 09:29:44.613813|INFO    |Accounting    |   | starting date     : Mon Mar 10 00:00:00 2014
    2014-07-18 09:29:44.614813|INFO    |Accounting    |   | ending date       : Sat Sep 27 00:00:00 2014
    2014-07-18 09:29:44.614813|INFO    |Accounting    |   | max virtualservers: 10
    2014-07-18 09:29:44.614813|INFO    |Accounting    |   | max slots         : 512
    2014-07-18 09:29:51.656700|INFO    |              |   | Puzzle precompute time: 7001
    2014-07-18 09:29:51.658690|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2014-07-18 09:29:51.866715|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1
    2014-07-18 09:29:51.868715|INFO    |Query         |   | listening on 0.0.0.0:10011
    2014-07-18 09:29:52.635823|ERROR   |Accounting    |   | too many slots hosted, shutting down!
    The next log file which is created:
    Code:
    2014-07-18 09:29:51.864715|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2014-07-18 09:29:52.688819|INFO    |VirtualServerBase|  1| stopped
    Here is the story
    1. Requested a NPL License and was granted one
    2. Used it for months
    3. Servers went offline
    4. Unable to repurchase same address
    5. Obtain a new host
    6. Attempt to run TS with NPL license
    7. This error occurs
    8. Contact NPL support as I though it was due to the license expiring
    9. I provided them with all my info
    10. They said I still had an active license and provided it to me
    11. Used the license and our TS server still shuts down
    12. The only way for it to work is to telnet into the server query and restart it but it goes offline after 1 hour
    13. Update! I contacted [email protected] and had the NPL license changed to the new IP... Same error!


    If anyone can help that would be great!
    Last edited by dante696; October 28th, 2014 at 12:25 PM. Reason: merged

  13. #13
    Join Date
    December 2009
    Location
    UK
    Posts
    768
    '5. Obtain a new host'

    With that would have come a new IP address, it's widely documented on these forums that NPL's are bound to IP addresses. Contact [email protected] (think that's the right address) & tell them your new IP

  14. #14
    Join Date
    July 2014
    Posts
    9
    I have contacted the email you gave me and had the NPL license IP changed but I still get the same error... once again there are no other servers running... and the slot count is set to 32...


    2014-07-22 16:22:48.230845|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-07-22 16:22:48.230845|INFO |ServerLibPriv | | SystemInformation: Windows Server 2012 (9200) x64 (AMD or Intel) Binary: 64bit
    2014-07-22 16:22:48.231840|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-07-22 16:22:48.231840|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-07-22 16:22:48.231840|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-07-22 16:22:48.964687|INFO |Accounting | | Licensing Information
    2014-07-22 16:22:48.964687|INFO |Accounting | | type : Non-profit
    2014-07-22 16:22:48.965687|INFO |Accounting | | starting date : Mon Mar 10 00:00:00 2014
    2014-07-22 16:22:48.965687|INFO |Accounting | | ending date : Sat Sep 27 00:00:00 2014
    2014-07-22 16:22:48.965687|INFO |Accounting | | max virtualservers: 10
    2014-07-22 16:22:48.965687|INFO |Accounting | | max slots : 512
    2014-07-22 16:22:51.187967|INFO | | | Puzzle precompute time: 2212
    2014-07-22 16:22:51.187967|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-07-22 16:22:51.258972|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1
    2014-07-22 16:22:51.259965|INFO |Query | | listening on 0.0.0.0:10011
    2014-07-22 16:22:51.988284|ERROR |Accounting | | too many slots hosted, shutting down!
    Last edited by mrgwilliam; July 22nd, 2014 at 09:08 PM.

  15. #15
    Join Date
    December 2009
    Location
    UK
    Posts
    768
    Shut all instances of the server down
    Wait 2 - 3 hours & start one up again (gives time for the accounting server to reset itself)

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